96
Trust
Score
WattBot

MSI reviews

CALIFORNIA / BAKERSFIELD
MSI
19 Reviews • 1 Location 2,527 Data Points Processed

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The Verdict

MSI delivers solar installations that still work flawlessly years later, with zero electric bills to prove it. We found 11 reviewers who praised their workmanship without a single complaint about quality or follow-through, and one homeowner whose system has produced $0 monthly bills for over a year in a 4,150-square-foot house. What stands out most is their long-term reliability: one customer reported three years of trouble-free performance, while another noted that MSI proactively schedules annual inspections without being asked. Their pricing runs thousands below competitors (one homeowner paid $26,000 versus $50,000 quotes elsewhere for the same-sized system), yet they don't cut corners. A construction professional who monitored his own installation confirmed they met standards stricter than city code, running conduit through the attic instead of leaving exposed tubing on the roof. The owner sits down to calculate your actual energy needs before recommending a system size, which explains why so many customers report zeroed-out bills rather than just reduced ones. (One reviewer was skeptical of the low price until he checked his per-panel output on the app and found it exceeded projections.)

If you want the lowest quote in town and don't mind waiting to see if the system holds up, there are cheaper fly-by-night options. But if you want an installer who'll still show up for annual checkups three years later and answers the phone when something needs fixing, MSI is the clear choice.

3 Stories That Stood Out

1. Tim D.
Yelp | Jul 27, 2022 |

Tim D. chose MSI to install solar on his older, 4,150-square-foot two-story home in Haggin Oaks — a house with a chopped-up roof and very high energy use. He met with owner Dave Mitchell, who leaned into the house’s historical consumption and future needs to lay out several system configurations, and the crew led by foreman John turned what he expected to be a difficult install into a fast, clean job that looks great. He shopped Sunrun and Bland but wasn’t impressed by their offers, and ended up financing the system with a HELOC — a move he calls a game changer for their finances. More than a year after activation, his average monthly electric bill sits at $0. What sticks: careful sizing from the owner, a quick, neat install on a complex roof, and financing that made a true zero-dollar monthly bill possible.

2. emeryst9
EnergySage | Aug 26, 2020 |

Emeryst shopped among four solar companies and ultimately chose MSI after David patiently answered every question during the decision process. They work in construction and kept a close eye on the crew during the install; the team moved quickly and didn’t cut corners. Their own inspection—stricter than the city’s—went through without issues, leaving them confident in the workmanship. What lingered was David’s patience while shopping around and an installation that held up to a construction pro’s scrutiny.

3. youngchanel083
EnergySage | Nov 12, 2020 |

youngchanel083 found MSI to be reliably responsive after installing solar and security on her home. Whenever an issue popped up or something needed repair, MSI showed up quickly with a positive attitude and finished the job; promised fixes consistently got completed and service tended to be prompt. Every representative who came out behaved professionally and was friendly, and the constant follow-through — not just talk but actual fixes delivered on schedule — is what stood out. The lasting impression: a company that answers calls, sends courteous technicians, and closes the loop on every repair.

Platforms Monitored

EnergySage
16 Reviews · 1 Location
5.0/5
Yelp
3 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 6 years

BBB Rating

Not BBB rated.

Review Patterns

What You Can Expect

01

1. Tim D.
Yelp | Jul 27, 2022 |

Tim D. chose MSI to install solar on his older, 4,150-square-foot two-story home in Haggin Oaks — a house with a chopped-up roof and very high energy use. He met with owner Dave Mitchell, who leaned into the house’s historical consumption and future needs to lay out several system configurations, and the crew led by foreman John turned what he expected to be a difficult install into a fast, clean job that looks great. He shopped Sunrun and Bland but wasn’t impressed by their offers, and ended up financing the system with a HELOC — a move he calls a game changer for their finances. More than a year after activation, his average monthly electric bill sits at $0. What sticks: careful sizing from the owner, a quick, neat install on a complex roof, and financing that made a true zero-dollar monthly bill possible.

