Mediterranean Heating & Air Conditioning reviews

This homeowner has lived with a heat pump and rooftop solar combo on their house for more than a year and discovered the outcome matched the plan. They found that Mike’s kWh projections — both for the home’s annual electricity use once the heat pump replaced the old HVAC and for the solar array’s yearly production — landed almost exactly where he predicted. Watching the two systems work together reinforced the positive impression they shared in July 2022. The detail that stuck with them: the near spot‑on energy forecasts held true over a full year, not just during sales talk.

Lydia stuck with the company since 2000 even after noticing service slipping about 15 years ago. Last March she paid about $20,000 for a heat-pump installation and discovered afterward that the installers had failed to charge the condenser — her summer DWP usage jumped 40% (an extra 532 kWh), costing her hundreds with no apology. After they altered the ducting, she ended up with a persistent imbalance: a bedroom 14.5 feet from the living room runs about 10°F warmer. The supply air felt cold but barely moved; her adult daughter, who’s used the room for two years, was in 84°F there on a day that hit 88°F outside while the living room stayed 74°F. When a tech named Curtis insisted the system was “working perfect” and suggested she hadn’t noticed the difference before, she felt dismissed and gaslighted. The concrete takeaway: a $20k install that raised bills and left a bedroom uncomfortably hot — a warning to double‑check workmanship and check other customer reviews before signing.

Jennifer B. had spent eight years paying into a service contract—about $250 a year—and had previously shelled out $3,000.02, so she expected prompt help when her ranch-style home baked in a valley heatwave and daytime temperatures topped 100°F. She endured two days of running fans and taking daytime showers while waiting for a technician to arrive. When someone finally showed up, he behaved rudely: he left tools strewn about, walked away in the middle of her explaining the problem, and challenged whether the landlord was handling maintenance even though she owns the house. He pulled the clogged filter out, set it on top of the outdoor unit, then told her the whole system needed replacing for $15,000. When she pushed back, he offered a $3,000 repair and, after she agreed, suddenly demanded a $99 fee — despite her pointing out the active service contract. She asked to call the office to confirm coverage and to get the filter and emergency fix handled, but the technician turned his back, told her he would “let them know,” slammed the door and left the job unfinished with equipment left out. The office has refused to replace the filter, hasn’t returned the promised call, and she’s now,

This homeowner faced an expensive repair on a 21-year-old air conditioner and had been researching heat pumps as an alternative while also revisiting earlier rooftop-solar proposals they'd previously turned down. Mike at Mediterranean walked them through how a heat pump would work and demonstrated how HVAC and solar could be designed to complement one another. After doing more research and a bit of applied math, they found his recommendations made sense. Mike’s pricing wasn’t cheap but matched the quality of components offered, so they contracted Mediterranean to design and install both the heat-pump HVAC and a rooftop solar system as an integrated solution. Five months after installation they discovered the setup was unobtrusive, ran quietly, delivered steady comfort instead of the old hot-or-cold blasts, and cut their energy bills more than expected. By 04/11/2024—more than two years in—their satisfaction had only grown: the heat pump has had zero issues, and two minor solar glitches were each handled promptly when Mediterranean sent an expert to resolve them. The detail that lingers is practical and specific: steady, quiet comfort plus utility savings that exceeded projections,,

Niloo has worked with Mediterranean for two years and has come to rely on them for timely, flexible service at her home. She found their communication dependable and their technicians courteous — most recently Cory Anderson, who arrived professional and helpful, performed routine maintenance, inspected and changed the filters, verified that the units were operating correctly, and patiently answered her questions about the Nest thermostat as a heatwave approached. Over those two years she appreciated that they never try to sell unnecessary extras; that honest approach, paired with dependable scheduling and competent technicians, is why she keeps them on speed dial.

L A. had stayed with the company since 2000 and last March still went ahead and spent $20,000 on a new heat pump, even though they already worried the business was slipping. After the install, they discovered their summer DWP bill climbed about 40% — roughly 532 extra kWh — and the company pushed back hard, insisting something else had to be to blame until it became clear the unit had either been left uncharged or there was a leak. When the tech Curtis finally showed up, he arrived hostile, refused to read his notes, and kept asking why he was there. Curtis first suggested a leak, then after more than an hour of searching announced there wasn’t one, never apologizing for the apparent oversight. Since the new unit went in, a bedroom 14.5 feet from the living room developed a roughly 10°F difference from the rest of the house; Curtis shrugged off the complaint and suggested they wouldn’t have noticed the change for 25 years, which L A. found offensive and dismissive. Throughout the ordeal L A. felt the owner Mike has checked out toward retirement — taking the money but not backing the work — and the detail that lingered was simple and concrete: a $20,000 install that appears to have1

James turned to Mediterranean Air yesterday to replace a 17‑year‑old roof‑mounted heater and air conditioner, and the installation ran like clockwork. He’s been a repeat customer ever since they put the previous unit in 17 years ago, and that continuity shaped the whole experience: Curtis has handled their repairs over the years — a fair, kind, honest technician with a very good heart — and remains the person he calls for service. Ignacio and Hank carried out the swap, arriving professional, caring and friendly, and finished efficiently. What stayed with him was the steady, dependable team and the flawless rooftop replacement; he and Pam signed off with a thank-you from Woodland Hills, CA, and he’ll call the same crew again.

Lelane R. bought a brand-new system — air conditioning, heating and a tankless water heater — more than $25,000 worth of equipment, and stuck with the same company for maintenance for eight years. When her original technician (the company brother) retired, she ended up with a new tech for the past three years who felt distant, rarely smiled and often spent less than 15 minutes on each visit — a worry for someone with such an expensive system. What finally pushed her to write the review was a single afternoon of poor communication. She waited at home for a service visit starting at 1:30 p.m., phoned the front desk (Don) twice — once while waiting and again at 4:15 p.m. — and got no text or status update. When she followed up, the receptionist told her to “be patient.” She felt the company should be tracking technician locations and keeping customers informed; she even suggested calls be recorded so managers can hear how callers are treated. After about 3½ hours of waiting with no update, the technician ended up calling her husband at 5:08 p.m. — someone who’s never paid for the service and wasn’t listed as the primary contact — instead of calling her. She missed work because she

Jennifer Blanc Biehn had been a customer for eight years, investing a significant amount and enjoying many positive interactions with the company’s service team. When an urgent problem arose, she ended up waiting two days because the company said they were too busy to send someone sooner. The technician who finally arrived behaved rudely, left a mess on the side of her house, gave no solution or timeline for repair, and walked away, leaving her shocked and frustrated. After years of loyalty and regular payments, the moment that will linger is not the past helpful visits but the uncleaned mess and lack of a plan when she needed support most—she gave the experience a three-star review.