Pacific Energy Network reviews
• last updated FEB 26, 2026Loading map...
The Verdict
We found a company that left customers trapped in loans for non-working solar systems. One homeowner paid both a solar loan and a utility bill for 11 months while their panels sat idle. Another was forced to haul laundry to a laundromat because an overloaded electrical panel killed power to their washer and dryer (the installer never upgraded the main panel despite adding all those new panels to the roof). We documented 36 reviews describing abandoned projects, with customers waiting 6 to 12 months for systems that never turned on. Post-sale support scored 1.9 out of 5, anchored by 51 complaints about unanswered calls and missed appointments. Workmanship complaints outnumbered praise by more than two to one, with electricians later diagnosing faulty panel installations and fire hazards. The company operated under multiple names (Pacific Energy Network, Modern Pro Solutions, Leatherneck Energy), which reviewers cite as they warn others about the same sales reps launching new ventures. If you enjoy paying two energy bills at once while your freezer defrosts, this is your installer.
If you're weighing Pacific Energy Network or any of its rebranded forms, walk away. The pattern is clear: smooth sales pitch, then months of silence while you pay for panels that don't work. Explore installers with proven follow-through instead.
Reviews That Shaped Our Verdict
Elisa had MPS install a residential solar array in October 2021 and discovered the system never produced electricity, so she saw no net‑metering credits from SDG&E. For eleven months she kept making her solar payments while also paying full SDG&E bills. Calls to the installer went unanswered, and outreach to the owner produced no repair or resolution. The result: eleven months of loan and utility payments for a nonfunctioning system with no support from the company.
Chaz E. booked a residential solar install in November 2021 and watched the system finally clear the city inspection in May 2022 — he hoped they'd flip the switch by June. He found the field crews reassuring: the solar techs showed up with good attitudes and worked hard, and Kevin, his sales rep, left a positive impression. The problem emerged after signing: he ran into a near-total breakdown in administrative communication. He had to be the one to call, encountered automated messages that dumped him to voicemail, and only sometimes received follow-up texts that felt informal and reactive. That hands-off customer service led to hurried appointments with little notice, failed or missed city inspections, and a lot of unanswered questions about next steps; he ended up calling after an inspection just to find out the plan. Site visits felt rushed — trucks were unmarked and crews had no uniforms — which added to the sense that something in the process was missing. He understands these may be growing pains as the company scales, but the thing that stuck with him was having to chase the company after inspections while activation remained uncertain.
Luis Garcia had Modern Pro Solutions (formerly Pacific Energy Network) install solar panels on his home, and shortly afterward he discovered a string of electrical problems: interior lights blinking and dimming, and the pool pump repeatedly cutting out. A pool technician traced the failure to an overheated breaker and Luis paid out of pocket to have that breaker replaced. The lighting issues persisted, and a licensed electrician later found the deeper problem — the original main panel from 1986 had not been upgraded when the additional solar was tied in, so it couldn’t handle the extra input. He concluded the aging main panel was overloaded and couldn’t take the added load from the new array. Luis alerted the solar company and was told they would perform a MPU (Main Panel Upgrade). On the first scheduled day, no one from the company arrived and Southern California Edison personnel left because they couldn’t wait; a second MPU appointment was later scheduled and then canceled for unknown reasons, and no new date has been set. Meanwhile Luis kept losing power to a portion of the house and ultimately to major appliances — the freezer, washer, dryer and garage door openers — which cost
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 37
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 8 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Jesus signed a contract with Kevin Manning for a rooftop solar installation, expecting the system to be installed and operational. He discovered Manning offered little help during the process, and learned Manning now does business as Leatherneck Energy. Months dragged on: as of November 2023 he still had no installed system but has been making payments on a solar loan while continuing to receive Edison bills. He hopes others avoid the same outcome — paying for financing without any working solar after more than a year.
Sheri hired the company for a residential solar install and has been waiting nearly a year for them to flip the switch. She ended up with panels put in — and later removed — but no active system to show for it. She felt misled throughout the process, called their actions criminal, and warned that they don’t deserve customers’ hard-earned money. The clearest takeaway for a prospective buyer: months can pass without a working system, even after panels have been installed.
Semik A. hired the company to install a residential solar system in August 2022 and quickly discovered the ordeal would be far from turnkey. As a licensed electrical contractor, he had to intervene after the crew failed city inspection three times — he stepped in and helped the project pass on the fourth attempt. Even after inspections cleared, the system underdelivered because of engineering miscalculations, leaving him stuck paying both LADWP and the financier. He encountered persistent unresponsiveness: calls went unanswered, managers and supervisors never picked up, office staff came off as rude, and the team largely vanished once payment cleared. He also found some salespeople misrepresenting themselves as being from the water and power utility and alleges his property suffered damage during the work. An employee told him the company hid information from the owner, Bobby, who Semik felt was not taking responsibility. He reached out through Instagram with no reply and is preparing a claim with the Contractors State License Board. The detail that lingers: an experienced electrician had to rescue the inspections, yet still ended up with a mismatched system and two bills to pay.