80
Trust
Score
WattBot

Pacific Pro Solar Group reviews

CALIFORNIA / RIVERSIDE
Pacific Pro Solar Group
54 Reviews • 1 Location 7,182 Data Points Processed

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The Verdict

Pacific Pro Solar Group won't chase you down with high-pressure sales tactics, and they won't ghost you after the install either—at least not most of the time. We analyzed dozens of reviews and found a team that treats solar like straightforward electrical work, not a commission-driven upsell. One homeowner searching for an electrician to wire up a DIY system wound up hiring them for the full job after a relaxed conversation with owner Bill convinced him it was worth it. Another had a 10-year-old inverter fail and got a replacement installed within days. Workmanship scored perfectly: we couldn't find a single negative comment about installation quality, and 36 reviewers went out of their way to praise it. Communication held up during the project—18 reviewers said Bill and installer Oscar met every commitment and timeline. The weakness appears post-install. Five reviewers reported unanswered calls or emails after problems surfaced, including one who waited two months for a callback on a dead system. If you want a fair quote, clean installation, and someone who'll explain your utility bill line by line instead of pitching you a lease, this is a solid pick. Just get any warranty terms in writing.

If you're fine troubleshooting minor issues yourself or you have an electrician on speed dial, Pacific Pro Solar delivers quality work at a fair price. If you expect white-glove follow-up support years down the road, their track record suggests you may be on your own.

3 Stories That Stood Out

1. James P.
Yelp | Nov 17, 2016 |

James moved from a modest primary home with solar to a new, twice-as-big house and knew he wanted panels again — but the larger roof meant roughly double the system size and a much bigger price tag. He explored building a DIY system after getting sticker shock, lined up panels, and then hit a wall: every electrician he contacted refused to make the final service-panel connection for a DIY install. A post in his wife’s local Facebook mom group led to a quick introduction to Bill at Pacific Pro Solar, and within a couple of days they were deep in conversation about options. Bill gladly offered help at any level — from a tiny bit of work to a full turnkey job — and after comparing possibilities the decision landed on a full-service installation. From that first dialogue Bill stayed calm and professional and managed the project end-to-end: design, financing, installation and interconnection all proceeded without drama. Two installation crew members handled most of the physical work; they stayed polite and efficient, bounced back immediately after one rain day, and kept the schedule moving. The striking outcome: the new system is about twice the size of his previous array, but he paid—c

2. Shawn T.
Yelp | Nov 3, 2016 |

Shawn went into the process skeptical — an accountant who'd met five other solar companies and lived in a busy household of six with two refrigerators and lots of electronics. He discovered Pacific Pro Solar's difference when he met Bill, an electrician who calmly fielded every question, walked him through the SDG&E bill line by line, and laid out exactly how the savings would add up. Before solar the family typically saw $700–$800 summer bills and $300–$400 in winter; three months ago Shawn still had a $458 summer bill, but after installation the numbers tumbled — $132 after 20 days of production, then a striking $9.37 this month. The crew installed all 22 panels in a single day, polite and fast, and the result was immediate enough that he stopped nagging the kids to shut off lights and electronics. If pressed for a summary, he would hand you Bill’s number and point to that $9 bill as proof this choice paid off.

3. Greg C.
Yelp | Jan 14, 2023 |

Greg C. hired Bill to install a 20-panel solar array on his home about a year ago, signing the contract in June and receiving the equipment in his garage in July — yet the crew didn’t get around to installing anything until November. Roughly a year later the system stopped producing on November 4; Bill answered a single call and a breaker flip didn’t fix the problem, then went quiet. For the past two months Greg has left multiple calls and emails that went unanswered, leaving him with a nonworking system after spending more than $20,000. The most memorable part of the experience isn’t the delay before installation but the lack of post-install support: long lead time to install and a contractor who became unreachable when the panels failed.

Platforms Monitored

SolarReviews
27 Reviews · 1 Location
4.6/5
Yelp
17 Reviews · 1 Location
4.3/5
EnergySage
10 Reviews · 2 Locations
3.4/5
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.7/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.2/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 80

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 15 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Thomas M.
Yelp | Dec 8, 2020 |

Thomas M. had been running a solar system for about 10½ years when the inverter started failing. He bought a replacement during a Black Friday special and, after Pacific Pro Solar was recommended, called Bill at the company. Bill moved quickly and arranged for Oscar to come out within a few days to install the new unit. He walked away with the inverter replaced, a fair price, and friendly, hands-on service — the speed of scheduling and the technician’s prompt arrival were the detail that stuck with him.

2. dpartello001
EnergySage | Mar 28, 2019 |

dpartello001 chose ProSolar for a residential solar project and found the whole process surprisingly smooth. From the first meeting, Bill walked through options, matched a system to their actual needs instead of upselling, and left them confident in both the design and the crew’s experience. Communication stayed clear and fast throughout — questions were answered promptly during installation and afterward. The price ran a bit higher than some competitors, but the panels and workmanship felt noticeably better, so the extra cost made sense. A little over a year later the array is performing well, and Bill has remained responsive whenever a question popped up. What stuck with them was that ProSolar didn’t disappear once the panels were on the roof: the higher-quality equipment and ongoing responsiveness proved worth the premium.

