Napa Electric reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Napa Electric does solid work, but you'll pay for it. We found consistent praise for their technical skill (17 reviewers mentioned workmanship quality) and their ability to solve tricky problems that stump other electricians. One business owner called them after PG&E confirmed a sky-high bill was accurate. The technician noticed the meter number on the bill didn't match the actual meter, a detail no one else caught, saving the customer thousands of dollars. Another homeowner had a fast response when they called late in the afternoon with an urgent issue. The dispatcher checked in multiple times with ETAs, and the electrician diagnosed the problem almost immediately. That said, invoicing can drag (one reviewer waited over two months for a lamp repair with zero follow-up), and you're paying premium rates. If you need an electrician who can troubleshoot a problem that's stumped everyone else and you're willing to pay extra for that expertise, they're a safe choice.
If you're looking for the cheapest quote, keep shopping. But if you want an electrician who'll spot a mismatched meter number that PG&E missed or diagnose a tricky breaker issue in minutes, the higher rate buys you real problem-solving skill.
Reviews That Shaped Our Verdict
Jared phoned late one afternoon about a solar issue that needed immediate attention. He connected with Jenny, who called back several times to provide realistic ETAs and to explain the possibility someone might come out that same day. A few hours later Patrick showed up, diagnosed the problem almost immediately and repaired it on the spot. He left with a working system and a clear impression: Jenny’s steady, hands-on communication paired with Patrick’s fast, professional fix turned a stressful late-afternoon call into a same-day resolution — the responsiveness that buyers will remember.
Sue-Ann brought a Tiffany lamp base into Napa Electric to have a broken part replaced after her sister had a damaged lamp fixed there following an earthquake. She handed the fixture over, Zane opened a work ticket and estimated about 10 days, taking only her name and phone number. More than two months went by with no contact, so she called back over three weeks ago and reached Zane again; he explained they were backlogged and hiring and that someone would be in touch. Still, no update arrived. She ended up frustrated by the prolonged silence and lack of communication — the lamp remains unrepaired and she has received no status or timeline after more than two months.
Tina S. opened a small business in Napa and was stunned by unusually high PG&E bills that her family felt weren’t right. She called Napa Electric, and their technician arrived, inspected the electrical system thoroughly, and found nothing wrong with the wiring. While reviewing the paperwork, he noticed the meter number on the bill didn’t match the property’s meter, confirmed the mismatch needed correcting, and had it addressed — a fix that ended up saving them thousands of dollars. She walked away impressed by the tech’s professionalism, politeness, and attention to detail. The standout detail that stuck with her: a single overlooked meter number, spotted by a careful technician, made all the difference.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 82
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 18 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Nick C. has hired Napa Electric for both commercial jobs and his own home, and he found those experiences consistently outstanding. He grew up in the trades around Napa Valley and discovered Napa Electric as the local benchmark for knowledge, competence and professionalism — the crew people call when the low bidder has failed. On commercial projects he watched them submit the most complete, accurate bids of any contractor he worked with, which made comparing offers and ensuring code compliance far less stressful. He relied on their workmanship and praised the clear communication between the office and field technicians. When he built his house in 2005 he trusted Napa Electric so completely that he didn’t even seek competing quotes for the electrical work. Patrick met with him during plan development, returned when plans were finalized, and spent time on site solving problems and steering them away from potential issues. That hands-on expertise not only trimmed costs from the original estimate but improved the final result. He especially appreciated how they treated lighting as more than just illumination — crafting a mood that feels natural rather than noticed. Though he’s at
Jared phoned late one afternoon about a solar issue that needed immediate attention. He connected with Jenny, who called back several times to provide realistic ETAs and to explain the possibility someone might come out that same day. A few hours later Patrick showed up, diagnosed the problem almost immediately and repaired it on the spot. He left with a working system and a clear impression: Jenny’s steady, hands-on communication paired with Patrick’s fast, professional fix turned a stressful late-afternoon call into a same-day resolution — the responsiveness that buyers will remember.
Jesse L. hired Napa Electric for a couple of projects over the past year and discovered a team that consistently delivered. They arrived on schedule, treated the site and homeowner respectfully, and completed high-quality work each time. Because the crews were punctual and professional from start to finish, they ended up taking Napa Electric back for repeat work and plan to call them again for future jobs.