Mediterranean Heating & Air Conditioning reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Mediterranean Heating & Air won't fix its own mistakes and the owner has apparently checked out. We analyzed over a hundred reviews and found that negative complaints outnumber positive mentions across every category we track. In one review, a homeowner paid $20,000 for a heat pump that wasn't charged at installation, driving his electric bill up 40 percent for months while the company argued he must have bought a new appliance. Another customer spent eight years on a service contract, then watched a technician dump a dirty filter on top of the outdoor unit, demand $15,000 for a replacement, and walk out mid-conversation when she asked to call the office. The pattern is consistent: installations arrive incomplete or faulty, techs refuse to return for warranty work or vanish for weeks without callback, and the front desk tells frustrated customers to
If you're considering this company because you've seen a few older positive reviews, know that the recent pattern shows botched installations, unresponsive service, and aggressive upselling when things go wrong. You'll likely spend months chasing fixes the company should handle under warranty.
Reviews That Shaped Our Verdict
Pat S. had trusted Mediterranean for more than 15 years, but a recent service visit turned that long loyalty into suspicion. They noticed online reviews for the company clustered at both extremes — a red flag that felt true in their own experience. Four years earlier they agreed to a $6,000 heater replacement after techs warned repeatedly about the old unit catching fire; when the city inspector opened the attic he laughed and produced a long list of things the crew had missed, forcing Mediterranean to return several times before finally finishing the job. Still wanting to stay loyal, they called the company this summer when an older A/C looked shaky. A tech recommended replacement but offered to do a repair for $600; twenty minutes later he returned to the house with the old parts in his bag, handed them back, and presented a single-line $600 invoice with no breakdown of labor or parts. Pat wrote the check to get the tech out, then looked up the parts online and found the retail total was about $60. The experience left Pat feeling cheated and with a clear takeaway: always get more than one estimate and insist on an itemized invoice before handing over payment.
L A. had stayed with the company since 2000 and last March still went ahead and spent $20,000 on a new heat pump, even though they already worried the business was slipping. After the install, they discovered their summer DWP bill climbed about 40% — roughly 532 extra kWh — and the company pushed back hard, insisting something else had to be to blame until it became clear the unit had either been left uncharged or there was a leak. When the tech Curtis finally showed up, he arrived hostile, refused to read his notes, and kept asking why he was there. Curtis first suggested a leak, then after more than an hour of searching announced there wasn’t one, never apologizing for the apparent oversight. Since the new unit went in, a bedroom 14.5 feet from the living room developed a roughly 10°F difference from the rest of the house; Curtis shrugged off the complaint and suggested they wouldn’t have noticed the change for 25 years, which L A. found offensive and dismissive. Throughout the ordeal L A. felt the owner Mike has checked out toward retirement — taking the money but not backing the work — and the detail that lingered was simple and concrete: a $20,000 install that appears to have1
Jennifer B. had spent eight years paying into a service contract—about $250 a year—and had previously shelled out $3,000.02, so she expected prompt help when her ranch-style home baked in a valley heatwave and daytime temperatures topped 100°F. She endured two days of running fans and taking daytime showers while waiting for a technician to arrive. When someone finally showed up, he behaved rudely: he left tools strewn about, walked away in the middle of her explaining the problem, and challenged whether the landlord was handling maintenance even though she owns the house. He pulled the clogged filter out, set it on top of the outdoor unit, then told her the whole system needed replacing for $15,000. When she pushed back, he offered a $3,000 repair and, after she agreed, suddenly demanded a $99 fee — despite her pointing out the active service contract. She asked to call the office to confirm coverage and to get the filter and emergency fix handled, but the technician turned his back, told her he would “let them know,” slammed the door and left the job unfinished with equipment left out. The office has refused to replace the filter, hasn’t returned the promised call, and she’s now,
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 38
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 17 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Lydia stuck with the company since 2000 even after noticing service slipping about 15 years ago. Last March she paid about $20,000 for a heat-pump installation and discovered afterward that the installers had failed to charge the condenser — her summer DWP usage jumped 40% (an extra 532 kWh), costing her hundreds with no apology. After they altered the ducting, she ended up with a persistent imbalance: a bedroom 14.5 feet from the living room runs about 10°F warmer. The supply air felt cold but barely moved; her adult daughter, who’s used the room for two years, was in 84°F there on a day that hit 88°F outside while the living room stayed 74°F. When a tech named Curtis insisted the system was “working perfect” and suggested she hadn’t noticed the difference before, she felt dismissed and gaslighted. The concrete takeaway: a $20k install that raised bills and left a bedroom uncomfortably hot — a warning to double‑check workmanship and check other customer reviews before signing.
Jennifer B. had spent eight years paying into a service contract—about $250 a year—and had previously shelled out $3,000.02, so she expected prompt help when her ranch-style home baked in a valley heatwave and daytime temperatures topped 100°F. She endured two days of running fans and taking daytime showers while waiting for a technician to arrive. When someone finally showed up, he behaved rudely: he left tools strewn about, walked away in the middle of her explaining the problem, and challenged whether the landlord was handling maintenance even though she owns the house. He pulled the clogged filter out, set it on top of the outdoor unit, then told her the whole system needed replacing for $15,000. When she pushed back, he offered a $3,000 repair and, after she agreed, suddenly demanded a $99 fee — despite her pointing out the active service contract. She asked to call the office to confirm coverage and to get the filter and emergency fix handled, but the technician turned his back, told her he would “let them know,” slammed the door and left the job unfinished with equipment left out. The office has refused to replace the filter, hasn’t returned the promised call, and she’s now,
This homeowner has lived with a heat pump and rooftop solar combo on their house for more than a year and discovered the outcome matched the plan. They found that Mike’s kWh projections — both for the home’s annual electricity use once the heat pump replaced the old HVAC and for the solar array’s yearly production — landed almost exactly where he predicted. Watching the two systems work together reinforced the positive impression they shared in July 2022. The detail that stuck with them: the near spot‑on energy forecasts held true over a full year, not just during sales talk.