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McCormack Roofing Construction & Energy Solutions reviews
• updated MAR 3, 2026Loading map...
The Verdict
This company abandons projects mid-stream. We found multiple customers describing the same pattern: months of delays, inspections that failed because work wasn't done right, then radio silence from the company. One solar and roof customer waited six months past contract date only to discover McCormack hadn't even submitted plans to the city yet. Another paid $30,000 for a craftsman home re-roof and spent three months documenting damage (gouges in new paint, cracked vintage tiles, wood shingles left rattling inside the stove exhaust pipe) while the owner ignored four emails requesting a call. The workmanship scores tell the real story. Only 31 reviews praised value versus 23 complaints, and post-sale support sat at 3.3 with 25 negative mentions. When things go sideways, you're on your own. The crew that shows up may do solid work, but project managers ghost customers, the office voicemail stays full for weeks, and warranty claims get brushed off with 'we're too busy with new business.' One reviewer waited a month after solar installation for an inspection that required a single phone call, only to learn they wouldn't schedule it until he mailed a check because the company doesn't take cards.
If you need someone who'll see a project through and answer the phone when problems surface, keep looking. McCormack may deliver a decent roof when the crew finally arrives, but the chaos, ghosting, and abandoned jobs aren't worth gambling your deposit.
3 Stories That Stood Out
Debby J. signed a contract for solar panels with a Tesla Wall in October 2024, planning the install for mid-November but pushing it to December after a family illness. When Tesla Walls proved out of stock, the project switched to Dyness batteries and the crew finished the physical work in early January 2025. After a string of installation errors and corrective work, the job landed in the City of Garden Grove permitting department and with SCE for final PTO—and eight months later the system still isn’t producing power. She paid roughly $30,000, continues to receive an electric bill, and endured poor communication, repeated delays, and a sense that the installer struggled to manage the permitting and handoff. The detail that sticks: an expensive, completed-looking installation that has sat waiting for permits and SCE approval for months, with no electricity savings to show for the money spent.
A. H. signed a contract at the start of the year for a roof replacement and a solar installation, expecting work to begin shortly. Instead, months slipped by: the roofing demo finally happened but left nails scattered across a delicate screened porch, a screen door broken and a window screen torn; the company eventually paid to repair the damage, but the demo crew had admitted carelessness and didn’t clean up. The roofers themselves turned out to be excellent, and the new roof appears solid, but the lead-up and follow-through were riddled with poor communication. Solar plans hadn’t even been submitted to the city for months, and when the panels were finally installed (finished August 2024, about seven months past the contract end date) the inspection process stalled. Phone calls repeatedly hit a “voicemail is full” message, the project manager Edher stopped responding to emails and calls, and only after persistent texting and emailing did someone surface — with an invoice demanding a progress payment and a flat rule: they wouldn’t call for the final inspection until that payment cleared. That demand came a month after installation, effectively costing the homeowner roughly eight+
After more than six months trying to complete a combined roofing and solar job on his home, Dave H. watched the contractor abandon the project. The company repeatedly missed scheduled appointments and cancelled without warning, the installation ultimately failed inspection, and then the crew ceased responding to calls and messages. He was left with an unfinished, failed inspection and no follow-up; he urges anyone considering their services to take their business elsewhere. The experience left a clear impression of unprofessionalism: months of no-shows, a failed inspection, and complete radio silence.
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Performance by Work Type
How We Got To Trust Score 62
Clean Record
Unauthorized Activities
Passed screening
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Passed screening
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Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Jason met with Mike Takahashi and found Mike’s professionalism and clear understanding of the church’s needs immediately reassuring. He contracted McCormack for two recent roofing projects, both of which finished smoothly, and a separate roof job McCormack did for the church about five years ago has held up well. When massive storms hit over the past 12 months, McCormack kept the church informed and still completed the work within a reasonable timeframe — Ana Vargas played a key role in that coordination. He plans to hire McCormack for future projects, and what stuck with him most was Mike’s grasp of their specific needs and Ana’s steady communication through the storm recovery.
Jason D. met with Mike Takahashi and came away impressed by Mike’s professionalism and his grasp of the church’s needs. When massive storms battered the area over the past year, McCormack kept the church informed and—with Ana Vargas playing a big role—finished the repair work in a reasonable timeframe. He engaged McCormack for two recent projects and both went smoothly; a separate roof job they completed about five years ago is still holding up well. Between clear communication during storm recovery, dependable workmanship, and Mike’s attention to the church’s priorities, he will turn to McCormack again for future roofing work.