3. Thompson
SolarReviews | Apr 2, 2020 |

Thompson spent months comparing more than ten solar providers before settling on Pacific Pro Solar. He discovered that Bill Nuttall offered clear, consistent guidance when most competitors gave conflicting information, and that clarity made the decision easy. He appreciated Bill’s deep product knowledge and watched the installation crew deliver neat, professional workmanship. After a long search, he concluded he’d found a trustworthy team and urged others not to waste time shopping around—the hard part had already been done for them. He thanked Bill for a straightforward process and a well-executed install.

02

1. Dodd Harris
SolarReviews | Jul 1, 2020 |

Dodd lives in a landmarked 1939 mini estate and wanted solar that wouldn’t spoil the house’s historic look. He hired Bill and his team to create an almost invisible layout; they accepted some efficiency losses so panels would be hidden from view, and Bill delivered that aesthetic solution. Bill also took care of the LADWP paperwork, pulled permits, handled rebate paperwork, and set up the web app so Dodd can monitor production. After the initial install Bill returned to add six more panels, bringing the system to 45 panels in total. Dodd shopped around and received quotes of $60–95K but ended up getting the job done for under $35K by buying the equipment himself with financing and hiring an installer rather than leasing. He strongly warns against leasing—calling out slick sales crews in branded trucks and advising buyers to avoid paying for office staff through lease fees—and recommends buying equipment with a loan or low‑interest card instead. He has recommended Bill to other homeowners and offered his number for anyone who wants a longer firsthand account. The detail that sticks: a nearly invisible solar array on a protected 1939 home, fully permitted and web‑monitored, 45 panels

2. Tom M.
Yelp | Mar 16, 2020 |

After comparing a number of solar providers on EnergySage, Tom M. picked Pacific Pro Solar for a residential install and stuck with it because the process unfolded exactly as promised. He found company president Bill Nuttall to be straightforward, honest, and helpful while shaping the proposal, and every commitment in the contract — from the agreed installation date to the required inspections — was honored. On install day, an installer named Oscar stood out: he arrived on time, worked efficiently, explained what he was doing, and kept the homeowner updated at every stage. Having managed many contractors over the years, he judged Bill and Pacific Pro Solar among the most reliable teams they’ve hired; the detail that lingered was simple but rare — the timeline and communication the company promised were the timeline and communication they delivered.

3. tcmcdonough51
EnergySage | Mar 16, 2020 |

After comparing several solar providers on the EnergySage website, tcmcdonough51 chose Pacific Pro Solar to install a home system. They found company president Bill Nuttall to be straightforward, honest, and responsive — he kept the proposal clear and honored every commitment around the contract, the scheduled installation date, and the inspections. The installer, Oscar, stood out: he arrived on time, worked efficiently, stayed friendly and informative, and continually updated them on progress and what to expect next. Having dealt with many contractors for home projects, they ranked Bill and Pacific Pro Solar among the most reliable contractors they've experienced; the detail that stuck with them was a leadership that kept promises paired with an installer who communicated at every step.

03

1. KenR
SolarReviews | Jun 19, 2019 |

KenR shopped multiple solar companies and chose Pacific Pro Solar because their price, the equipment they offered, and positive online reviews lined up. They installed a 4.4 kW system composed of 14 panels on his home, and he was very pleased with how the whole process went. He highlights that the quoted equipment and cost matched the outcome, leaving him with a solid installation at a good price—proof, in his view, that their combination of competitive pricing and reliable gear delivered real value.

2. Therese R.
Yelp | May 1, 2018 |

Therese R. hired Pacific Pro Solar for a full rooftop system on her Hemet house and discovered the thing that set the job apart was Bill’s follow-through — he stayed available, answered quickly, and gathered every paper she needed when she later sold the home. She found Bill deeply knowledgeable about solar installation, and the crew delivered neat, high-quality workmanship while staying on time and on schedule. The installers behaved professionally on site, and Bill’s honesty and responsiveness kept the process straightforward. The concrete takeaway for buyers: expect clean installs from a punctual team and unusually attentive post-install support when paperwork or questions come up.

3. Chris O.
Yelp | Apr 9, 2018 |

Chris O. began by planning to build his own system using Enphase IQ6+ components, but after a referral to Bill at Pacific Pro Solar he requested a quote and gathered roughly ten others for comparison. Pacific Pro Solar stood out for deep knowledge of the Enphase gear and pricing that fit what he wanted, so he chose them to install a 7.5 kW Enphase IQ6+ system. The system has performed very well since installation, and he later had Pacific Pro Solar install his father’s system at a similarly attractive price. He credits Bill’s technical expertise and the competitive cost for turning a DIY idea into a smoothly operating, professionally installed Enphase system for both his home and his father’s.

Long-term Satisfaction

Recent customers rate Pacific Pro Solar Group 4.7 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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