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Next Phase Electric reviews
• updated MAR 3, 2026Loading map...
The Verdict
Next Phase Electric will finish what other installers abandoned. We found 27 customers whose systems were stuck in limbo after their original contractors went bankrupt, and Next Phase stepped in to complete the work, chase down permits, and hound utilities for months until their panels went live. One homeowner waited two years from the original contract signing, with the physical install mostly done but nothing up to code, and Next Phase closed every open loop. Their workmanship scores 4.9 out of 5, and installation crews leave worksites clean and complete jobs fast, often under two weeks from planning to final hookup. Where they fall short is post-install support for minor issues. Three reviewers mentioned zero response after multiple emails and calls when inverters malfunctioned, forcing them to troubleshoot on their own. (If you accidentally install panels on the wrong roof, though, they will personally apologize and fix it for free.)
If you need an installer who will actually show up after the sale, you might get frustrated. But if you're inheriting a half-finished project or want a team that won't disappear mid-job, Next Phase is a solid bet.
3 Stories That Stood Out
Adam found himself stuck when Infinity Energy, his original installer, went bankrupt after installing most of a residential solar system. He discovered the hardware was largely in place but the job stalled because remaining fixes were needed to meet city code and a pile of permit and utility paperwork hadn’t been finished. Next Phase stepped in, completed the outstanding work, and relentlessly pursued Southern California Edison for months. That persistence turned a stalled project into a finished installation — nearly two years after the initial contract was signed. The memorable detail: Next Phase didn’t just finish the physical work; they took on the bureaucracy and utility follow-up until permission to operate was finally granted.
Matt C hired the company to install solar on his home; the physical installation went smoothly. A couple of years later an inverter failed. He sent three emails and made two phone calls but got no help from the company. Frustrated, he researched the problem, diagnosed the fault, and ended up repairing the inverter himself — the post‑installation support never materialized, so he carried the fix alone.
David discovered installers on his roof after the company confused his address with a neighbor’s similar number on the same street. The crew began work before someone realized they were at the wrong house. The owner personally called, drove over, apologized in person and arranged to correct the mistake. Rather than deny or deflect, the company owned up and fixed the problem, and that direct, hands-on response — the owner showing up to make things right — left him willing to hire them if he ever needed solar work.
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Performance by Work Type
How We Got To Trust Score 84
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
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Serving customers for 6 years
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
After the company that started his install went out of business and left a partially finished system, Doug K. turned to Next Phase Electric to finish the job. He watched them rescue the stalled project, keeping him updated at every step and handling the details that had been left undone. Nearly two years later he ended up with a functioning solar system thanks to their follow-through and clear communication. If anything else comes up, he plans to call them first — the thing that stands out is how they revived a troubled install and stayed communicative until it worked.
Danzel had solar installed on his home in 2021 and ended up with an array sized so he no longer faces year‑end true-up bills. The installers walked him through how the system would perform, answered his questions, and completed a neat, straightforward installation. The thing that stands out most for him is the practical result: correctly sized panels that have eliminated true-ups since day one.
David chose Next Phase for a home solar installation three years ago and worked closely with Carlos Hernandez, who walked him and his household through every option and made sure they felt confident in the decision. He ended up very happy with the installation and the follow-through; three years on he still points to Carlos’s patient, clear guidance as the reason he recommends the company to everyone he knows.
Jaime Antonio Flores Alfaro has relied on Next Phase Electric for his home's solar since 2021 and has been very satisfied with how the system has performed. He appreciated that a technician, Ghaleb, came by to inspect the equipment, showing the company follows through with hands-on service. After several years of trouble-free operation and that on-site check, he recommends Next Phase Electric — the lasting reliability and personal follow-up are what stood out.
Alfredo Ramos had Next Phase install solar on his home a couple of years ago and hasn’t paid anything since. He ended up with a system that went live quickly—the crew moved fast to cut his ties with PG&E so he could stop paying the utility. The combination of solid workmanship and a rapid turnaround is what made the experience memorable: the fast install delivered immediate savings and a long stretch without payments. What sticks is how quickly the job got done and that he hasn’t had to pay a thing since activation.
David had Next Phase install solar on his home three years ago and ended up impressed by their follow-through. He discovered their responsiveness when they phoned to alert him that a panel had gone down, then came out themselves and replaced it very quickly. The system has eliminated his PGE bills, and he recommends the company to everyone. What stuck with him most was that Next Phase noticed and fixed the problem without him having to chase anyone — and three years in he hasn’t paid a cent to PGE.
Rene Sotelo has lived with solar panels on his home for four years and ended up completely free of PG&E charges — the most striking detail is that the local service remained excellent the whole time. He found the system delivered steady, PGE-free electricity for four years and left him very satisfied. The lasting impression is a reliable array plus a dependable local team when anything was needed.
Dana had Next Phase install a solar system three years ago and, ever since, she hasn’t paid PG&E a single cent. She had been saddled with a painful true‑up after working with Sunrun, but Next Phase stepped in, corrected the billing and system issues, and got her positioned so utility charges disappeared. She remains grateful—the standout detail is simple and concrete: three years later, no PG&E bills.
Janice had solar panels installed on her home in 2021 and hasn't paid a PGE bill since. She ended up with a neat, attractive installation that has run trouble-free from day one. She appreciated that a local company handled the project. The detail that sticks: years after the install she has had no electric bills and no service issues.
Long-term Satisfaction
Long-term satisfaction for Next Phase Electric holds steady at 4.9 ★. This is better than 84% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.