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Nation Energy Services (sometimes operating as Demand Construction) isn't worth the risk. We analyzed dozens of reviews and found a pattern of installations dragging on for a year or longer, with customers chasing the company for basic updates after paying. One homeowner signed in July 2024 and still had no working system a year later, bouncing between vague dates and missed appointments. Another waited 12 months from contract to permission-to-operate because the company submitted incorrect paperwork, forcing a second round of permitting, yet no one from Nation Energy reached out to explain or apologize. The post-installation support scored 1.6 out of 5, with 26 negative mentions against just 5 positive. Value scored even lower at 1.9, with 25 complaints about delays, unmet promises, and poor workmanship versus 7 positives. We found reports of used disconnect boxes installed on new systems, roof damage from improper flashing, and missing hardware that took months to replace. Communication after payment is nearly nonexistent, and several reviews mention unpaid subcontractors or independent sales reps still waiting for commissions long after install.
If you're comparing solar installers, this company's track record of year-long delays and vanishing support after payment makes it a poor choice. The risk of getting stuck in limbo, chasing updates while your panels sit dormant on the roof, is too high when more reliable installers exist.
Winnie L. signed a contract with Demand Construction in July 2024 to have rooftop solar installed on her home. She spent the next year chasing vague promises: an October 2024 install slipped to January, then February, then March, with little to no updates unless she pushed for them. After a tense exchange she accepted a small discount and the crew finally completed the physical installation at the end of April 2025. Getting the system approved took another two months while she waited for government sign-off and PG&E permission to operate. When the company sent a final invoice and insisted they wouldn’t proceed until she paid, she felt uncomfortable handing over money before seeing the system actually working. After more back-and-forth they pledged to “commission” the array on July 8, so she paid the majority of the balance. July 8 came and went with no crew, and her repeated requests for a time drew only a late response that a postponement notice had been sent the day before—something she never received. Five days later the company still couldn’t give a firm date to finish commissioning, offering only reassurances that they were “working hard” on it. She has been left with a屋
L F. signed on for a rooftop solar system in November 2023 and watched the panels get installed after several schedule changes in February 2024 — yet by November 2024 the system still hadn’t been approved to produce power. They discovered the hold-up came after the initial inspection: Demand had errors in the plans and paperwork, forcing the project back through permitting and delaying a final inspection and permission to operate (PTO). What began as a months‑long wait to install ended up stretching into a year because of the company’s paperwork mistakes. They experienced near‑total silence from the company during that stretch. The only contact in September 2024 was a call asking for a favorable review and referrals — a call that landed while the system remained nonfunctional. After explaining the situation, the caller acted surprised and promised to follow up, but no one ever did. Their sales rep stayed communicative and honest for months, even admitting he was chasing Demand’s internal project managers for answers. The rep later left the industry, saying Demand owed him and other reps unpaid commissions until jobs reached full PTO; he told them he expected he might never see,
Shawn H. hired Demand (aka National Energy Services) to install a 31-panel solar array and two Powerwall 3 batteries on his home, and what should have been a few-day job stretched into months of delays, roof damage, and paperwork problems. The install was cancelled the night before the scheduled date; two weeks later a subcontractor, Eletech, showed up for under four hours, installed flashing upside down, bent shingles, and drilled extra holes that missed rafters, then left for a week. Shawn sent drone photos; they at least redid some of the work, but from first start to claimed “completion” took two weeks when the scope should have taken a couple of days. The electrical work created the biggest snag. Engineering drawings showed disconnects, but installers skipped them, saying they weren’t necessary. The utility, Centerpoint, refused Permission to Operate without the disconnects, so almost two months later Eletech returned to add them — and installed used disconnect boxes with open punchouts that left live parts exposed for about three months. Demand didn’t act quickly; another two months passed before Centerpoint requested information plates, which then took a month to get putin
Passed screening
Passed screening
Not BBB rated.
Reviews were posted naturally over time.
Kaden discovered a refreshingly straightforward solar experience — he called the crew a "super quality company" and found working with them genuinely enjoyable. He appreciated their honesty throughout a process where clear, candid communication is surprisingly rare, and felt the team paired competence with transparency. What stayed with him most was their straightforward, reliable approach — the kind of honesty that made choosing a solar partner easy.
