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Mega Solar nailed the installation, then allegedly ghosted a customer for three months while their inverter sat dead. We found over 60 reviews praising clean workmanship and knowledgeable sales reps who take time to educate rather than upsell. In one case, an electrician spent six months navigating city permits and rewiring subpanels to make a tricky job work. But 15 reviews describe a monitoring failure that let one homeowner rack up a $2,000 electricity bill before anyone noticed the inverter had failed. The company replaced the hardware, offered to cover a quarter of the bill, then went silent. (We're guessing that homeowner now checks their app more often than their email.) Post-sale support scores trail every other category by a full point, and 16 reviews cite scheduling gaps or unresponsive follow-up after the panels go live.
If you want an installer who'll rewire your service panel and chase down permits for half a year, Mega will get it done. But if you're counting on them to catch a dead inverter before your next bill arrives, you may be disappointed.
After fielding eight or nine door-to-door bids, Daniel chose Mega for a residential solar install in 2017. He went live that year and, aside from the installation taking longer than he expected, the system has performed well. What set the experience apart was Mega’s aftercare: the team routinely monitored performance, dug into the data when something looked off, and alerted him right away. On the rare occasion a part needed replacing they sent a crew out and handled it without him having to chase anyone down. The crew delivered what they promised, there have been no roof leaks, and his lasting impression is the hassle-free, proactive maintenance rather than a flashy sales pitch.
Ken hired Mega to install solar on his home, and at first everything looked textbook — the installation went smoothly and the system performed well. The problem unfolded afterward: under the contract Mega accepted responsibility for continuous monitoring and was the only party set up to receive system alerts. He discovered a $2,000-plus electricity bill and then learned the inverter had been offline for three months without anyone notifying him. Mega replaced the inverter, but stopped short of taking financial responsibility for the extra energy costs. After weeks and months of emails and phone calls, they offered to pay 25% of the bill and then went silent. He kept pushing and kept documentation — an email chain and SolarEdge monitoring data that show the three months of downtime — and now uses these reviews as his last recourse to warn other buyers.
levinem204 began with what was supposed to be a routine solar install, but the project quickly became a knot of challenges — a required service upgrade, fixing an unpermitted structure so it could legally host equipment, running a long trench, and reworking several subpanels. They handed the job over and watched the crew tackle each obstacle one piece at a time. The team pushed through six months of city permitting headaches, stayed on top of inspections, and kept chipping away until the system was finally in place. What set this experience apart was the crew’s persistence and hands-on attention: an electrician named Zee stayed involved from the start, showing up daily to sort out lights going out, rewire breaker panels, and get the monitoring set up. The crew finished with a clean, polished installation despite the complicated scope, and the homeowner was pleasantly surprised by how well it all came together. The clearest takeaway: the company didn’t back down from red tape or tricky electrical work, and Zee’s constant presence was the detail that made the difference.
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Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
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Shahin M. had already shopped multiple companies and kept hearing limits on how many panels they would install — then one firm promised more capacity than anyone else, and that promise pulled him in. He ended up with a system installed in just two days, after a sales team that patiently answered every question before he signed. The crew guided him through the city inspection process and handled the paperwork so the local approval moved smoothly. Everything about the job felt family-run: the installers’ care showed in the details, and the office followed up like relatives checking in. Years later the array has delivered flawless performance; while the hardware isn’t the absolute newest model anymore, it continues to meet expectations. Most memorable to him is the ongoing support — when a question pops up he gets a same-day response, the kind of quick help that feels like calling family rather than a faceless company.
Shahin chose this company after doing extensive research and ended up with a solar array that was noticeably larger than every other estimate he gathered. The install took about two days, and after the final inspection their electric bill dropped to almost nothing. The crew acted like patient family members educating homeowners rather than salespeople — courteous, professional, not pushy, and consistently available to answer questions. What stuck with them was getting more capacity for the money plus reliable post-install support; that combination, not just a tidy installation, is the detail that made the project feel like the best investment they’ve made in a long time.
In 2015 Daniel chose a rooftop Enphase system for his home, and more than a decade later it has been running perfectly. He wishes he’d added a battery back then, but the storage market wasn’t ready and options were limited. Blake, the sales rep, came across as straightforward and helpful, and the company handled financing and all the paperwork so he didn’t have to. The deal included an $1,100 rebate and a $500 Visa card simply for signing up, which surprised him. Installers walked him through the work, updated him every day, and behaved professionally, so the whole process unfolded without hassle. What stood out most was the combination of clear, daily communication during installation and the tangible incentives — the rebate and the sign-up Visa — that made the experience feel organized and rewarding.