Origin Solar USA reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Origin Solar gets installations done fast and professionally, but communication breaks down hard when problems arise. We found 19 reviewers who described smooth, on-time projects with friendly crews and panels up and running in as little as 15 days from contract signing. One homeowner went from first call to passed inspection in 45 days, including city permits and PG&E approval. That speed is real, and the workmanship held up in our analysis with 16 positive mentions and only 2 complaints. The trouble shows up in the 5 reviews where things went wrong. One customer waited over a year for panels to activate while making loan payments on a dead system. Another reported six months of delays, missed appointments with zero notice, and damaged pool equipment that the company refused to fix. We couldn't find evidence that Origin chases down these outlier disasters with the same energy they bring to smooth installs. If you get a competent project manager, you'll likely join the majority who rave about quick timelines and vanishing electric bills. But if you draw the short straw, you may spend months leaving voicemails that never get returned.
If you're willing to bet on the odds, most customers get a fast, professional install with panels performing as promised. But if something goes sideways, don't expect the same responsiveness you got during the sales process.
Reviews That Shaped Our Verdict
Olga Garcia had solar panels installed at her home but waited more than a year for the system to start working. She called the company repeatedly and couldn't get anyone to answer, even while she had been making loan payments for 11 months. Left with an inoperable array and no meaningful response from the installer, the most striking detail is that she remained deep into repayment without a functioning system or a resolution.
Ashley hired the company for a residential solar install and ended up stuck in a six-month limbo. Promised one timeline after another, she found herself left in the dark — calls, texts, emails and voicemails went unanswered and the company never called proactively; she had to chase them for every update. After about five months she discovered the crew had never inspected her roof, which meant an unexpected roof replacement showed up in the middle of the project. Crews also damaged equipment and declined to repair it, and when she pushed back about the lengthy delays someone on the other end of the line cursed at her. The detail that will stick with a prospective buyer: months of waiting without a proper roof inspection turned into an unplanned roof replacement, and attempts to get clear answers were met with silence and profanity.
Brandon had been wary of solar after a bad experience with another installer, but when Origin reached out he decided to rethink the idea. Origin jumped into designing a system that would work on his small townhouse roof, returning revised plans within 48 hours as they adjusted property-line details to squeeze in as many panels as possible. Once the layout was set, Origin was on site within days to install the panels and a battery, then worked through inspector comments, secured the city inspection, and handled the PGE paperwork. Project managers stayed professional and communicative throughout, and the crews on site were friendly, hardworking, and professional. Origin also presented multiple payment options and explained how the tax credit would be handled without pushing any single choice. The whole job moved quickly—about 45 days from first phone call to passed inspection—and what lingered for him was Origin’s agility: fast redesigns, quick scheduling, and taking care of the inspections and utility paperwork so he could concentrate on the finished system.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 83
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 3 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
RiptGenez chose Origin Solar USA to add panels to his home and quickly discovered the payoff: the system has been outperforming expectations and he loves watching the smart meter spin backward as the savings pile up. He met with sales rep Ryan Lillard at the first consultation, and Ryan’s patience, knowledge, and transparency took the mystery out of the process. The installation crew arrived on time, treated the property with courtesy, did a phenomenal job fitting the system, and left the site clean. The company kept him informed at every stage, making the whole project smoother than he expected. He ended up with a high-performing system, immediate cost savings, and the memorable sight of the meter running in reverse.
Brandon had been wary of solar after a bad experience with another installer, but when Origin reached out he decided to rethink the idea. Origin jumped into designing a system that would work on his small townhouse roof, returning revised plans within 48 hours as they adjusted property-line details to squeeze in as many panels as possible. Once the layout was set, Origin was on site within days to install the panels and a battery, then worked through inspector comments, secured the city inspection, and handled the PGE paperwork. Project managers stayed professional and communicative throughout, and the crews on site were friendly, hardworking, and professional. Origin also presented multiple payment options and explained how the tax credit would be handled without pushing any single choice. The whole job moved quickly—about 45 days from first phone call to passed inspection—and what lingered for him was Origin’s agility: fast redesigns, quick scheduling, and taking care of the inspections and utility paperwork so he could concentrate on the finished system.
Adam King recently completed a residential solar installation with Origin. He found the pricing straightforward and ended up with a competitively priced system. Origin not only arranged financing and performed the on‑roof installation, but also coordinated directly with PGE and handled every permit, so he didn’t have to wrestle with paperwork or utility red tape. What stood out for him was the all‑in‑one process: clear cost up front plus Origin taking care of the finance, permitting and utility coordination.