NexGen Construction reviews
• last updated FEB 26, 2026Loading map...
The Verdict
NexGen Construction is the solar installer you hire when you want someone who'll still pick up the phone six years later. We analyzed well over a hundred reviews and found zero complaints about their workmanship—79 people mentioned it, and all 79 were positive. One homeowner called Eric back to expand a system installed six years prior, and Eric walked him through a cost-benefit analysis so detailed he recommended against a battery because it would double the price for limited backup power. (Most installers would have quietly taken the extra revenue.) Another reviewer discovered during installation that a previous contractor had damaged a structural beam when swapping the electrical panel, and NexGen's crew fixed it without charging extra. The installation quality stands out: reviewers mention conduit runs hidden in the attic instead of snaking across the roof, panels aligned with no gaps, and wiring so clean that neighbors stop by to ask questions. We did find two reviews where customers reported unanswered calls for post-install panel issues, so responsiveness isn't flawless at scale. But 51 reviews praised their follow-up support with only 3 negatives, and one of those unanswered-call reviewers had originally given them a five-star review years earlier.
If you want the cheapest bid, keep shopping. But if you want an installer who treats your roof like his own and will still troubleshoot a failing panel four years later, NexGen is worth the premium.
Reviews That Shaped Our Verdict
Mike had a residential solar system installed in 2018, and Eric and the crew left a strong impression with a tidy, competent installation that led him to enthusiastically recommend them to friends. Those friends also chose the company, but about a year ago they needed follow-up work and ran into problems getting help. More recently one of Mike’s panels stopped functioning; he has phoned repeatedly over the past month and gotten no answer. At this point he isn’t sure whether the company is still operating. What lingers is the contrast between an excellent installation day and the current silence when service is needed—he’s been left with a nonworking panel and unanswered calls.
Bryce L. first had NexGen and Eric install solar on his ranch-style home about six years ago. When he decided this year to add more panels and a battery backup, Eric patiently walked him through a complete cost–benefit analysis, laying out the trade-offs so he could make an informed choice. Once the contract was signed, the project unfolded smoothly: NexGen handled rebate qualification, coordinated with SCE, secured permits, completed the installation, ran system checks, and Eric personally conducted the follow-up inspection. Zack showed up as site foreman again, the second time Bryce has worked with him, and the crew kept the schedule on track. Pricing landed in a competitive range and the level of service stayed consistently high. The detail that stuck with him was how NexGen managed the paperwork and utility coordination end-to-end, so the technical upgrades arrived on time with minimal hassle.
Andrew Patti H. began his solar search by vetting six local companies and discovered NexGen Construction stood out — their website clearly explained options and trade-offs, and an owner-produced video made the technical choices easy to follow. He invited Eric, the owner, to his house; Eric walked him through the different panel options NexGen installs, compared pros and cons side-by-side, and answered every question on the spot — something the other bidders couldn’t do without follow-up. Convinced during that visit, he committed to NexGen then and there. When installation day arrived, Zach and his crew showed up on time and worked professionally. Zach told him he treats every home like his own, and the workmanship proved it: the panels sit perfectly level with no gaps, all wiring was run through the attic so there are no pipes across the roof, and the upgraded electrical panel looks clean and finished. While opening the wall for the new panel, the crew discovered previous work had damaged a structural support and corrected it so the job was done properly. Neighbors have stopped by to ask about the installation because the neat, seamless appearance draws attention — that visible, no
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Performance by Work Type
How We Got To Trust Score 94
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
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Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
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What You Can Expect
Bryce L. first had NexGen and Eric install solar on his ranch-style home about six years ago. When he decided this year to add more panels and a battery backup, Eric patiently walked him through a complete cost–benefit analysis, laying out the trade-offs so he could make an informed choice. Once the contract was signed, the project unfolded smoothly: NexGen handled rebate qualification, coordinated with SCE, secured permits, completed the installation, ran system checks, and Eric personally conducted the follow-up inspection. Zack showed up as site foreman again, the second time Bryce has worked with him, and the crew kept the schedule on track. Pricing landed in a competitive range and the level of service stayed consistently high. The detail that stuck with him was how NexGen managed the paperwork and utility coordination end-to-end, so the technical upgrades arrived on time with minimal hassle.
Eliz E. had a solar system installed five years ago, and what stuck with her wasn’t just the equipment — it was the company’s follow-through. When a couple of issues popped up years later that ultimately proved unrelated to the panels, Eric still showed up and helped track down the cause. From the first meeting through years of support, the team remained responsive and steady, which gave her real confidence in the long-term investment. The detail that lingered for her: a technician returning well after installation to troubleshoot problems personally — that level of follow-up made the difference.
B. M. had a new roof and a complete solar system put on their home about two years ago, and the standout fact is that everything has held up without a single problem. The crew left a neat, professional installation, and the roof and panels remain visually clean and fully operational the same way they were at handover. Eric, the owner, came across as approachable and punctual throughout the process, which made scheduling and communication easy. Because of that reliability and the owner's accessibility, B. M. has continued to refer neighbors and friends — the lasting performance plus an easy point of contact is the detail that sticks.