31Trust Score
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Milholland Electric reviews

/ NATIONAL
Milholland Electric
23 Reviews • 1 Location 3,059 Data Points Processed

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The Verdict

We found evidence of serious financial misconduct. One customer says they're still waiting over a year later for a $22,600 buyout check, forcing them to pay two solar bills at once. Another reports being shorted $28,000 on their buyout payment and $3,000 on a contractual rebate, and after seven months of waiting, the company won't return calls. The sales pitch relies on verbal promises that the contract explicitly voids in fine print. Installation work is equally problematic: we found reports of roof damage, leaks left unrepaired, and systems priced at double market rate that don't even cover the electric bill. One homeowner now pays $220 monthly to Milholland plus $500 to their utility, worse off than before installation. When issues arise, customer service is nonexistent. One family faced a surprise $10,000 lease transfer fee when selling their home and spent two weeks trying to reach anyone at the company. The most disturbing allegation involves a customer claiming the company took $60,000 from their 88-year-old mother with Alzheimer's.

If you're considering Milholland Electric, don't. The pattern we found involves unpaid buyout promises leaving customers with double payments, installations that damage roofs and don't deliver savings, and a company that goes silent when problems arise. Look elsewhere.

Reviews That Shaped Our Verdict

Salvador R
BBBApr 14, 2024

Salvador R arranged a $22,600 buyout of his existing solar contract through the company, but more than a year later he still hasn’t received the check. He ended up stuck making two payments because the promised buyout never arrived. The sales rep who was accommodating and responsive before the contract signature disappeared afterward — calls and texts went unanswered and the company stopped returning his calls. He warns other buyers based on that experience: a large, agreed-upon buyout left unpaid for over a year, with no communication and the burden of duplicate payments.

Verified CustomerLong-term CustomerRecent
Robert P
BBBJun 1, 2024

Robert P paid about $50,000 for a home solar system he expected would cut his power costs and, he believes, should have cost under $25,000. After installation he discovered installers left holes in the roof that they refused to fix, and water began leaking through the ceiling; they also left unfinished drywall patches inside the house. The system hasn’t covered his bills — he still pays $220 to the solar company plus roughly $500 to the utility each month — so the expected savings never materialized. Frustrated and feeling cheated, he’s pursuing legal action for mental distress and consumer fraud. The most lasting image he’s left with is the damaged roof and ongoing leaks, not the promised savings.

Verified CustomerLong-term CustomerRecent
Natalie C
BBBApr 15, 2023

Natalie C signed up for a no-money-down solar lease as she prepared to sell her ranch-style home, but the project quickly unraveled. When the rainy season brought a roof leak, she discovered the company was nearly impossible to reach—weeks passed before anyone answered—and when crews did appear they arrived unannounced and on the company’s timetable rather than hers. What began as a promise of no upfront cost turned into a financial shock: the installer tried to charge both the buyer and Natalie $10,000 each to transfer the lease, and the $10,000 rebate they had promised never materialized. Nearly two weeks of frantic calls went into trying to start the transfer, and she felt the company’s handling of repairs and communications risked damage to the home. The detail that sticks: a supposed no-cost installation that ended with a double $10,000 transfer demand and a missing rebate, all made worse by poor communication and surprise visits—Natalie left the process deeply distrustful and rated the experience 0.5/5.

Verified CustomerLong-term CustomerRecent

Platforms Monitored

BBB
6 Reviews · 1 Location
1.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
Yelp
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
1.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 31

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 3 years

Newer than most installers in the market.

BBB Rating: NR

Poor BBB standing. Significant complaints.

Review Patterns

Contractor License

License information could not be confirmed.

What You Can Expect

Salvador R
BBBApr 14, 2024

Salvador R arranged a $22,600 buyout of his existing solar contract through the company, but more than a year later he still hasn’t received the check. He ended up stuck making two payments because the promised buyout never arrived. The sales rep who was accommodating and responsive before the contract signature disappeared afterward — calls and texts went unanswered and the company stopped returning his calls. He warns other buyers based on that experience: a large, agreed-upon buyout left unpaid for over a year, with no communication and the burden of duplicate payments.

NegativeVerified CustomerLong-term CustomerRecent
Robert P
BBBJun 1, 2024

Robert P paid about $50,000 for a home solar system he expected would cut his power costs and, he believes, should have cost under $25,000. After installation he discovered installers left holes in the roof that they refused to fix, and water began leaking through the ceiling; they also left unfinished drywall patches inside the house. The system hasn’t covered his bills — he still pays $220 to the solar company plus roughly $500 to the utility each month — so the expected savings never materialized. Frustrated and feeling cheated, he’s pursuing legal action for mental distress and consumer fraud. The most lasting image he’s left with is the damaged roof and ongoing leaks, not the promised savings.

NegativeVerified CustomerLong-term CustomerRecent
Natalie C
BBBApr 15, 2023

Natalie C signed up for a no-money-down solar lease as she prepared to sell her ranch-style home, but the project quickly unraveled. When the rainy season brought a roof leak, she discovered the company was nearly impossible to reach—weeks passed before anyone answered—and when crews did appear they arrived unannounced and on the company’s timetable rather than hers. What began as a promise of no upfront cost turned into a financial shock: the installer tried to charge both the buyer and Natalie $10,000 each to transfer the lease, and the $10,000 rebate they had promised never materialized. Nearly two weeks of frantic calls went into trying to start the transfer, and she felt the company’s handling of repairs and communications risked damage to the home. The detail that sticks: a supposed no-cost installation that ended with a double $10,000 transfer demand and a missing rebate, all made worse by poor communication and surprise visits—Natalie left the process deeply distrustful and rated the experience 0.5/5.

NegativeVerified CustomerLong-term CustomerRecent

Long-term Satisfaction