Pacific Allied Group reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Pacific Allied Group is not worth the risk. We found a company with friendly salespeople upfront but a pattern of abandoning customers when problems surface. In one review, a homeowner reports paying both a $45,000 solar loan and their full electric bill two years running because panels were misplaced and underproducing, with the company refusing to fix the issue. Another customer filed a complaint with the state licensing board after Pacific Allied Group stopped responding mid-project, then signed off on completion with the lender without the homeowner's consent. We noticed 7 reviews describing unresponsive management, incomplete work, and billing disputes that dragged on for months. The 37 positive mentions of sales conduct tell you what happens before you sign. The 7 negative mentions of post-sale support tell you what happens after. If you want panels that work and a company that answers the phone when they don't, keep looking.
If you're evaluating Pacific Allied Group because a rep like Hilda or Jessica impressed you during the sales process, know that responsiveness often stops once the contract is signed. We found too many reports of unresolved underproduction, abandoned projects, and management that won't return calls. The risk isn't worth it.
Reviews That Shaped Our Verdict
Rocky Lowstetter hired the company for a solar installation and discovered the worst outcome: more than a year later the job remains unfinished, yet the company signed off with his loan provider without his consent, leaving him making payments on a system he never received. When crews quit the project, he escalated the matter and filed a claim with the Contractors State License Board. He tried to reach the owners directly, but they stopped returning his calls and emails, so the situation stalled. The lasting image from his experience is stark — an incomplete solar project, an unresolved license-board claim, and ongoing loan payments for equipment and work that were never delivered.
Gabriela V. decided to go solar about two years ago and ended up with a $45,000 system on her home. She discovered the panels never produced even half of the energy the company promised, and instead of savings she wound up paying a large year‑end bill to Edison. The company reimbursed that first Edison bill, blamed the poor output on “misplaced” panels, and returned to reposition them. After they moved the array, her next Edison bill came back even higher. The installer then refused to take further responsibility, and she found their team unprofessional and disconnected. Now she’s left servicing a $45,000 solar bill while still paying normal electricity charges — a costly outcome and a warning about getting clear, enforceable performance guarantees up front.
James S. hired the company to replace his roof and fascia and to install solar on his home. Early on he and the salesperson agreed to specific work, but he later discovered the contract writer had removed some of those agreed items from the paperwork. Because the changes went unnoticed until installation, what should have been a straightforward job turned into a fight over scope and promises. The fascia was supposed to be replaced with beveled corners; the crew left it plain, and the company refused to make it right. The project was completed nine months ago, and he is still pushing for the fascia to be repaired. Now the contractor is asking him to pay for the fixes up front and says it will reimburse him only after he signs a release of liability — a condition he doubts will actually lead to repayment. He called their customer service and workmanship poor and labeled the company dishonest; the detail that will stick with prospective buyers is this: nine months after completion they wanted an up-front payout plus a signed liability release before doing or reimbursing the repair.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 69
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 4 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Maria hired the company and found the crew friendly and professional. They walked her through every step, explained the details clearly, and completed the work quickly. Since the system went live she hasn't paid an electricity bill in over two years — before the switch she was paying more than $200 a month. She gave the experience a 10/10, and what will stick with her is that extended stretch without a power bill.
Gabriela V. decided to go solar about two years ago and ended up with a $45,000 system on her home. She discovered the panels never produced even half of the energy the company promised, and instead of savings she wound up paying a large year‑end bill to Edison. The company reimbursed that first Edison bill, blamed the poor output on “misplaced” panels, and returned to reposition them. After they moved the array, her next Edison bill came back even higher. The installer then refused to take further responsibility, and she found their team unprofessional and disconnected. Now she’s left servicing a $45,000 solar bill while still paying normal electricity charges — a costly outcome and a warning about getting clear, enforceable performance guarantees up front.
B Ruiz hesitated about investing in solar as a new homeowner trying to trim household costs. They met with Raymond and Angie, the owners of Pacific Allied Group, who patiently answered every question and made the idea feel practical rather than risky. Convinced it was a smart investment, they moved forward; the installation process ran smoothly with no issues from PAG, and the couple appreciated the company’s straightforward, trustworthy approach. Four years later they’re still seeing tangible savings from the system and now wish they had made the switch sooner.