83
Trust
Score
WattBot

Origin Solar USA reviews

NATIONAL
Origin Solar USA
35 Reviews • 1 Location 4,655 Data Points Processed

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The Verdict

Origin Solar gets installations done fast and professionally, but communication breaks down hard when problems arise. We found 19 reviewers who described smooth, on-time projects with friendly crews and panels up and running in as little as 15 days from contract signing. One homeowner went from first call to passed inspection in 45 days, including city permits and PG&E approval. That speed is real, and the workmanship held up in our analysis with 16 positive mentions and only 2 complaints. The trouble shows up in the 5 reviews where things went wrong. One customer waited over a year for panels to activate while making loan payments on a dead system. Another reported six months of delays, missed appointments with zero notice, and damaged pool equipment that the company refused to fix. We couldn't find evidence that Origin chases down these outlier disasters with the same energy they bring to smooth installs. If you get a competent project manager, you'll likely join the majority who rave about quick timelines and vanishing electric bills. But if you draw the short straw, you may spend months leaving voicemails that never get returned.

If you're willing to bet on the odds, most customers get a fast, professional install with panels performing as promised. But if something goes sideways, don't expect the same responsiveness you got during the sales process.

3 Stories That Stood Out

1. Brandon Cieniewicz
Google | Sep 16, 2025 |

Brandon had been wary of solar after a bad experience with another installer, but when Origin reached out he decided to rethink the idea. Origin jumped into designing a system that would work on his small townhouse roof, returning revised plans within 48 hours as they adjusted property-line details to squeeze in as many panels as possible. Once the layout was set, Origin was on site within days to install the panels and a battery, then worked through inspector comments, secured the city inspection, and handled the PGE paperwork. Project managers stayed professional and communicative throughout, and the crews on site were friendly, hardworking, and professional. Origin also presented multiple payment options and explained how the tax credit would be handled without pushing any single choice. The whole job moved quickly—about 45 days from first phone call to passed inspection—and what lingered for him was Origin’s agility: fast redesigns, quick scheduling, and taking care of the inspections and utility paperwork so he could concentrate on the finished system.

2. Ashley Rush
Google | Sep 10, 2024 |

Ashley hired the company for a residential solar install and ended up stuck in a six-month limbo. Promised one timeline after another, she found herself left in the dark — calls, texts, emails and voicemails went unanswered and the company never called proactively; she had to chase them for every update. After about five months she discovered the crew had never inspected her roof, which meant an unexpected roof replacement showed up in the middle of the project. Crews also damaged equipment and declined to repair it, and when she pushed back about the lengthy delays someone on the other end of the line cursed at her. The detail that will stick with a prospective buyer: months of waiting without a proper roof inspection turned into an unplanned roof replacement, and attempts to get clear answers were met with silence and profanity.

3. Olga Garcia
Google | May 8, 2024 |

Olga Garcia had solar panels installed at her home but waited more than a year for the system to start working. She called the company repeatedly and couldn't get anyone to answer, even while she had been making loan payments for 11 months. Left with an inoperable array and no meaningful response from the installer, the most striking detail is that she remained deep into repayment without a functioning system or a resolution.

Platforms Monitored

Google
35 Reviews · 1 Location
4.1/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.1/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 83

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 3 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. RiptGenez Genez
Google | Oct 8, 2025 |

RiptGenez chose Origin Solar USA to add panels to his home and quickly discovered the payoff: the system has been outperforming expectations and he loves watching the smart meter spin backward as the savings pile up. He met with sales rep Ryan Lillard at the first consultation, and Ryan’s patience, knowledge, and transparency took the mystery out of the process. The installation crew arrived on time, treated the property with courtesy, did a phenomenal job fitting the system, and left the site clean. The company kept him informed at every stage, making the whole project smoother than he expected. He ended up with a high-performing system, immediate cost savings, and the memorable sight of the meter running in reverse.

