Modernize Power reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Modernize Power delivers reliable, high-quality work, but follow-through after installation can be inconsistent. We found 26 reviews praising their workmanship without a single complaint about the physical installation itself. One homeowner who paid $17,850 for a Generac generator said the install crew was professional and the work impeccable, but he asked three times for a noise-reduction quote and twice for a service appointment and never got either. Another customer waited 18 months for PG&E grid approval because Modernize didn't submit required paperwork, paying full utility rates plus a solar loan the entire time. The company excels at complex multi-trade projects—solar, generators, electrical panel upgrades—and crews consistently leave job sites cleaner than they found them. But if something goes sideways after the permit closes, you may need to push hard to get a callback.
If you want an installer who'll handle permitting, scheduling, and workmanship without drama, Modernize Power is a safe bet. Just know that post-install support can lag, so plan to stay on top of follow-up requests yourself.
Reviews That Shaped Our Verdict
Sean discovered Modernize Power after an internet inquiry and quickly realized he’d found the best contractor he’d worked with since buying his 1960s home four years earlier. His house had an old Zinsco panel that couldn’t support the upgrades he wanted, and what looked like a simple panel swap turned into a more complex project that required bringing underground cables up to code and coordinating with SMUD. Eric and his crew laid out the realistic costs and timeline from the start, and Modernize Power walked him through every step so there were no surprises. Project manager Brandon answered questions promptly — even the repetitive ones — and the on-site team led by Jason and Nick, with Sam and Julian, stayed professional, tidy, and pleasant every day they worked. The crew’s communication and attention to code compliance left the electrical system stable and the house ready for future improvements. He wishes there were a six-star option, and he now sleeps soundly knowing the job was done right and he won’t be facing more electrical headaches.
This homeowner hired Modernized Power to install an 18 kW Generac air-cooled generator on his property, paid $17,850, and had the warranty begin on September 17, 2024. At the final inspection he asked for a quote to make the unit quieter, and then spent weeks chasing that single request. He called a second time after several weeks and was promised a quote that day — nothing arrived. A third request produced another promise of an email within five days — again nothing came. Not long after, a 240 V appliance stopped working. After replacing a 24-year-old unit and still getting no power, an electrician traced the problem to low voltage on the 240 V line and advised contacting the installer, since the generator had just been put in. He phoned Modernized Power on November 27 and they set an appointment for December 5. Worried by prior no-shows, he called on December 4 to confirm and was told the visit was canceled because an employee had quit, but that the company would call on December 5 around 9 a.m. to reschedule. No call came. When he rang again on December 5 he was promised an update by the end of that day — nothing arrived. Frustrated, he contacted Generac, which gave him top‑r‑
Judith G. went into a rooftop solar install expecting lower PG&E bills and backup power, and at first Modernize delivered: fast scheduling and a system that was physically complete in September 2023. What set her experience apart, though, was an 18‑month gap between installation and the utility actually recognizing the system on the grid. She discovered that PG&E required technical paperwork only the installer could provide, and Modernize repeatedly assured her everything was handled while PG&E kept saying it had requested information that never arrived. For a year and a half she kept paying full retail PG&E bills—monthly statements that ranged from about $309 up to $600 depending on the weather—while also paying the loan on the solar system. Each month she contacted Modernize for help, but the back-and-forth between the company and PG&E left her with no control and no savings. The system finally came on the grid in March 2025, and her first solar-rate bill arrived April 17, 2025 for $96. Judith expected Modernize to make good for the period when she paid outrageous utility rates despite having panels on the roof; no reimbursement came. She awarded five stars for the quick, on‑
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 80
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 7 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Judith G. went into a rooftop solar install expecting lower PG&E bills and backup power, and at first Modernize delivered: fast scheduling and a system that was physically complete in September 2023. What set her experience apart, though, was an 18‑month gap between installation and the utility actually recognizing the system on the grid. She discovered that PG&E required technical paperwork only the installer could provide, and Modernize repeatedly assured her everything was handled while PG&E kept saying it had requested information that never arrived. For a year and a half she kept paying full retail PG&E bills—monthly statements that ranged from about $309 up to $600 depending on the weather—while also paying the loan on the solar system. Each month she contacted Modernize for help, but the back-and-forth between the company and PG&E left her with no control and no savings. The system finally came on the grid in March 2025, and her first solar-rate bill arrived April 17, 2025 for $96. Judith expected Modernize to make good for the period when she paid outrageous utility rates despite having panels on the roof; no reimbursement came. She awarded five stars for the quick, on‑
Sean discovered Modernize Power after an internet inquiry and quickly realized he’d found the best contractor he’d worked with since buying his 1960s home four years earlier. His house had an old Zinsco panel that couldn’t support the upgrades he wanted, and what looked like a simple panel swap turned into a more complex project that required bringing underground cables up to code and coordinating with SMUD. Eric and his crew laid out the realistic costs and timeline from the start, and Modernize Power walked him through every step so there were no surprises. Project manager Brandon answered questions promptly — even the repetitive ones — and the on-site team led by Jason and Nick, with Sam and Julian, stayed professional, tidy, and pleasant every day they worked. The crew’s communication and attention to code compliance left the electrical system stable and the house ready for future improvements. He wishes there were a six-star option, and he now sleeps soundly knowing the job was done right and he won’t be facing more electrical headaches.
Curtis worked with Eric from Modernize Power during the sales process and ended up with a system for their home that produces daytime needs, stores energy for nighttime use, and provides backup protection. He welcomed Eric’s recommendation to use Enphase and found Enphase’s customer support to be reliable. Nick and the installation crew showed professionalism from the initial on-site visit through the roof work and battery install. When a few issues popped up, Nick’s way of handling them reassured Curtis and reinforced that he had chosen the right company. A few months into ownership the system is performing as expected, and he’s confident Modernize Power will assist if anything arises. He plans to use them again and is already considering adding extra batteries as the family grows.