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Metta Electric has done something unusual in the solar industry: they've installed nearly a hundred systems without a single complaint about workmanship, follow-up, or project delays. We found dozens of stories like the homeowner whose power went out on a Friday afternoon with two refrigerators full of food. Kyle stayed on the phone, walked them through diagnosing a tripped breaker over photos, and saved the weekend. Another customer's solar monitoring caught a failed panel component remotely. The crew showed up within a week to replace not just the broken part but every suspect component from the same production batch. The company's strongest pattern is responsiveness after the installation is done. 40 reviews specifically mention post-sale support, and we couldn't find one instance where the team ignored a callback or made a customer chase them down. Their second standout: project execution. 41 reviewers mentioned timelines, permitting, or coordination, and none complained about delays or sloppy roof work. One emergency repair after a storm required same-day county permits and coordination with the utility. Metta had the meter box replaced and power restored in 24 hours. (The crew also troubleshoots hot water heaters over video calls at 9 p.m., which feels either very dedicated or slightly outside their job description.)
If you want the absolute cheapest quote, keep shopping. But if you care about a crew that will remotely monitor your system for component failures and show up the next week to fix them, Metta is worth the premium.
Al watched jobs in progress before picking a contractor, and got to observe Kyle and his crew installing panels on his housing development. He was struck by the crew’s attention to detail and professionalism, so he chose Metta Electric and a Generac-backed solar system rather than Tesla because he wanted a company with decades of backup-power experience. He opted for a battery wall and tied the system into Maui Electric as CGS. During a recent outage the house switched into islanding mode and ran on its own without any input from him; when the grid returned the system reconnected automatically. His monthly bill fell from $325 to $26. Nearly two years later Metta’s team detected a small component failure on a panel remotely, contacted him, and was back the next week to replace the failed and suspect components from that production batch. What stuck with him was that seeing the crew work firsthand made the choice easy — and the combination of seamless islanding, big bill savings, and fast, proactive service confirmed it.
Josia faced a Friday afternoon power outage with two refrigerators full of perishables on the clock. A contractor friend thought the entire main breaker might need replacing, so they called Kyle. Kyle, even while in the middle of a larger job, stayed on the line, asked for photos, and guided them through troubleshooting. From those pictures he pinpointed a tripped secondary breaker tied to the PV system — one click and the power came back. What stuck with Josia was Kyle’s willingness to pause his own work and diagnose remotely; that quick, expert help turned what looked like a major repair into a five-minute fix and saved the food in the fridges.
After a severe storm and fallen trees knocked power out at the meter box, Lee watched their home sit dark — then Metta Electric arrived the same day. Metta secured an emergency county permit, coordinated directly with Maui Electric, and replaced the meter box, finishing everything within 24 hours. With no power to the house, the crew went beyond the usual scope to get service restored quickly, and they appreciated the team’s professionalism. They now keep Metta’s number for any electrical work; the most memorable detail was how swiftly Metta handled permitting and utility coordination to get power back in a day.
Passed screening
Passed screening
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Michael has worked with Kyle for six years and relies on him for honest, reliable electrical work. He finds Kyle easy to deal with and consistently dependable, so when an electrical job comes up Michael’s first call is always to Kyle. The photo shows the most recent project they completed together — a small but telling example of their ongoing working relationship.
Loriann hired Kyle to troubleshoot a problem at her home. He diagnosed the issue, walked her through what was causing it in plain language, and carried himself with professional calm. She plans to call on him again when something else needs fixing — the clear diagnosis and explanation sealed the decision.
Corey S has hired Metta repeatedly—both for work on his own house and for client projects—covering general electrical work and photovoltaic installs. He found crews consistently prompt, professional and honest: they arrived on time, left the site clean, and treated people with courtesy. When questions came up they took the time to explain options and address concerns with patience and understanding. Each job finished with Corey feeling extremely satisfied, so he frequently refers them to others. The detail that stuck with him was how technical competence paired with calm, respectful communication on every visit.
Al watched jobs in progress before picking a contractor, and got to observe Kyle and his crew installing panels on his housing development. He was struck by the crew’s attention to detail and professionalism, so he chose Metta Electric and a Generac-backed solar system rather than Tesla because he wanted a company with decades of backup-power experience. He opted for a battery wall and tied the system into Maui Electric as CGS. During a recent outage the house switched into islanding mode and ran on its own without any input from him; when the grid returned the system reconnected automatically. His monthly bill fell from $325 to $26. Nearly two years later Metta’s team detected a small component failure on a panel remotely, contacted him, and was back the next week to replace the failed and suspect components from that production batch. What stuck with him was that seeing the crew work firsthand made the choice easy — and the combination of seamless islanding, big bill savings, and fast, proactive service confirmed it.
Robin has relied on Kyle of Metta Electric for four years and walked away completely happy with the service. Across that time the most memorable part of the relationship wasn’t just the technical work but the crew’s reliability: professional, clearly knowledgeable, consistently prompt and careful about keeping job sites clean. The steady combination of expertise and a tidy, on‑time team made ongoing service feel effortless, and the cleanliness and punctuality are the details that stick.
Flordeliza gave Metta Electric and Solar a five-star review after the company installed solar panels and Tesla batteries on her home. She found the customer service and every crew member, including owner Kyle, friendly and hands-on. The team completed a clean, efficient installation that left her very pleased with how the panels and batteries are performing. What stood out was Kyle’s direct involvement and the smooth coordination from sales through installation — a detail she highlights for anyone planning a combined solar-plus-Tesla-battery project.
After putting off a string of electrical problems for a long time, Maria finally called Metta Electrical. The crew resolved every issue she’d been avoiding, and Kyle handled the work with clear expertise and a professional manner. She liked the outcome enough to pass Metta’s name along to all her friends, and closed the exchange with a grateful thank-you.
Lakshmi ran into an emergency when her hot water system failed and, as a single mother, needed a fix right away. She reached out while Kyle was tied up on a job site; he instantly understood the urgency and offered to help over a video call. Calm and methodical, he talked her through each step, troubleshooting in real time from his phone, and within less than 10 minutes she had hot water again. His quick thinking, technical confidence, and willingness to help remotely turned a stressful morning into a solved problem. The standout detail: a busy technician on-site restored an urgent outage via a single short video call — and that one call delivered hot water back in under 10 minutes.
Haily called Kyle at Metta Electric to fix a garage outlet and a light and was pleasantly surprised when he arrived early. She watched him get straight to work and finish the repairs faster than expected, without cutting corners on quality. He maintained a friendly, patient manner, answered all her questions, and explained what he was doing so she felt at ease. The thing that stood out most was his punctuality paired with efficient, knowledgeable work — she saved his number and plans to call him again for future electrical needs.
Long-term satisfaction for Metta Electric holds steady at 5.0 ★. This is better than 77% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.