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M&S Green Power Energy reviews
• updated MAR 3, 2026Loading map...
The Verdict
This company has a serious quality control problem. One family paid $341 a month for solar panels that only worked four and a half months out of two years, during which time incompetent technicians tore up their roof and left electrical boxes open in the rain. Another customer waited nine months for a warranty inverter replacement and eventually gave up when the company claimed to have expedited the claim but the manufacturer had no record of it. We found 9 reviews mentioning poor value, often tied to billing disputes that started before products were delivered or systems that never functioned as promised. The installation failures run deep: damaged roofs, persistent leaks, crews with no idea what they're doing making multiple failed repair attempts. One customer had four different techs come out before anyone competent arrived, by which point eight months had passed and they'd racked up $4,500 in combined solar loan payments and FPL bills for a non-working system. If you're considering M&S, know that the friendly sales pitch doesn't translate to functional installations or responsive support when things go wrong.
If you need solar or windows installed correctly the first time, look elsewhere. The pattern here is clear: friendly consultations followed by botched installations, unresponsive management when problems arise, and customers paying for systems that don't work while the company sends undertrained technicians who create more damage.
3 Stories That Stood Out
Benjamin A. set the scene: his parents had invested $28,986 in a new insulated roof in 2019, and in February 2024 they contacted M&S Green Power Energy to add solar panels. What followed felt like a slow-motion disaster. Although the city of West Park and Broward County certified the roof as fit for panels, leaks began appearing all over the house after installation. M&S cycled through four different crews who left the roof patched with inappropriate materials and made a mess of the work. Benjamin’s parents had to bring in an independent contractor to remove drywall in the parents’ bedroom, the dining room, and the kitchen; repairing that interior damage stretched on for about eight months while bills piled up — the solar payments stayed at about $341 a month and FPL charges ran between $550 and $620. Eventually M&S sent someone who could actually fix the leaks, but it took another two months to reinstall the panels. The system then produced power for only four and a half months. At the five-month mark an FPL bill of $580 arrived; M&S initially claimed the system was functioning, answering “yes, they were working,” but FPL told Benjamin the array had been offline for three weeks. M
James had a residential solar system installed in 2019 and spent nine months trying to get a replacement inverter under warranty. He saw quick responses at the start, but communication and action soon stalled and he couldn’t get the part. After eight months waiting, the company finally sent someone to “troubleshoot” the system—a visit he took as the final straw. The installer claimed they had placed multiple expedited requests, but when he called the manufacturer there wasn’t even a case on file. Frustrated, he hired another installer to resolve the issue; the crew had been pleasant, but the missing manufacturer record and lack of follow-through sealed his decision to walk away.
Betty J. hired the company after a friendly consultation to replace three windows lost in a hurricane, but what started smoothly descended into months of misorders, missed connections and billing confusion. She scheduled installation, accepted a brief last‑minute cancellation for a staff birth, then kept making clear she wanted the exact PGT vinyl windows she already had. Instead, estimates kept arriving for aluminum frames and a parade of other brands; the crew kept telling her PGT would take too long despite her willingness to wait. Over two months she produced paperwork showing the exact model and low‑E/tinted specs, and Shiron, the owner, looked at those papers and denied the features were correct — even though they were printed on the documents she handed him. Meanwhile the finance company began charging her, even though the windows had not been ordered. When she pressed for answers, Shiron went off the grid while out of the country, calls and emails went unanswered, and the company phone number stopped working. After digging, she reached an office contact, Rebecca, who assured her the windows were ordered and awaiting delivery, though the loan company apparently reclaimed the
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 40
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 8 years
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
After collecting bids from several companies to replace his home's windows and doors, Hen Hamami chose M&S Green Power. He shopped around and found Michelle’s steady communication set them apart—she kept him updated on scheduling and progress, and the installation finished on time. His takeaway: compared with other quotes, M&S delivered clear updates and a prompt, on-schedule installation for windows and doors.
Kelly I. had a solar system installed for her home and discovered it never matched what the salesperson promised from the start. She ran into problems from day one and watched the product underperform. About three years in, the entire system stopped working, and repeated attempts to get the company to send someone to inspect or repair it went unanswered. She ended up with a nonworking system and no service support — the most memorable and troubling detail is the company’s silence when the system finally failed.
Carol agreed to a door-to-door offer for a solar panel system to bring down a persistently high FP&L bill. After the system was installed in April, she discovered the contract differed from what she expected and tried to cancel. The company warned it would place a lien on her home if she backed out, so she felt forced to proceed. Months on, she hasn’t seen any reduction in her electricity charges. Repeated attempts to get help led only to an answering system — no returned calls, no emails, no meaningful response. She now finds herself paying for an installed system that hasn’t lowered her bills and receiving no support from the company.
Antoine Jean-simon singled out Isaac as "number one" after having work done on his roof — he ended up with what he calls the best roof and the best service. He walked away most impressed by Isaac's role in the project; the standout detail is that one person's work and attention turned the job into a top-tier outcome.
Mor walked away thrilled with the company's work on their home. They left a short, enthusiastic five-star review, the clear takeaway being that the job made them very happy.
Benjamin A. set the scene: his parents had invested $28,986 in a new insulated roof in 2019, and in February 2024 they contacted M&S Green Power Energy to add solar panels. What followed felt like a slow-motion disaster. Although the city of West Park and Broward County certified the roof as fit for panels, leaks began appearing all over the house after installation. M&S cycled through four different crews who left the roof patched with inappropriate materials and made a mess of the work. Benjamin’s parents had to bring in an independent contractor to remove drywall in the parents’ bedroom, the dining room, and the kitchen; repairing that interior damage stretched on for about eight months while bills piled up — the solar payments stayed at about $341 a month and FPL charges ran between $550 and $620. Eventually M&S sent someone who could actually fix the leaks, but it took another two months to reinstall the panels. The system then produced power for only four and a half months. At the five-month mark an FPL bill of $580 arrived; M&S initially claimed the system was functioning, answering “yes, they were working,” but FPL told Benjamin the array had been offline for three weeks. M
Virginia Watkins picked the company to install solar panels and replace the roof on her home, and she found it to be the best decision she made. She discovered the panels have been reliable since installation, and the new roof not only improved the house’s look but added tangible value to the property. Her experience highlights a neat double benefit: dependable solar performance paired with a value-adding roof upgrade—an outcome that will matter most to homeowners weighing energy savings against home-improvement returns.
James had a residential solar system installed in 2019 and spent nine months trying to get a replacement inverter under warranty. He saw quick responses at the start, but communication and action soon stalled and he couldn’t get the part. After eight months waiting, the company finally sent someone to “troubleshoot” the system—a visit he took as the final straw. The installer claimed they had placed multiple expedited requests, but when he called the manufacturer there wasn’t even a case on file. Frustrated, he hired another installer to resolve the issue; the crew had been pleasant, but the missing manufacturer record and lack of follow-through sealed his decision to walk away.
Yosef hired the company to install solar panels on his house and discovered the job ended badly: the installation work destroyed his roof. He warns others not to use them, because what started as a routine solar install left him dealing with significant roof damage. The clearest takeaway he offers is simple and stark — the project harmed his roof rather than improving his home.
Long-term Satisfaction
Long-term satisfaction for M&S Green Power Energy drops to 1.0 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.