OHM Solar Solutions reviews

Jose went live with OHM's residential solar system about two years ago and has been consistently pleased with how things turned out. He points to the company's professionalism but singles out Connor's ongoing attention — Connor routinely checks in to make sure the panels and service continue to meet expectations. More than just an installation, the experience turned into an ongoing relationship where follow-up and care have lasted well beyond the initial hookup.

Jeremy found the payoff came into focus after a year on the roof: the year‑end true‑up delivered a level of satisfaction that made the investment feel real. He remembers Connor Richardson listening to his concerns from the first conversation and guiding him toward a system that fit his needs. A year later, he could point to that clear financial snapshot and feel grateful he picked Ohm Solar Solutions — what stuck with him most was the combination of attentive guidance up front and a tangible, satisfying result at the end of the first year.

Shawn P. trusted salesperson Jack Fischer to arrange a battery-and-panel setup and now, more than a year in, he’s still paying $299 for the system while also handing $600 to PG&E — and getting no meaningful help. He’s tried repeatedly to reach Jack, but calls go unanswered, and the problem remains unresolved. Technicians have shown up two to four times a year for ongoing issues; each visit ends with the techs seeming confused by his high bills and telling him to contact OHM Solar, but that leads nowhere. The experience left him feeling the company’s priority was closing the sale — once the contract was signed, communication and support dried up. What sticks most for him is that after over a year and multiple service calls he’s still on the hook for $299 plus $600 to PG&E and can’t get the salesperson to respond.

Sharon hired Ohm for a home solar installation and found the entire process remarkably smooth. She got quick answers to every question and clear explanations of each step, then watched a polite, conscientious crew install the panels and be in and out in about a half day. Ohm stayed in touch after the install, proactively handling follow-up questions so the system transition felt effortless. Two years later she had them add backup batteries and experienced the same strong communication and tidy execution for the upgrade. The detail that stuck with her was the ongoing attention—prompt responses and reliable follow-up that carried through from the initial install to the later battery add-on.

In Oroville, Eileen Ladendorf planned a ground-mounted solar setup — 28 panels and two Tesla backup batteries — but the project stalled when PG&E required a new transformer, a delay that stretched two to three months. Once the utility work finished, the OHM crew jumped into action: they dug support holes one morning, poured concrete and set the framing the next, began electrical work that same day, and wrapped up the installation the following day. The team showed up at 8 a.m., worked full days, and stayed courteous and professional throughout. About a week after the crew finished, PG&E emailed to confirm the system was completed and turned on. What stood out was the contrast between the long utility hold-up and the installers’ speed and efficiency—she ended up with a fully operational 28-panel system and two Tesla batteries after essentially a two-day hands-on install and prompt utility activation.

When Cole opened his door to another solar salesperson, he discovered OHM immediately stood apart from the rest. He watched their rep Teak work around the family’s busy schedule and walk through the whole solar process patiently, never pushing for a quick decision. During the install, Ethan and Zach kept him up to date at every step, and the crew treated the property with obvious care and respect. When Blake arrived for the inspection, he deliberately kept things quiet because there was a sleeping baby in the house—an attentive detail that summed up the team’s approach. More than the panels or paperwork, what lingered was how thoughtfully OHM handled the project, accommodating everyday family life while getting the job done.

Timothy began a solar project with OHM Solar and experienced smooth, well-managed work from start to finish. The most memorable part was the steady stream of updates from the office that kept him informed as the project moved through each step. His sales rep stayed helpful and professional throughout, and the install crew arrived prepared, worked professionally, and offered hands-on assistance during the installation. He walked away impressed by the reliable communication and the team's competence — the two details that made the whole process feel controlled and low-stress.

Colin shopped several solar providers and landed on OHM Solutions because their customer service and price stood out. He appreciated that the team walked him through the program and costs in plain terms and never pressured him. After signing the agreement, OHM handled the logistics — permits, scheduling and the install — and the only thing he needed to do was let the crew into the attic. He walked away impressed by how effortless the process was and by the clear, upfront communication that made the whole project nearly hands-off.

K Z had a residential solar system installed about two years ago. The first year performed well, but the second year produced a crippling true-up bill. After months of being passed around by the original sales agent, they finally got a technician who discovered a software update had accidentally disconnected the system from the grid for several months; it’s back online now, but the company offered no mitigation for the extra costs. In October their monitoring showed roughly 50% less production than the previous year, and the installer shrugged that everything appeared fine without explaining the drop. They left frustrated about continuing payments on a 25-year contract for panels that haven't delivered — the detail that sticks is that a software change took them offline for months with no compensation.