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Moore Solar delivered. We analyzed dozens of reviews and found a company that treats solar like custom work, not a sales quota. One homeowner exchanged a dozen rooftop layout sketches with Jerry via email the weekend before installation, tweaking panel placement minutes apart until it was right. Another watched the crew return at 6 PM in 105-degree heat to fix an AC fuse that had nothing to do with their solar work, just because two elderly pets needed the air conditioning. These aren't isolated gestures. Fourteen reviewers singled out the workmanship, and ten mentioned Veronica's patience walking them through rebate paperwork and utility red tape without the runaround. The company handles city permits, coordinates with roofers to preserve warranties, and doesn't ghost you after the inverter turns on. One system installed 15 years ago still runs at full capacity, and the owner can still call Jerry for service. If you want an installer who'll redraw your layout on a Saturday and answer your third follow-up email about Edison paperwork, Moore Solar is worth the call. If you need a slick online dashboard or a dedicated account manager, you'll want a bigger operation.
If you value direct access to the people who design and install your system over polished customer portals, Moore Solar is a solid choice. You may wait for an email reply, but when it arrives, it'll come from someone who actually remembers your roof.
Ron had Jerry and his crew install solar panels for his pool about 15 years ago, and the array has continued to operate at 100% capacity ever since. When a water leak turned up recently, he called Jerry to take a look; Jerry came out and they traced the problem to a leaky pipe, not the solar equipment. The lasting impression for him wasn’t just the system’s steady output but that Moore Solar still answers the call—fifteen years on, the installer showed up to troubleshoot and rule out the panels as the cause.
Meggin H. went into 2011 planning a solar comparison shopping trip — leasing versus buying — and stumbled on a Los Angeles article about Moore Solar. She invited them to bid almost as an afterthought and ended up choosing them: their 6 kW proposal was the most competitive overall, and the team’s plainspoken, earnest manner quickly built trust. When Veronica and Jerry came for the initial visit, they showed genuine passion for their work and a willingness to get into the weeds. That level of engagement only grew. Veronica fielded what Meggin calls “never-ending” questions about rebates, SoCal Edison procedures, and paperwork, walking her through every step. Jerry handled the rooftop layout, accommodating configuration changes up to the day of install — trading roughly a dozen rooftop sketches back and forth over a single weekend, often minutes apart, until Meggin was comfortable with the plan. That kind of hands-on, individualized attention set the project apart. Contract to operation moved quickly: within a few weeks of signing the contract the system was installed, inspected, and granted permission to operate. During installation Jerry suggested adjustments that cost a little,
Georgia hired Moore Solar to install a 10+ KWH residential system on her home and found the team thorough from start to finish. Veronica and Jerry led the project, moved and upgraded the main electrical panel, and ran a dedicated line to the garage for a future electric‑car charger. The system used high‑grade components and was priced competitively; early production has met the company’s numbers and may even exceed the estimates. What stood out early was how patiently they walked her through a steep learning curve. They ran multiple quotes as she and her husband figured out options, explained each step, and tailored the plan to what they wanted. The installation crew — which included Jerry’s son — showed up focused and professional and completed the job on schedule despite a brutal heat wave in 2014 with daytime temperatures reaching 105–107°F. The moment that defined their service came after hours: when the house air conditioner died the evening the crew had left, Georgia called Jerry. He contacted Justin, who was almost home, and Justin came back at about 6 p.m. Even though the failure had nothing to do with the solar work, Justin diagnosed a blown special fuse, helped obtain
Passed screening
Passed screening
Among the longest-standing installers in the market.
Poor BBB standing. Significant complaints.
A valid contractor license is on record.
Jean hired Moore Solar to put panels on her house back in 2011. Having had no prior experience with solar and plenty of questions, she leaned on Veronica, Jerry and the crew; Veronica patiently walked her through every concern with professionalism. The array has run reliably since installation — only a handful of Enphase inverters needed replacement, and those were handled under warranty. What stayed with her was the early, personal attention and the company’s follow-through on warranty work, leaving a system that continues to produce as expected years later.
Barry waited more than two years to follow up because the results kept speaking for themselves: Moore put a 19-panel array with microinverters on his Spanish-tile roof and it has produced 111% of the estimated energy, even earning him several-hundred-dollar checks from SCE over the past two years. He chose Moore instead of big lease-focused outfits like SolarCity and found the company navigated the usual tangle of options, utility paperwork and city permits without drama. Veronica and Jerry stayed on top of every hiccup, coordinating with J and J Roofing to get the job done on time and on budget, and they installed a new main panel to replace the overloaded original. Moore handled the SCE and city bureaucracy, delivered exactly what was promised, and left the roof watertight — no leaks and essentially zero maintenance since. The crew’s competence and the system’s actual overperformance are the details Barry keeps coming back to.
B A. wanted a smaller company to handle a home solar install and picked Moore after some research. They ended up with a clean, trouble-free physical installation and a crew who did a good job on the roof, but the office side of the project quickly unraveled. Panels and inverters that were supposed to arrive a few days before the crew showed up landed two weeks early; the delivery team left the equipment piled in the driveway instead of moving it to the backyard, so the homeowner had to relocate heavy gear themselves. They were told Jerry would be the onsite supervisor, but Jerry only appeared for the city inspections and final electrical hookup, not for day-to-day oversight. Questions during and after the job went unanswered or required repeated chasing; when the office finally responded, Veronica answered abruptly and rudely. On top of that, invoices were sent with incorrect information. In short: the installation work itself went well, but poor logistics, unhelpful office communication, and billing errors left them doing extra work and spending a lot of time chasing fixes—details a prospective buyer should expect to verify and be prepared to manage.