Mark Snyder Electric reviews

Johnny had a residential solar array that sat offline for more than 1.3 years while his previous installer kept applying temporary fixes that never solved the core issue. He switched to Mark Snyder Electric, and the team immediately diagnosed the real problems, explained the repairs and costs, and went to work. They negotiated directly with the inverter manufacturer, handled the thorny warranty/manufacturer side, and got the system back up and running in short order. What lingered with him was how MSE cut through the uncertainty and took on the manufacturer negotiations—something the prior company never managed—so he walked away with a working system after a very long outage.

Brian called for help and got same-day service from Mark. He discovered Mark was exceptionally knowledgeable and straightforwardly honest, walking him through the issue so everything made sense. The detail that stood out was the combo of quick response and clear, trustworthy explanations — the thing Brian remembered most.

Steve M. had Mark replace the inverter on his home solar system, and the installation itself went smoothly. He needed a few follow-up adjustments so he could properly monitor system performance, but found Mark largely unresponsive to his phone calls when it came time for that support. He left the job with a well-installed inverter but without the responsive post-installation service he expected, and rated the overall experience three stars.

Vicki drove a two-and-a-half-hour trip each way to have her inverter repaired at Mark Snyder Electric — a journey that ended up feeling completely justified. She dropped the unit off for a bench test, and the team, from the front office through the technicians and Mark himself, stayed on top of every step. They called back quickly with what they discovered, ordered the necessary parts, completed the repair, and took time to walk her through how the system works. As a final touch they emailed a detailed care document on maintaining batteries and the inverter. The detail that stood out most was that clear, ongoing communication plus the practical emailed care guide — small things that made the long trip worthwhile.

Stephen was converting his kitchen range from gas to electric and needed a 50-amp service line. After two other supposedly five-star contractors fell through — one quoting $2,600 and unable to start for two months, the other ghosting him and then wrongly insisting that adding AC plus an electric range would overload a 100-amp panel — he turned to Mark Snyder Electric. Jay with Mark Snyder Electric solved the problem by adding a subpanel and ran a clean 41-foot line to the range, a neat installation that looked finished and professional. The crew completed the work for $1,459.45, more than $1,100 less than the next quote, and fixed what the others couldn’t or wouldn’t do. He plans to call them again when more electrical work is needed — the subpanel solution and the tidy 41-foot run are the details he keeps coming back to.

Brian Hoffman had used Mark Snyder Electric several times over the years; for his most recent visit he dropped off an Outback inverter for repair and then heard nothing. After leaving multiple voicemails he eventually reached Holly, who could not contact Outback to get the needed parts. A month passed, so he went in to pick up the unit and found staff had struggled to locate it — the inverter was returned disassembled and missing parts. He contacted Outback directly and the manufacturer shipped the required part to him within two weeks. As a long-time repeat customer, he felt repeatedly ignored and lied to, and walked away frustrated by what he describes as the shop’s disorganization and disrespect for his property; ultimately he ended up sourcing the part himself while the shop left his inverter in pieces.

M reached out to Mark Snyder Electric during an emergency and received step-by-step phone guidance that got the refrigerator powered back on before the technician even arrived. Mark arrived on time, quickly identified the issue and carried out the right fixes without fuss. They left relieved and plan to call Mark Snyder Electric again if another problem comes up. The memorable part was the phone troubleshooting that prevented a worse situation while help was still en route.

Debi E. needed an expert to repair the solar system on her new RV and turned to Mark Snyder Electric in Poway, CA. The crew diagnosed and fixed the problem, and she ended up able to camp using only her solar power instead of firing up a noisy generator. She praised their expertise and professionalism, even calling them the best for electrical and solar work across California and beyond. The detail that sticks: quiet, generator-free camping became her new reality after the repair.

Amanda arranged a service visit to swap out solar optimizers and discovered she’d been billed for three extra labor hours despite having continuous security-camera footage that contradicts the invoice. She captured streaming video of vehicles driving into the driveway, ladders on the roof, and the crew driving away — timestamps show that two men arrived but one of them was on site only about 15 minutes and only one person actually completed the work. The invoice, however, added three hours of labor beyond what the footage supports. When she pushed back, Mr. Snyder invoked that the company were "Christians," and the call quickly turned hostile; she came away feeling cursed at and demeaned. She wants to submit the timestamped video as proof but is asking where to send it without being put down. Her lasting detail: clear, time-stamped video that directly contradicts the billed hours and no satisfactory resolution from the company.