B C. first hired McCormack Roofing a few years back and came away impressed — a single crew member handled the job well and charged noticeably less than other quotes. Around October last year they asked McCormack to return to check a minor problem over the front porch; the estimate looked fair but the work got put off until funds were available. After that, they started chasing the company for a follow-up and ran into repeated stonewalling. Brittany repeatedly promised to call back and never did. Calling the main line seemed to get the process moving, but the rep who was scheduled for the appointment simply didn’t show. After several unanswered callbacks and a missed visit, B C. concluded McCormack had lost interest and moved on to another roofing company. The detail that stuck: the initial repair was solid, but the follow-up was defined by empty promises and no-shows — that’s what ended the relationship.
Gary S. needed a new roof for a 110-year-old house in Pasadena and gathered four licensed bids that ranged from $72,000 down to the low $20,000s. Because McCormack had repaired wind damage on the house a few years earlier and left a strong impression for integrity, he chose them again—their quote felt fair and salesman Mike’s communication made the process straightforward. The demo crew and the installation team stayed courteous, cleaned up every day, and supervisor Scott kept a close eye on the project, making sure every detail was handled. The final inspection cleared the job today, and the inspector concluded that even the $72,000 bidder wouldn’t have delivered a better roof replacement.
MK K. chose this company to install a Boral steel roof on their home. Four years later they find the roof still appears brand-new, with no visible deterioration. They praised the crew as consummate professionals and urged others to skip the competition and go straight to these folks. The detail that sticks: a Boral steel roof that still looks like new after four years.
Ann P. had used McCormack before, so when she hired them a couple of years ago for a new UV-Light roof she trusted the process. What ended up standing out was the bill: the final cost nearly doubled the original estimate and, oddly, matched the company’s initial quote for both roof and solar combined — a number she never agreed to. The estimator had inspected the house, assured her a tear-down wasn’t necessary, and pushed hard for solar, pointing to a special deal and HERO financing; she even started the HERO application while she weighed the options. After running her own numbers, she found panels wouldn’t pay off before they needed replacement and decided to proceed with roof only — a choice that seemed to put her on the back foot with the crew. Within 24 hours of work starting the team said they did need a full tear-down after all, and from that point on new, project-related expenses kept surfacing — items she believes the inspector should have caught. The roof itself looks solid and functions as expected, but the sales pressure, the late discovery of the tear-down, and the way the final invoice tracked back to the roof-plus-solar estimate left her feeling like a lower-priority,
Juan V. updated his experience after a couple of years and painted a clear before-and-after: after years of chasing roof patches while SoCal’s torrential rains hammered the neighborhood, he finally bit the bullet and had McCormack Roofing replace the entire roof on his home. He had watched neighbors scrambling to patch leaks in multiple spots and found that every temporary repair only led to new problems elsewhere, so a full replacement felt necessary. The result: the new roof has held up through this wetter-than-usual rainy season with no recurring leaks. He admits the job was expensive, but McCormack eased the decision with helpful financing plans arranged with lending banks. The detail that stuck with him: having a properly installed new roof that has stopped the leaks during these heavy storms, made affordable by the company’s bank-backed financing.
Vina N. had McCormack Roofing install a steel roof on her house in 2010 with a ten-year warranty. More than a decade later, in December 2021, she discovered a leak and called the company. A roofer arrived, tracked down the source, carried out a small repair and did not charge for the work. She was grateful that the original workmanship had held up so well and that the crew returned to fix the problem after the warranty period.
C R. paid McCormack thousands of dollars three years ago to have a few roof tiles replaced after a leak had soaked a bedroom ceiling and required repair and repainting. Because rain is scarce in Southern California, they assumed the job had held — until a recent, intense 15‑minute downpour revealed water coming in at the exact same spot. Now they face another roof repair and feel deeply frustrated: the preventive work failed where it mattered most, leaving them out the expense and reluctant to hire McCormack again. What lingers is the image of a costly repair undone by a single heavy shower in the identical place it was meant to protect.
Long-term Satisfaction
Long-term satisfaction for McCormack Roofing Construction & Energy Solutions holds steady at 4.1 ★. This is better than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.