Pac Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Pac Solar nails the installation but stumbles on follow-through. We found 83 reviewers who praised the workmanship itself, and zero who complained about shoddy panel placement or electrical work. One homeowner coordinated a roof replacement, old panel removal, and new system install all at once, and owner Eric Miller kept every contractor on schedule without a single missed deadline. Another had Eric design a system using six years of utility data, something none of the big-name competitors bothered to pull. The problem surfaces after the panels are running. Seven reviewers described unanswered calls when a monitoring component failed or a warranty repair was needed. One woman tried for eight months to get Eric to finalize city permits he'd started, leaving her with panels the municipality considered illegal. Another waited months for a replacement part Enphase had already shipped, never hearing back despite repeated outreach. If the system works flawlessly, you'll love the experience. If something breaks, you may find yourself stuck.
If you want a beautifully engineered system and don't mind handling post-install hiccups yourself, Pac Solar delivers solid value. But if you need confidence that someone will pick up the phone two years later when a part dies, the warranty may not be worth the paper it's printed on.
Reviews That Shaped Our Verdict
Greg Y. had PAC Solar install a rooftop system on his home several years ago, and the crew coordinated the roofer, the utility, permits and inspections so the whole project unfolded smoothly. Eric kept him informed through every step and stayed available over the years to answer questions about system performance. Later, when he had to use a different company to add a battery, that job produced one problem after another and a contractor who couldn’t find the root cause and kept pushing costly, unnecessary equipment. Eric stepped in, sent an electrician, and the technician diagnosed and fixed the issue quickly. The detail that stuck with him: PAC Solar’s ongoing responsiveness—Eric arranging a real fix when another company only proposed expensive band‑aids—made the difference.
T D. arranged for Pac Solar to install panels while having roof work done and found the company communicative and pleasant during the information-gathering, contract signing, and installation stages. The install itself went smoothly and the system performed well. About a year or two later, a monitoring panel that reported the system’s status failed — it didn’t affect power production, but it stopped showing whether the system was working and how well. They reached out repeatedly to Eric under the 10-year warranty, calling roughly a dozen times before getting any response; it then took months for him to make an attempt to fix the monitor. He told them he would return to finish the job, but never came back and eventually stopped answering calls. The quality of the original installation wasn’t in question, but the company’s post-sale support and warranty follow-through broke down. One lingering detail to note: the reviewer observed that customers receive gift cards for submitting reviews.
Frederic started hunting for a trustworthy solar installer in the summer of 2015 and quickly ran into high-pressure sales pitches and fishy ROI promises from multiple companies. He endured a string of site visits where salespeople pushed elaborate payback numbers, argued over string inverters versus micro-inverters, and quoted micro-inverter systems at prices that felt unreasonable — so he paused the project. He picked the project back up after a neighbor recommended Pac Solar and he called Eric Miller. Eric came for a thorough site inspection, dug into component brands, system sizing, warranties and permitting, and returned days later with a detailed, transparent proposal explaining every choice, timeline, and cost. With an electrical engineering background, Frederic appreciated talking to someone who could actually answer technical questions rather than dodge them. Before signing, he ran the plan past a friend in the energy industry — another electrical engineer — who validated the micro-inverter and panel selections based on long-term performance. Convinced, he moved forward. Throughout the process Frederic found the workmanship, attention to detail, and communication to a
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 84
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Cecilia C. had PacSolar install solar panels on her home three years ago. When one panel recently failed, Enphase provided a replacement part and told her to have PacSolar install it. She phoned and emailed PacSolar to set up the repair but never received a call back or any follow-up to arrange service. She ended up holding a replacement component with no installer to put it on, and found it especially frustrating that the company that installed the system won't respond when repairs are needed.
When Aiten brought PacSolar in a few years ago, the thing that stuck with him was that Eric handled the whole project personally — assessing needs, designing the array and being on site for the install — so there were none of the handoffs or communication gaps common with larger firms. They ended up with a system that has given them zero issues since, and they plan to add more panels this year as they shift away from gas more than they expected. They found Eric knowledgeable and able to explain technical details in plain language, and he continues to be a go-to resource whenever questions come up. For this homeowner, the single, consistent point of contact throughout the process made the difference — and expanding the system now is their way of showing how comfortable they are with the work.
Greg Y. had PAC Solar install a rooftop system on his home several years ago, and the crew coordinated the roofer, the utility, permits and inspections so the whole project unfolded smoothly. Eric kept him informed through every step and stayed available over the years to answer questions about system performance. Later, when he had to use a different company to add a battery, that job produced one problem after another and a contractor who couldn’t find the root cause and kept pushing costly, unnecessary equipment. Eric stepped in, sent an electrician, and the technician diagnosed and fixed the issue quickly. The detail that stuck with him: PAC Solar’s ongoing responsiveness—Eric arranging a real fix when another company only proposed expensive band‑aids—made the difference.