92Trust Score
WattBot

New Leaf Electric reviews

/ NATIONAL
New Leaf Electric
83 Reviews • 1 Location 11,039 Data Points Processed

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The Verdict

New Leaf Electric is the electrician you call when someone else's solar install goes sideways. We analyzed reviews from homeowners who hired them for everything from EV chargers to full solar arrays, and one pattern stood out: 62 reviewers singled out their workmanship as exceptional, while only 1 complained. Eric, the owner, showed up at 7 AM on a Monday to diagnose what turned out to be an AC disconnect issue unrelated to the EV charger his team had just installed. He didn't charge for it. Another homeowner watched Eric walk them through a charger troubleshooting sequence over email rather than billing for an easy service call. The follow-up support is rock-solid (41 positive mentions, 3 negative), and reviews show the crew handles permitting, HOA paperwork, and warranty claims without dumping those headaches on you. One reviewer hired them to repair a failing system after the original installer abandoned residential work. Eric diagnosed a faulty inverter the next day, processed the warranty exchange, and had the house producing power again within a week. If your priority is an installer who'll actually answer when something stops working two years from now, New Leaf is worth the slight premium over bottom-dollar quotes.

If you want the absolute lowest bid, keep shopping. But if you value an electrician who'll show up at dawn to troubleshoot your AC disconnect for free or guide you through a charger fix over email instead of billing you, the extra cost disappears fast.

Reviews That Shaped Our Verdict

Chris Hinshaw
GoogleAug 14, 2021

Chris Hinshaw first turned to Eric at New Leaf five years ago when the solar array on his home stopped producing and the original installer no longer handled residential work. Eric showed up the next day, traced the problem to a bad inverter, processed the warranty exchange and installed the replacement — power restored. Years later, facing a 15‑year‑old system, he called Eric again for an upgrade. The crew delivered a higher‑producing system, and he walked away impressed with the hands‑on service, the quality of the work and the ongoing savings. What stuck with him most was the same‑day response and that Eric managed both the warranty repair and the later upgrade, leaving the system to produce noticeably more energy.

Verified CustomerLong-term Customer
Raj Lapsiwala
GoogleAug 7, 2023

Raj Lapsiwala hired New Leaf Electric to put in a home EV charger. The crew was upfront about costs and walked him through how the installation would proceed; on the scheduled day an electrician showed up on time and installed the charger cleanly with no problems. A few days later his air conditioning started acting up, so he called Eric on a Sunday, worried the new work might have caused it. Eric sent an electrician out at 7 a.m. the next morning. They checked the EV wiring — which all looked fine — then went a step beyond the original job and inspected the AC disconnect. There they found a burnt wire and replaced it. The part that stands out is the team’s weekend, early-morning response and willingness to look beyond the contracted scope to fix a hidden issue, leaving him with both the charger and a repaired AC circuit.

Verified CustomerLong-term CustomerRecent
Ken R.
YelpJul 13, 2023

Ken had New Leaf install solar panels, a new electrical panel, and a car-charger outlet on his home a little over a year ago and discovered at his first utility True Up that the system produced almost exactly what had been projected—enough to cover his entire electric bill for the year. He had shopped several quotes and chose New Leaf even though they weren’t the cheapest, because they offered the best overall value and a competitive price. Brad worked to secure their first-choice equipment despite supply-chain shortages, and the electrician, Nick, took time to understand how they wanted the install to look and executed it with clear expertise. When small issues popped up, Brad stayed involved and resolved them, leaving Ken with a high-quality, well-installed system that performed to expectations—a concrete outcome any buyer focused on real production numbers would notice.

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Yelp
64 Reviews · 1 Location
4.8/5
Google
19 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.6/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.8/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 92

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 10 years

Operating longer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Jim T.
YelpJul 11, 2024

Jim T. hired the company to fit a Tesla wall‑mount charger on his ranch‑style home and discovered a cascade of electrical problems instead. The crew installed a defective circuit breaker that triggered a meltdown in his electrical panel; after swapping that breaker he suffered a second meltdown. He then learned the installer insisted his whole electrical box needed upgrading to a more powerful panel to prevent a potential fire — a recommendation that hadn’t come up before either meltdown. He paid more than $3,000 to replace the panel, only to end up with a charger that wouldn’t work. The company then demanded $250 to swap out the faulty charger for a new wall‑mount he already owned. Frustrated, he hired a different contractor to finish the job. The detail that stuck with him: a $3,000 panel replacement followed by a $250 charge to replace a defective charger — the specific costs, not vague assurances, drove him to seek someone else.

NegativeVerified CustomerLong-term CustomerRecent
Ken R.
YelpJul 13, 2023

Ken had New Leaf install solar panels, a new electrical panel, and a car-charger outlet on his home a little over a year ago and discovered at his first utility True Up that the system produced almost exactly what had been projected—enough to cover his entire electric bill for the year. He had shopped several quotes and chose New Leaf even though they weren’t the cheapest, because they offered the best overall value and a competitive price. Brad worked to secure their first-choice equipment despite supply-chain shortages, and the electrician, Nick, took time to understand how they wanted the install to look and executed it with clear expertise. When small issues popped up, Brad stayed involved and resolved them, leaving Ken with a high-quality, well-installed system that performed to expectations—a concrete outcome any buyer focused on real production numbers would notice.

PositiveVerified CustomerLong-term CustomerRecent
Chris Hinshaw
GoogleAug 14, 2021

Chris Hinshaw first turned to Eric at New Leaf five years ago when the solar array on his home stopped producing and the original installer no longer handled residential work. Eric showed up the next day, traced the problem to a bad inverter, processed the warranty exchange and installed the replacement — power restored. Years later, facing a 15‑year‑old system, he called Eric again for an upgrade. The crew delivered a higher‑producing system, and he walked away impressed with the hands‑on service, the quality of the work and the ongoing savings. What stuck with him most was the same‑day response and that Eric managed both the warranty repair and the later upgrade, leaving the system to produce noticeably more energy.

PositiveVerified CustomerLong-term Customer

Long-term Satisfaction