Winnie L. signed a contract with Demand Construction in July 2024 to have rooftop solar installed on her home. She spent the next year chasing vague promises: an October 2024 install slipped to January, then February, then March, with little to no updates unless she pushed for them. After a tense exchange she accepted a small discount and the crew finally completed the physical installation at the end of April 2025. Getting the system approved took another two months while she waited for government sign-off and PG&E permission to operate. When the company sent a final invoice and insisted they wouldn’t proceed until she paid, she felt uncomfortable handing over money before seeing the system actually working. After more back-and-forth they pledged to “commission” the array on July 8, so she paid the majority of the balance. July 8 came and went with no crew, and her repeated requests for a time drew only a late response that a postponement notice had been sent the day before—something she never received. Five days later the company still couldn’t give a firm date to finish commissioning, offering only reassurances that they were “working hard” on it. She has been left with a屋
L F. signed on for a rooftop solar system in November 2023 and watched the panels get installed after several schedule changes in February 2024 — yet by November 2024 the system still hadn’t been approved to produce power. They discovered the hold-up came after the initial inspection: Demand had errors in the plans and paperwork, forcing the project back through permitting and delaying a final inspection and permission to operate (PTO). What began as a months‑long wait to install ended up stretching into a year because of the company’s paperwork mistakes. They experienced near‑total silence from the company during that stretch. The only contact in September 2024 was a call asking for a favorable review and referrals — a call that landed while the system remained nonfunctional. After explaining the situation, the caller acted surprised and promised to follow up, but no one ever did. Their sales rep stayed communicative and honest for months, even admitting he was chasing Demand’s internal project managers for answers. The rep later left the industry, saying Demand owed him and other reps unpaid commissions until jobs reached full PTO; he told them he expected he might never see,
Claudette B. needed solar for one of her properties and ran into a common snag: a flat roof that would require additional support before panels could go up. She reached out and the company answered quickly, walking her through the roof assessment and proposing how to reinforce the mounting area so an installation could proceed safely. They stayed helpful throughout, fielding questions and handling the technical details of the flat-roof solution. The detail that stuck with her was the rapid response paired with a clear, practical fix for the roof support — the specific roadblock that had threatened to stall the project.
Gerardo F. had solar panels installed on his home and the sales and installation process started out well. After the crew left, however, everything went downhill: more than a year later the system still isn’t working. He ended up continuing to pay Edison for power while also paying for a solar system that produces nothing. Frustration grew into distrust — he accuses the company of being fraudulent and warns others to avoid them. The most striking detail: over a year of downtime combined with ongoing utility and system payments, leaving him out a costly investment with no energy to show for it.
Andre H. entered a financed home solar installation expecting a professional, on-time job. He discovered months of broken promises and poor communication, and the project was ultimately abandoned. He ended up with a system that is not operational, no follow-through from the contractor, and a financing partner still expecting payments for an incomplete job. Repeated requests for updates produced silence, excuses, or being passed between people, so he escalated and is now dealing with the Contractors State License Board (CSLB) while still seeking resolution. The experience cost him time, stress, and financial confusion. His practical warning: do your research, read the fine print, demand proof of progress before releasing funds, and walk away if something feels off—he’s currently left paying into a system that doesn’t work while chasing the contractor through regulators.
Terri C.'s husband dug into options before they picked Nation Energy, and they chose the company because it offered the best price. She appreciated that price wasn’t the only factor — once an installation date was set, communication stayed steady and the crew made the whole process feel easy. The team finished the rooftop work in a single day, then a different staff member returned about a week later to handle the inspection. Nation Energy took care of all permits and the back-and-forth with SDG&E, and less than a month after the install everything was linked up with the utility. Now they’re simply waiting to see the lower electric bills arrive — the quick install plus the company handling permits and utility coordination is the detail that stuck with them.
In California, Tung N. hired a company to install solar panels and Tesla Powerwall batteries, signed a contract over six months ago and paid most of the cost up front — but he still has no equipment installed. He encountered a steady runaround: promised installation dates that never materialized, weeks-long delays in communication, and generic, stall-like replies whenever he asked for progress. After receiving payment, the installers largely disappeared. He discovered the business operates under the names Nation Energy Services and Demand Construction, filed a complaint with the California Contractors State License Board (CSLB), and urges anyone facing similar delays to do the same. The clearest, lasting detail from his experience is simple and stark: he paid the majority up front and, half a year later, has nothing to show for it.
Scott M., a general contractor who builds large luxury custom homes, sought a solar installer who would follow his exact panel-placement directions and agreed to pay extra to get the layout right. He dealt initially with Noah, who promised a dedicated project manager and that his placement requests would be honored — those promises disappeared once work began. Installers failed to seal the conduit properly, the array became flooded with water, and no project manager was assigned; instead he was passed to Pablo Valdivia, who repeatedly lied and gave a long runaround. The system experienced about a dozen unexpected shutoffs; when the array stopped producing without warning the house leaned on grid power, producing a large PG&E charge (roughly $700–$800) that the company repeatedly promised in email to refund but had not paid after three months. With an electrical license and experience working with a dozen solar firms, he calls this the worst installer he’s encountered. The image that stuck with him — a flooded solar array from improperly sealed conduit plus a months-long, unpaid refund after repeated shutdowns — is the practical red flag he wants others to remember.
Long-term satisfaction for Nation Energy Services drops to 1.0 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.