2. Brandon Cieniewicz
Google | Sep 16, 2025 |

Brandon had been wary of solar after a bad experience with another installer, but when Origin reached out he decided to rethink the idea. Origin jumped into designing a system that would work on his small townhouse roof, returning revised plans within 48 hours as they adjusted property-line details to squeeze in as many panels as possible. Once the layout was set, Origin was on site within days to install the panels and a battery, then worked through inspector comments, secured the city inspection, and handled the PGE paperwork. Project managers stayed professional and communicative throughout, and the crews on site were friendly, hardworking, and professional. Origin also presented multiple payment options and explained how the tax credit would be handled without pushing any single choice. The whole job moved quickly—about 45 days from first phone call to passed inspection—and what lingered for him was Origin’s agility: fast redesigns, quick scheduling, and taking care of the inspections and utility paperwork so he could concentrate on the finished system.

3. Ashley Rush
Google | Sep 10, 2024 |

Ashley hired the company for a residential solar install and ended up stuck in a six-month limbo. Promised one timeline after another, she found herself left in the dark — calls, texts, emails and voicemails went unanswered and the company never called proactively; she had to chase them for every update. After about five months she discovered the crew had never inspected her roof, which meant an unexpected roof replacement showed up in the middle of the project. Crews also damaged equipment and declined to repair it, and when she pushed back about the lengthy delays someone on the other end of the line cursed at her. The detail that will stick with a prospective buyer: months of waiting without a proper roof inspection turned into an unplanned roof replacement, and attempts to get clear answers were met with silence and profanity.

02

1. Adam King
Google | Jul 14, 2025 |

Adam King recently completed a residential solar installation with Origin. He found the pricing straightforward and ended up with a competitively priced system. Origin not only arranged financing and performed the on‑roof installation, but also coordinated directly with PGE and handled every permit, so he didn’t have to wrestle with paperwork or utility red tape. What stood out for him was the all‑in‑one process: clear cost up front plus Origin taking care of the finance, permitting and utility coordination.

2. Shaurya Thakur
Google | Jan 1, 2025 |

Shaurya chose Origin Solar USA for a home solar installation and found their approach refreshingly transparent — they walked him through the entire process without surprises. He appreciated how upfront they were about what to expect, which made the project feel managed rather than stressful. The panels delivered on both price and real-world performance, and he ended up satisfied enough to recommend them to others. What stuck with him most was that clear, honest communication paired with affordable, well-performing equipment.

3. Kanav Garg
Google | Dec 29, 2024 |

Kanav arranged a solar installation for his home and found the whole process moved quickly and without surprises. A crew finished the physical install in two days, and Brayden stayed afterward to walk him through how the system operates, answering questions until he felt confident. He walked away with a fully operational system and a clear understanding of how to use it — the patient, hands-on walkthrough from Brayden was the detail that made the experience stand out.

03

1. Jeffrey Bowles
Google | Sep 6, 2024 |

When Jeffrey turned to Origin Solar to put panels on his home's roof, he found the entire process easy and largely stress-free. Their staff answered every question he raised, and the installation crew moved quickly and with clear expertise. He ended up with a finished system and the kind of reassurance that comes from having your concerns addressed and the job completed efficiently, and he heartily endorsed Origin Solar’s work—especially the prompt, knowledgeable communication throughout the process.

2. Noemy Kerluke
Google | Aug 23, 2024 |

Noemy Kerluke hired Origin Solar USA for a home solar installation and found the whole process refreshingly smooth. She received a competitive quote, experienced flawless service from initial contact through completion, and watched an amiable, highly productive installation crew do the work. She ended up with panels operating at peak efficiency and awarded the company top marks for reliability and workmanship. What stuck with her most was the installers’ friendly professionalism paired with equipment performing exactly as promised.

3. Olga Garcia
Google | May 8, 2024 |

Olga Garcia had solar panels installed at her home but waited more than a year for the system to start working. She called the company repeatedly and couldn't get anyone to answer, even while she had been making loan payments for 11 months. Left with an inoperable array and no meaningful response from the installer, the most striking detail is that she remained deep into repayment without a functioning system or a resolution.

Long-term Satisfaction

Recent customers rate Origin Solar USA 4.8 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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