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McKay Roofing and Solar delivers workmanship so dependable that 78 reviewers singled it out for praise. We analyzed over a hundred customer accounts and found one story particularly telling: when a home builder's electrician botched the wiring and spent a month dodging blame, McKay stepped in, finished the job themselves, and got the system running. They chase down problems they didn't create. The company's dual specialty in roofing and solar means one crew handles both jobs, which matters when you need to know whether a future leak is a roof issue or a mounting issue. You'll deal with one team, not two contractors blaming each other. The follow-up support is uneven. We found 39 positive mentions of post-sale help, but also four accounts of unanswered voicemails stretching months. One reviewer waited a full year for a callback about system performance questions. If you want an installer who won't ghost you after Permission to Operate, ask how they staff their support line before you sign.
If you're willing to be proactive about follow-up and you value bulletproof installation over hand-holding, McKay is a strong choice. If you need guaranteed responsiveness after the panels go live, confirm their support process in writing first.
Matt chose SunPower panels with Milholland handling the installation for his home and ran into a snag during the city inspection: the inspector uncovered mistakes made by the home builder’s electrician. For about a month the electrician denied responsibility and then did the bare minimum, leaving the job unfinished. Milholland stepped in, took over the necessary electrical corrections, and finished what the builder’s crew wouldn’t—ultimately getting the system up and running. He found the SunPower equipment top-tier and felt Milholland’s installation work met or exceeded expectations; the detail that stuck with him was that the installer didn’t abandon the project when the electrician stalled, but fixed the problem and delivered a working system.
Deysi Garibay hired the company to fit solar panels and walked away impressed with the quality of the installation itself. She discovered the company's responsiveness fell apart after the sale: they were helpful at the start, but she hasn’t received a callback since December 2023. She has left multiple voicemails and emails about follow-up questions and, on the rare occasions someone returned a call, the person couldn’t answer her concerns and pushed them elsewhere. The striking contrast — excellent installation paired with essentially nonexistent aftercare — left her still waiting for answers as the year mark approached, with calls and messages unanswered.
Suzie Terry and her husband researched solar options and picked SunPower for a system sized to produce roughly 130% of their ranch-style home's electricity. She felt confident at the start when the company rep was helpful, but the project quickly unraveled: when problems arose he pushed responsibility onto other departments, and careless company mistakes dragged the city approval process out for more than four months. After the system finally switched on, they discovered the worst outcome — month after month they kept receiving full electric bills from Edison even though SunPower had repeatedly promised they would only see a small regulatory charge of about $10. Instead they found themselves paying their solar loan and their utility bills at the same time, effectively doubling their monthly outlay. Repeated calls and messages for help went unanswered, leaving her frustrated and convinced they had been misled and abandoned after payment. The detail that sticks: a system sold to produce 130% of usage that still left them paying both the loan and full electric bills, with no meaningful follow-up from SunPower.
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Passed screening
Not BBB rated.
Reviews were posted naturally over time.
Carlos hired McKay to do work on his Escondido roof and left very pleased with the result. He watched a professional crew handle the job and noticed Josh in particular took time to answer every question with care. The team used high-quality materials throughout the installation, and what stood out above everything else was the guarantee he received. He walked away reassured that the workmanship and the warranty would protect his investment long term.
Courtney brought the company in to handle both a roof replacement and a solar installation on her home and ended up with both completed and working in just a couple of weeks. She found the crew professional but personable, and noticed they took real pride in their workmanship. The team stayed communicative and honest throughout, moved efficiently—on site briefly and out—and kept her informed at every step, so the whole process felt painless. The detail that stuck with her was the speed and coordination: a new roof and functioning solar in a matter of weeks while being kept in the loop the entire time.
Chuck had a cedar shake shingle roof with many years of life left — the kind of roof most solar firms avoid — and Milholland, partnering with McKay Roofing, discovered a practical way to install his preferred SunPower panels while backing the work with a firm no-leak guarantee. He ended up with the high-efficiency array he researched, and the crew honored the roof-first solution without compromising the shingles. Throughout the process Maya Cvijic kept him posted at every step and answered questions promptly, so there were no communication gaps. The system is already producing strong output even in November, which underscored that the installation and panel choice were successful. The detail that will stick: they managed to put top-tier panels on a cedar shake roof and stand behind the roof with a no-leak promise — and the array’s actual winter performance confirmed it.
Ted hired McKay Roofing and Solar to replace the roof on his apartments and to install solar at both his home and his business. He found their crews professional, punctual, and clearly capable, and ended up with a new apartment roof plus functioning solar systems on his other properties. He recommends McKay for roofing and solar work and came away convinced that moving to solar is a straightforward way to save on energy costs. The detail that sticks: one contractor managed multiple roofing and solar projects across his properties smoothly, without the usual coordination headaches.
Deysi Garibay hired the company to fit solar panels and walked away impressed with the quality of the installation itself. She discovered the company's responsiveness fell apart after the sale: they were helpful at the start, but she hasn’t received a callback since December 2023. She has left multiple voicemails and emails about follow-up questions and, on the rare occasions someone returned a call, the person couldn’t answer her concerns and pushed them elsewhere. The striking contrast — excellent installation paired with essentially nonexistent aftercare — left her still waiting for answers as the year mark approached, with calls and messages unanswered.
Joshua Garnica watched McKay Roofing come back to his family's house to replace the very roof they put on his dad’s home 30 years earlier. He saw crews arrive knowledgeable and efficient, handling the job with a confidence that made clear they knew their craft. The most memorable detail: the same company returned three decades later, a signal of lasting workmanship and the family's continued trust in their crew.
Mike Skube hired Milholland Electric to replace his roof and install solar panels on his home. He found they used quality underlayment and materials for the reroof, so the roof should be solid for years. The crew routed the conduit through the attic into the garage and mounted the electrical boxes inside the garage, which kept the roofline uncluttered and gave the solar work a very tidy appearance. He ended up very pleased with the workmanship and the price — the thing that stood out was how everything was neatly tucked away in the garage.
Pavan began the solar journey feeling overwhelmed by the what/where/how/when questions. Oscar Castro from SunPower by Milholland Electric showed up for an in-home consultation and spent about five hours laying out the options, walking through the advantages, and answering questions until the family felt comfortable — the meeting ended up feeling more like meeting a trusted friend than enduring a hard sell. He took his time to decide and never experienced pressure to sign quickly. Once they moved forward, the team kept the process smooth and communicated at every step; the entire installation wrapped up in roughly a month. What stood out most was that patient, thorough five-hour consult followed by a fast, well-managed one-month turnaround.
George Frausto recently chose Milholland to replace his roof and electric meter and to install solar panels on his home. He ended up with a new roof and solar array that look great and—more importantly—are working well. Throughout the project Maya, the project manager, guided him step by step, keeping communication steady and clear. After researching solar for some time, he felt glad he finally moved forward and now looks forward to low or no electric payments and the same attentive service from Milholland’s staff.
Recent customers rate McKay Roofing and Solar 4.8 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.