NuWatt Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
NuWatt Energy shows two very different faces. Installation crews do solid work, 112 reviews mention clean rooftop installations and quality equipment like Panasonic panels, and when hardware fails, the company replaces inverters within days of receiving parts from the manufacturer. But after you sign, communication collapses. We found a customer who emailed for six months trying to schedule the second half of an installation, the crew left a half-dug trench across his driveway, and NuWatt ghosted him when he asked about the $700 landscaping bill to finish their work. Another homeowner documented 11 weeks of radio silence about a dead panel, eventually filing a non-responsive installer claim with Panasonic to get a different company assigned. The permit mistakes are harder to forgive: one customer specified in writing (before signing) that permits needed to come from Warwick, not East Greenwich. NuWatt pulled them from the wrong town anyway, then went silent for weeks after the error surfaced. If following up is not your strong suit, you will spend a lot of time chasing this company.
If you value responsive project management and clear timelines, NuWatt is not your best choice. The installation work itself is competent, but the communication breakdowns and unfinished follow-through create risk that outweighs the upside.
Reviews That Shaped Our Verdict
More than a year after NuWatt Energy installed a rooftop solar system for G, the crew came back to replace a panel that a storm had damaged — the kind of follow-up that made the whole experience stand out. They were impressed that Maan and his team proved deeply knowledgeable and thorough during quoting and installation, and that NuWatt followed through on every commitment and continued to support the system long after handover. The crew handled the work with clear integrity and care, and the willingness to return months later to fix storm damage is the detail that stuck with them.
Simon signed a contract with NuWatt on July 8, 2022, for a Rhode Island rooftop solar install and quickly discovered a key mismatch: the friendly sales pitch implied NuWatt’s own crews would do the work, but the company subcontracted the field work in his area. He repeated one crucial instruction—because his house in East Greenwich pays taxes to Warwick, the permits had to be filed with Warwick—not East Greenwich. The sales rep acknowledged the note, but that instruction would later get lost. After a July 15 introduction from a project manager, communication stalled. Simon chased progress repeatedly through August and September, mostly getting vague updates about an REF grant and promises that something would happen soon. On October 12 he was told they were waiting for a permit approval and was asked to trigger his first payment; the payment left on October 17. Four hours after he asked about permit numbers on November 1, he was told the permits had finally been approved. Installation was scheduled, then postponed, and only took place on November 28. The installation crew’s workmanship earned his praise, but when he asked the electrician which town the permits had been pulled for
In July 2022 flooglebird53 signed a contract with NuWatt to put solar on their house after a promising Zoom kickoff. They discovered early on that NuWatt doesn’t do an on-site inspection before installation, so the project moved forward based on plans and permitting alone. Permits and utility approvals finally wrapped up by early November, and the project manager said he’d be in touch — then went quiet for weeks until a follow-up prompted a promise of a December install. A storm pushed the date back, and when the crew arrived later they found a trench would be needed across the driveway for the electrical line. Because it was December and the ground was said to be frozen, the job was paused, and communication steadily deteriorated from that point. Months of silence followed. Toward the end of March the homeowner emailed and was told the ground was still frozen and that a schedule would follow; six weeks later there was no reply. A May inquiry finally drew a fast answer that scheduling was difficult and they might be scheduled in “the next few weeks.” On June 22 the project manager set an install date of June 27 and warned that morning storms might stop work — yet the crew showed,
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How We Got To Trust Score 79
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
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Reviews were posted naturally over time.
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What You Can Expect
David Mankus had solar panels installed a few years ago and this spring needed a part replaced under warranty. He reached back to Nuwatt and encountered the same responsiveness that marked the original planning — the installation had gone in flawlessly — and a team that methodically troubleshot the fault and handled the warranty replacement without hassle. The crew came across as knowledgeable and professional throughout both the initial project and the follow-up, leaving him reassured that the company will support the system long-term; the smooth warranty service matched the quality of the original installation.
Clarke McGlade chose to put a 36-panel Panasonic system with microinverters on their home nearly three years ago and ended up with dramatically lower electric bills. Their Eversource statement now averages just $12.91 a month — essentially the charge for the special solar meter — a clear contrast with the higher costs they paid before going solar. NuWatt Energy handled the install and stayed engaged throughout: permit delays stretched the timeline a bit, but the crew kept Clarke informed at every step and jumped on a single microinverter issue in the first year, getting it fixed quickly. System performance has outperformed expectations, delivering steady savings and environmental benefits. Clarke recommends doing homework on both equipment and installer, and has been directing friends and neighbors to NuWatt based on the company’s responsiveness. The detail that lingers: after almost three years, the household’s electricity bill sits at just $12.91 a month.
Crazy Bull, a retired construction pro used to nitpicking every job, approached Nuwatt with a skeptical eye and ended up pleasantly surprised. He grilled the sales team with a barrage of technical questions and discovered they handled everything cleanly and directly, laying out the fine print before he ever signed. Once the permits cleared, crews were on-site within two weeks; the installers knew their trade, but Halil’s meticulous attention to detail stood out and gave him real confidence in the work. A brief delay popped up when the local inspector happened to be on vacation, but after that snag cleared the utility issued final approval and the system went live. Fast forward a year, and he’s accumulated enough energy credits to effectively erase his electric bill — the payoff that sealed the deal. What set this job apart for him was the combination of competent, organized sales and field teams and one installer’s precision, plus the concrete result of substantially reduced energy costs.