Next Door Home Upgrades reviews

Jock K. hired Next Door Solar to put panels on his home and found the first conversations with Johnny and Joshua refreshingly straightforward — they answered his questions without any pressure. After the company finished the panel layout, the install crew worked safely, quickly and efficiently to get the system in place. Two years later, he noticed a jump in his DWP bill in October 2023 and sent the statement to Joshua; Joshua quickly reviewed it, identified that the solar credits had run out, and explained why. Next Door Solar moved to add additional panels and completed the work before year-end. As an unexpected bonus, his location qualified for an extra 10% solar tax credit, bringing his 2023 credit to 40%. The crew had also stopped by the neighborhood before and offered a complimentary panel wash. The standout moment: a fast, clear diagnosis of the bill and a same-season expansion that let him capture the enhanced tax credit.

Brandon remembers Sam first showing up at his door more than a year before the work began, back when he was interested in solar but not yet ready to commit. He interviewed half a dozen contractors and chose Next Door because the team — Sam, Johnny, Mando and Josh — made the strongest impression and offered very fair pricing. They proved both motivated and pragmatic, advising on what upgrades were truly necessary and what could wait. The re-roof and solar install moved forward much faster than he expected, and all the permitting and paperwork were handled smoothly so inspections passed on the first try. What stuck with him most was how quickly the bureaucracy cleared: a completed roof and functioning solar system without the usual permit headaches.

Nick L. hired Next Door to work on his house and found the installation itself to be wholly excellent. What became most memorable was how the company handled the small hiccups: whenever something needed fixing, Johnny was immediately available and took care of it. That hands-on responsiveness didn’t stop after the job closed — more than a year later Johnny still helped him fill out an insurance form. The lasting image is a crew that delivers solid work and a single, reliable point of contact who stays involved long after the install.

Dale H. hired Johnny Rhee and his crew to install a roof-mounted, 18-panel solar array and ended up with more than just a tidy installation. The team completed the work efficiently and professionally, then kept an eye on system performance — proactively swapping out two underperforming panels without Dale needing to lift a finger. Nearly two years on, the array still delivers strong results: his electricity bills have flipped into a monthly credit even while running pool-cleaning equipment six hours a day. He appreciated the responsiveness and product quality, and he also called for wider access to residential solar through discounts, subsidies, and fair reimbursement for low- and middle-income homeowners. The detail that sticks: a company that monitors your system and fixes problems before you have to report them.

Michael T. hired Next Door for a small rooftop upgrade — just a few extra panels on an existing array — and ended up holding off on a battery after Johnny gave him practical, no-pressure advice. He appreciated getting straightforward guidance instead of a hard sell. He contrasted that with the work from his original installer: during the first install he could see daylight through holes in the garage roof until he showed the foreman, who then went back and patched them. When Next Door handled the follow-up work, they covered the rail mounting feet with heavy sealant, a detail that felt much more meticulous. After an installation completed in December he discovered water leaking into the Enphase connector box during a rain. He emailed and called the company handling that installation; they asked for photos and video, which he supplied, but they didn’t follow up. Enphase likewise didn’t take action. He later learned that running the conduit into the top of the box — the easy shortcut — invites leaks; the conduit should come in from the side. The experience left him more confident that good installers still exist: Johnny and his crew were the highlight — attentive, helpful, and—

Paul S. shopped multiple solar quotes and settled on Next door for a residential rooftop system. He discovered they accurately sized the system and offered a very competitive price. The admin team managed all the planning while the installers worked quickly and efficiently; they finished the full installation in one day and left the property clean. He walked away pleased by the clear communication and the speed — the one-day install and tidy cleanup are what stuck with him.

Triona M. compared three similar quotes for a residential solar setup and went with Next Door Home Upgrades for a suburban, 20-panel system. She feared the common horror stories about long Tesla installation waits and poor support, but Johnny at NDHU walked her through a different experience: steady communication, clear expectations, and a locally managed install that used the Tesla gear she wanted. He sized the array for 20 panels and two Tesla PW3 batteries, with extra capacity left if her needs grow. The team moved fast — she opened the process on 8/19/25, installers were on the roof 9/11/25, and the city approved the job on 9/15/25, with final SCE permission still pending. The standout detail was getting Tesla equipment plus top-tier, local customer service and a timeline that wrapped in under two months (closer to one), leaving her with a properly sized system and two PW3 batteries ready to scale.

Nina M. was looking for a compact solar solution for an ADU and compared four companies. She found Johnny at Next Door Home offered the best estimate—and he was the only installer willing to size the ADU to four panels instead of forcing a five-panel minimum. Convinced by that fit, she also purchased eight panels for the main house, ending up with a 12-panel system. Communication stayed clear throughout permits, installation and inspection; the crew worked quickly and cleanly, the workmanship met her expectations, and the city inspection passed. From pulling permits to final sign-off took two weeks. The most memorable parts were that they could design a true four-panel ADU system and finish the entire job fast and tidy.

Bob C. was exploring rooftop solar for his Burbank home and met with Josh for an initial consultation. He found Josh exceptionally informative and pressure-free—walking him through the process, realistic expectations, and the incentives and programs available. After taking about two months to compare options and meeting with two other companies, he still felt most comfortable moving forward with Josh. Once signed, Josh navigated the Burbank permitting maze for them, keeping communication clear and consistent. The installation went smoothly: the crew arrived on time, left the site tidy, and completed the work to the homeowner’s satisfaction. Josh then took care of the inspection and the Permission To Operate paperwork, so the system was activated without hassle. They are now up and running and very happy with the outcome; what stood out most was Josh’s hands-on management of every municipal and inspection hurdle, which turned a potentially stressful process into an effortless one.