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Pacific Allied Group is not worth the risk. We found a company with friendly salespeople upfront but a pattern of abandoning customers when problems surface. In one review, a homeowner reports paying both a $45,000 solar loan and their full electric bill two years running because panels were misplaced and underproducing, with the company refusing to fix the issue. Another customer filed a complaint with the state licensing board after Pacific Allied Group stopped responding mid-project, then signed off on completion with the lender without the homeowner's consent. We noticed 7 reviews describing unresponsive management, incomplete work, and billing disputes that dragged on for months. The 37 positive mentions of sales conduct tell you what happens before you sign. The 7 negative mentions of post-sale support tell you what happens after. If you want panels that work and a company that answers the phone when they don't, keep looking.
If you're evaluating Pacific Allied Group because a rep like Hilda or Jessica impressed you during the sales process, know that responsiveness often stops once the contract is signed. We found too many reports of unresolved underproduction, abandoned projects, and management that won't return calls. The risk isn't worth it.
Gabriela V. decided to go solar about two years ago and ended up with a $45,000 system on her home. She discovered the panels never produced even half of the energy the company promised, and instead of savings she wound up paying a large year‑end bill to Edison. The company reimbursed that first Edison bill, blamed the poor output on “misplaced” panels, and returned to reposition them. After they moved the array, her next Edison bill came back even higher. The installer then refused to take further responsibility, and she found their team unprofessional and disconnected. Now she’s left servicing a $45,000 solar bill while still paying normal electricity charges — a costly outcome and a warning about getting clear, enforceable performance guarantees up front.
Rocky Lowstetter hired the company for a solar installation and discovered the worst outcome: more than a year later the job remains unfinished, yet the company signed off with his loan provider without his consent, leaving him making payments on a system he never received. When crews quit the project, he escalated the matter and filed a claim with the Contractors State License Board. He tried to reach the owners directly, but they stopped returning his calls and emails, so the situation stalled. The lasting image from his experience is stark — an incomplete solar project, an unresolved license-board claim, and ongoing loan payments for equipment and work that were never delivered.
James S. hired the company to replace his roof and fascia and to install solar on his home. Early on he and the salesperson agreed to specific work, but he later discovered the contract writer had removed some of those agreed items from the paperwork. Because the changes went unnoticed until installation, what should have been a straightforward job turned into a fight over scope and promises. The fascia was supposed to be replaced with beveled corners; the crew left it plain, and the company refused to make it right. The project was completed nine months ago, and he is still pushing for the fascia to be repaired. Now the contractor is asking him to pay for the fixes up front and says it will reimburse him only after he signs a release of liability — a condition he doubts will actually lead to repayment. He called their customer service and workmanship poor and labeled the company dishonest; the detail that will stick with prospective buyers is this: nine months after completion they wanted an up-front payout plus a signed liability release before doing or reimbursing the repair.
Passed screening
Passed screening
Newer than most installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
Maria hired the company and found the crew friendly and professional. They walked her through every step, explained the details clearly, and completed the work quickly. Since the system went live she hasn't paid an electricity bill in over two years — before the switch she was paying more than $200 a month. She gave the experience a 10/10, and what will stick with her is that extended stretch without a power bill.
B Ruiz hesitated about investing in solar as a new homeowner trying to trim household costs. They met with Raymond and Angie, the owners of Pacific Allied Group, who patiently answered every question and made the idea feel practical rather than risky. Convinced it was a smart investment, they moved forward; the installation process ran smoothly with no issues from PAG, and the couple appreciated the company’s straightforward, trustworthy approach. Four years later they’re still seeing tangible savings from the system and now wish they had made the switch sooner.
Berenice and her husband were new homeowners weighing whether a solar system was worth the investment while trying to trim costs elsewhere. She hesitated at first, but after meeting Raymond and Angie, the owners of Pacific Allied Group, they walked through every question and felt reassured. Convinced that solar would be a smart financial move for their family, she moved forward. The installation and paperwork went smoothly with Pacific Allied Group and she encountered no problems during the process. Four years on, the panels continue to deliver measurable savings, and she still appreciates the owners’ trustworthiness — so much so that she wishes they’d made the switch sooner.
Leo Garcia hired Pacific Allied Group to put solar on his home and ran into permit snags that threatened to stall the whole project. Angie Aldama and her team stepped in, untangling the permitting problems and pushing the job forward so the installation could proceed. He watched their crew handle the electrical work, mounting, and finishing with clear skill and professionalism — the workmanship and technical know-how stood out throughout. The memorable part for him wasn’t just the clean install but that the company took responsibility for the paperwork roadblock and saw the project all the way through.
Leah hired the company to put solar on her home and found the whole crew exceptionally friendly, professional and accommodating. She noticed Isaac Alvarez as especially helpful and attentive during the process, and an Isaac on the install crew treated the home and family with the same courtesy and respect. The finished array looked beautiful and complemented the house’s aesthetic. Her clearest takeaway: the personal attentiveness from Isaac and a clean, attractive installation that fit the home.
Gabriela V. decided to go solar about two years ago and ended up with a $45,000 system on her home. She discovered the panels never produced even half of the energy the company promised, and instead of savings she wound up paying a large year‑end bill to Edison. The company reimbursed that first Edison bill, blamed the poor output on “misplaced” panels, and returned to reposition them. After they moved the array, her next Edison bill came back even higher. The installer then refused to take further responsibility, and she found their team unprofessional and disconnected. Now she’s left servicing a $45,000 solar bill while still paying normal electricity charges — a costly outcome and a warning about getting clear, enforceable performance guarantees up front.
Berenice chose a solar installer she trusted for her home and ended up with a system that has cut her electric bill to essentially zero. She watched the savings add up quickly and credits Angie for making the process straightforward and supportive. Because of the dramatic drop in costs and the helpful point of contact, she plans to steer friends and family to the same company — the concrete takeaway being a nearly eliminated power bill and a single person to call when questions come up.
Daniela panicked when last summer her electric bill jumped to $700 for a single month. After doing a lot of research she chose Pacific Allied Group to handle a solar installation for her home. The team treated her like family, handled the process smoothly, and even arranged a patio awning as part of the work. They kept in touch after the job, checking back and staying on top of customer needs. The detail that stuck with her was how the company went beyond just installing panels—adding the patio awning and maintaining follow-up made the whole experience feel personal and complete.
Rocky Lowstetter hired the company for a solar installation and discovered the worst outcome: more than a year later the job remains unfinished, yet the company signed off with his loan provider without his consent, leaving him making payments on a system he never received. When crews quit the project, he escalated the matter and filed a claim with the Contractors State License Board. He tried to reach the owners directly, but they stopped returning his calls and emails, so the situation stalled. The lasting image from his experience is stark — an incomplete solar project, an unresolved license-board claim, and ongoing loan payments for equipment and work that were never delivered.
Long-term satisfaction for Pacific Allied Group drops to 3.4 ★ compared to early reviews. This decline is worse than 73% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.