Moreno Roofing and Solar reviews

Carlota had work done on her roof by Moreno Roofing some years ago and walked away impressed by how hands-on the owner, Paul, was. She appreciated that Paul handled every detail she raised and stayed reachable throughout the process—when she contacted him, he answered. Customer service mattered most to her, and she found that Moreno delivered attentive answers, solid workmanship, and a fair price. The detail that stuck with her was the direct access to the owner and his responsiveness whenever questions or concerns came up.

Beth C. had used Moreno Roofing for years whenever her roof needed attention. During a recent rainstorm she discovered a leak and called them; even though the crew was slammed with work, Paul, the owner, showed up and repaired the problem in time for the next storm. She walked away impressed by how professional and fast the team was and by the solid repair that stopped the leak before more weather hit.

Joan K. hired Moreno Roofing and Solar for three roof projects on her home over the years and kept coming back because of how Paul Moreno and his team handled each job. She found Paul professional, patient, and personable, and relied on crews who were skilled, responsible, and given enough autonomy to take pride in their work. When Paul came to bid the third roof, he noticed an unfinished detail from a prior job and quietly had his crew complete it before the contract even began. More recently she contacted him about water collecting on her garage roof from runoff above; Paul arranged for his crew to come out and correct the problem rather than dismissing it as someone else’s issue. What stands out is Paul’s habit of returning to finish or fix things after the fact — a clear sign he stands behind his work and makes the company her go-to for future roofing and solar needs.

Athena L. hired Moreno Roofing to service the Duro‑Last roof they installed 20 years earlier and walked away impressed. The crew refreshed the aging membrane so it looks fantastic, installed a jack for the electrical pole (which her electrician then sealed with a generous bead of caulk), and cleaned out the gutters. While clearing the gutters they found clogged storm drains and advised her to call a plumber — a catch that likely prevented winter water problems. She ended up with a maintained, weather‑ready roof, a secured electrical jack, and cleared drainage heading into the winter; the unexpected discovery of the clogged drains was the detail that stuck with her.

Clara E. bought a house in early 2017 that needed a new roof, and after getting several estimates she chose Paul Moreno because he personally inspected the roof and offered a sensible bundled price for roofing, solar, and an attic fan. She picked his team and then watched them make the rest of the process straightforward: they walked her through the CaliforniaFirst financing option, answered questions quickly (Paul often returned emails late at night), and handled scheduling so she could plan around her kids' activities. The roof went on in about 2.5 days — the crew arrived each morning on time, worked hard through hot days, and left when they said they would. The solar install dragged longer only because of permitting and PG&E timing, but Paul’s team guided her through every step and even arranged a fix for an electrical issue at no cost. The moment that stood out most was the attic fan episode: after installing a fan to help cool the old house, they learned the unit was bothering elderly neighbors with noise. Paul inspected it and, when the problem persisted, he upgraded and replaced the fan at no charge. What stayed with her was that level of follow-through — a personal, no-cost

Jim discovered Paul Moreno Roofing about 25 years ago and has relied on them for every roof on his three homes. He started with tar-and-gravel patching on the first house, then moved to full replacements as patching became impractical, and Paul ended up replacing the entire roof on each of the three properties — each roof a different job but all completed cleanly with no mess left behind. He kept coming back when later projects created new problems: whenever Jim installed a flue and caused a leak, Paul returned to patch it. Scheduling stayed flexible and accommodating throughout, and Jim never found a better price for any of the jobs. After a quarter-century and three full roof replacements, the detail that sticks is the combination of consistent workmanship, tidy sites, and a willingness to come back and fix issues — even those Jim created himself — at a price he hasn’t beaten.

Marlene M. had a roof installed on her westside Santa Cruz home years earlier. About five years later she spotted a small leak and called Moreno Roofing. The company pulled up her job in their system, confirmed the warranty was still active, and sent a crew out within a few days. The team repaired the leak at no charge, leaving her impressed by the prompt, warranty-backed response. What stuck with her was the hassle-free follow-through — a crew at her house within days fixing a multi-year-old issue without a bill.

Jeff met Paul a few years ago when Paul came by to inspect his roof. He discovered the roof wasn't leaking and appreciated Paul's friendly, easygoing approach. What stuck with him most were Paul's clear, helpful illustrations that made the roof's condition simple to understand.

Mike C. needed his existing solar array removed and reinstalled after work on his roof, and Moreno Roofing stood out immediately because Paul Moreno came to the house in person and walked through every element of the job. He discovered that the original installer had insisted he hire a separate contractor for panel removal and reinstallation; Paul planned to handle those steps as part of the job. Paul brought George and the job foreman to the property as well, and the team returned the day before work began to review the plan in detail. By contrast, the competitor’s assigned project manager never came to the site. Moreno Roofing’s bid landed at about half the cost of the competitor’s estimate, the crew completed the work, and Paul continued to provide support long after the job finished. What stuck with him was the hands-on approach—an on-site walkthrough, a pre-start check with the foreman, and ongoing backup—delivered for roughly half the competitor’s price.