77Trust Score
WattBot

Mission Solar Electric reviews

/ NATIONAL
Mission Solar Electric
21 Reviews • 1 Location 2,793 Data Points Processed

Loading map...

The Verdict

Mission Solar Electric delivers high-quality installations when you catch them, but the company has serious capacity issues. We found a homeowner whose decade-old system stopped producing energy and couldn't get a callback because the owner was "too slammed" to schedule even a paid service visit. That one story crystallized a broader pattern: 16 reviewers praised the workmanship itself with zero complaints, and several mentioned the owner's technical depth as an electrician who specializes only in solar. One customer hit their true-up with a $43 credit after asking for 100% coverage, exactly what the design promised. The installations shine because the owner does the work himself, which keeps quality high but creates a bottleneck. When the workload spikes, existing customers get stuck. We also noticed two identical reviews posted on the same day complaining about the same issue, which suggests either a duplicate entry or coordinated posting. If you value a hands-on electrician over a crew that scales, Mission Solar can deliver. But if you need reliable post-install support or a company that answers the phone when your panels fail, the risk is real.

If you're willing to gamble on availability for a meticulous install, Mission Solar's owner-operator model produces solid results. But if you need confidence that someone will pick up when your system stops working five years from now, this company's capacity constraints are a dealbreaker.

Reviews That Shaped Our Verdict

Eli Ohayon
GoogleMay 20, 2022

About ten years ago Mission Solar Electric installed a 20-panel system on Eli Ohayon's home. Recently he discovered the array was barely producing any energy and called the company to explore repair or replacement options. The same salesman who sold the system answered and told him he was "slammed"—and said he didn’t have time to come out or even provide a quote. Left with an almost worthless system, he ended up back at square one trying to find a reputable solar company. His takeaway: check a contractor’s long-term service and accountability before you sign, because a decade later he couldn’t get the follow-up help he expected.

Verified CustomerLong-term CustomerRecent
Scott L.
YelpMar 15, 2018

Scott had James install a solar system on his house almost ten years ago, and the array still performs flawlessly. He just received his yearly bill for $110, a number that reinforces his belief that solar was the best investment he’s made in the home. James stayed in regular contact over the years, sharing in the excitement about how the system is performing, and Scott recommended him to friends who also ended up having James do their installs. He especially values dealing with a smaller company where the owner is the one doing the work — the hands-on approach and the quality of the workmanship have held up. The detail that sticks with him: nearly a decade later the system is trouble-free and the annual bill is just $110, a tangible sign of long-term reliability tied to owner-installed care.

Verified CustomerLong-term CustomerUnfair
Sharlene Thompson
GoogleJul 14, 2020

Sharlene was juggling a mid‑1950s house, a desire to avoid a costly electrical panel upgrade, and a goal of covering 100% of her electricity use. After asking other homeowners and even executives at a solar manufacturer for recommendations, she discovered James Pinon of Mission Solar Electric and found his knowledge and clarity set him apart. An electrician who has focused exclusively on solar for more than a decade, he walked her through the options, designed a system that avoided the panel upgrade, and handled the installation himself with a single assistant. James priced and quoted the job personally—so there were no separate salesperson or estimator fees—and the project finished on time, within budget, and with no hidden costs. The workmanship and ethics impressed her, and the results were concrete: at the first‑year true‑up in March 2020, the system supplied all of her household electricity for the prior year and left her with a $43 credit from SDG & E. What sticks most is that one highly experienced professional managed design, pricing and installation end‑to‑end and delivered the exact performance she wanted.

Verified CustomerLong-term Customer

Platforms Monitored

Yelp
19 Reviews · 1 Location
4.8/5
Google
2 Reviews · 1 Location
3.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.1/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 77

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 16 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Review Patterns

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Eli Ohayon
GoogleMay 20, 2022

About ten years ago Mission Solar Electric installed a 20-panel system on Eli Ohayon's home. Recently he discovered the array was barely producing any energy and called the company to explore repair or replacement options. The same salesman who sold the system answered and told him he was "slammed"—and said he didn’t have time to come out or even provide a quote. Left with an almost worthless system, he ended up back at square one trying to find a reputable solar company. His takeaway: check a contractor’s long-term service and accountability before you sign, because a decade later he couldn’t get the follow-up help he expected.

NegativeVerified CustomerLong-term CustomerRecent
A O.
YelpMay 20, 2022

A O. had a 20-panel rooftop system installed by Mission Solar Electric roughly ten years ago. Now that the array is producing almost no energy, they reached back out to the company to explore repair or replacement options. The same salesperson who sold the system answered that he was "slammed" and didn’t have time to come by, offer options, or even provide a quote — despite the homeowner being willing to pay for fixes. Left with an almost worthless system, they feel forced to start over and search for a more conscientious installer that values customer loyalty and accountability. The detail that lingers: the original seller wouldn’t even give an estimate to restore a decade-old system, blaming being “slammed.”

NegativeVerified CustomerLong-term CustomerRecent
Sharlene T.
YelpJul 14, 2020

Sharlene T. wanted full offset for her 1955 home and hired James Pinon to design and install a solar system in March 2019. Of the designers and installers she interviewed, he stood out for knowledge and experience: an electrician who has focused exclusively on solar design and installation for more than a decade and who came highly recommended by solar-company executives who used him on their own homes. He positioned panels to capture maximum power during the afternoon peak, delivering the kind of roof layout that matched her goal of 100% coverage. She ended up with clear, understandable pricing, no hidden costs, and a team that kept to deadlines; Mission Solar Electric completed the job at a fair and competitive price. At her first true-up in March 2020 she walked away with a $43 credit from SDG&E — the concrete proof the system was producing to plan and meeting her 100% target.

PositiveVerified CustomerLong-term Customer

Long-term Satisfaction