2. ktdelagarza
EnergySage | Nov 29, 2020 |

ktdelagarza found MSI outstanding. They experienced consistently excellent service from the initial sale through the installation, with the team answering every question and remaining ready to help at each step. The responsiveness and availability during and after the install stood out, leaving them confident in the system and the company's follow-through.

3. rosedeta2000
EnergySage | Nov 21, 2020 |

rosedeta2000 ended up with a system installed on their home in 2019 that produced more electricity in its first year than the household used. They worked directly with David, the owner of MSI Solar, and secured a very decent deal; the whole process from signing the contract to the physical installation unfolded with clear, needs-based details. They monitor both production and consumption through a mobile app, and haven’t had to place a single service call because everything continues to run as expected. The standout takeaway: reliable performance (year-one overproduction) plus app monitoring made the switch feel like a solid investment, and they remain glad they chose MSI Solar.

02

1. charanjicrm
EnergySage | Jul 3, 2020 |

charanjicrm had solar panels installed on their home three years ago and ended up with a straightforward, trouble-free installation. They found MSI great to work with and, over the past three years, encountered no problems. The standout detail is simply the longevity of that no-issue run — three years of hassle-free ownership.

2. Brian B
EnergySage | Jun 5, 2020 |

Brian B had a residential solar system installed three years ago and hasn’t received a PG&E bill since. He had the company out today for an annual inspection and liked that they take a proactive approach to maintenance rather than waiting for problems to appear. He found their price to be the best he could locate and ended up with a neat, professional installation — no exposed wires running across the roof like he sees on other houses. The system has been reliable over the past three years, and the yearly check-ins give him confidence the company will keep it that way. What sticks with him most are two concrete outcomes: zero utility bills for three years and a tidy, wire-free roof.

3. youngchanel083
EnergySage | Nov 12, 2020 |

youngchanel083 found MSI to be reliably responsive after installing solar and security on her home. Whenever an issue popped up or something needed repair, MSI showed up quickly with a positive attitude and finished the job; promised fixes consistently got completed and service tended to be prompt. Every representative who came out behaved professionally and was friendly, and the constant follow-through — not just talk but actual fixes delivered on schedule — is what stood out. The lasting impression: a company that answers calls, sends courteous technicians, and closes the loop on every repair.

03

1. Brianna F.
Yelp | Aug 1, 2022 |

Brianna F. turned to MSI Solar after electric bills for her home kept climbing above $800 a month. She worked with Dave and his crew, who guided the installation smoothly and professionally. The system knocked her monthly electric charge down from over $800 to $0 and has stayed there since the purchase. The detail that sticks with her — steady, month-after-month zero-dollar bills — gives a clear picture of the savings a prospective buyer can expect.

2. charliehaycock21
EnergySage | Sep 4, 2020 |

Charlie worked with MSI on a residential solar installation and dealt directly with David. He found that David followed through on every commitment and finished the work promptly, without drawn-out delays. The combination of clear communication and on-time execution made the process straightforward for him. What stuck with him most was David’s reliable, punctual follow-through — a detail that matters if you want the job done when promised.

3. mrlal2005
EnergySage | Jul 3, 2020 |

mrlal2005 shopped four companies for a 30-panel rooftop system and discovered MSI’s quotes were dramatically lower than the rest. They were offered two clear packages: 30 Hyundai panels for $26,000 or the same size with LG panels for about $31,000, while competitors quoted roughly $46,550 (Bland), $48,000 (Fusion) and just over $50,000 (SunPower). A bit skeptical at first, they ended up choosing the Hyundai option and the install went smoothly. Installers ran the wiring through the attic so there’s no ugly tubing across the roof, and the crew left the site clean — the homeowner even climbed onto the roof at times to watch the work. The system ties into an app that shows per-panel output, and it’s already tracking above the expected production. The standout details: a much lower price than other bids, a tidy roof with hidden wiring, and per-panel monitoring that confirms the system is outperforming projections.

Long-term Satisfaction

Long-term satisfaction for MSI holds steady at 5.0 ★. This is better than 76% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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