Pacific Pro Solar Group reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Pacific Pro Solar Group won't chase you down with high-pressure sales tactics, and they won't ghost you after the install either—at least not most of the time. We analyzed dozens of reviews and found a team that treats solar like straightforward electrical work, not a commission-driven upsell. One homeowner searching for an electrician to wire up a DIY system wound up hiring them for the full job after a relaxed conversation with owner Bill convinced him it was worth it. Another had a 10-year-old inverter fail and got a replacement installed within days. Workmanship scored perfectly: we couldn't find a single negative comment about installation quality, and 36 reviewers went out of their way to praise it. Communication held up during the project—18 reviewers said Bill and installer Oscar met every commitment and timeline. The weakness appears post-install. Five reviewers reported unanswered calls or emails after problems surfaced, including one who waited two months for a callback on a dead system. If you want a fair quote, clean installation, and someone who'll explain your utility bill line by line instead of pitching you a lease, this is a solid pick. Just get any warranty terms in writing.
If you're fine troubleshooting minor issues yourself or you have an electrician on speed dial, Pacific Pro Solar delivers quality work at a fair price. If you expect white-glove follow-up support years down the road, their track record suggests you may be on your own.
Reviews That Shaped Our Verdict
Greg C. hired Bill to install a 20-panel solar array on his home about a year ago, signing the contract in June and receiving the equipment in his garage in July — yet the crew didn’t get around to installing anything until November. Roughly a year later the system stopped producing on November 4; Bill answered a single call and a breaker flip didn’t fix the problem, then went quiet. For the past two months Greg has left multiple calls and emails that went unanswered, leaving him with a nonworking system after spending more than $20,000. The most memorable part of the experience isn’t the delay before installation but the lack of post-install support: long lead time to install and a contractor who became unreachable when the panels failed.
Shawn went into the process skeptical — an accountant who'd met five other solar companies and lived in a busy household of six with two refrigerators and lots of electronics. He discovered Pacific Pro Solar's difference when he met Bill, an electrician who calmly fielded every question, walked him through the SDG&E bill line by line, and laid out exactly how the savings would add up. Before solar the family typically saw $700–$800 summer bills and $300–$400 in winter; three months ago Shawn still had a $458 summer bill, but after installation the numbers tumbled — $132 after 20 days of production, then a striking $9.37 this month. The crew installed all 22 panels in a single day, polite and fast, and the result was immediate enough that he stopped nagging the kids to shut off lights and electronics. If pressed for a summary, he would hand you Bill’s number and point to that $9 bill as proof this choice paid off.
James moved from a modest primary home with solar to a new, twice-as-big house and knew he wanted panels again — but the larger roof meant roughly double the system size and a much bigger price tag. He explored building a DIY system after getting sticker shock, lined up panels, and then hit a wall: every electrician he contacted refused to make the final service-panel connection for a DIY install. A post in his wife’s local Facebook mom group led to a quick introduction to Bill at Pacific Pro Solar, and within a couple of days they were deep in conversation about options. Bill gladly offered help at any level — from a tiny bit of work to a full turnkey job — and after comparing possibilities the decision landed on a full-service installation. From that first dialogue Bill stayed calm and professional and managed the project end-to-end: design, financing, installation and interconnection all proceeded without drama. Two installation crew members handled most of the physical work; they stayed polite and efficient, bounced back immediately after one rain day, and kept the schedule moving. The striking outcome: the new system is about twice the size of his previous array, but he paid—c
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 80
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Thomas M. had been running a solar system for about 10½ years when the inverter started failing. He bought a replacement during a Black Friday special and, after Pacific Pro Solar was recommended, called Bill at the company. Bill moved quickly and arranged for Oscar to come out within a few days to install the new unit. He walked away with the inverter replaced, a fair price, and friendly, hands-on service — the speed of scheduling and the technician’s prompt arrival were the detail that stuck with him.
dpartello001 chose ProSolar for a residential solar project and found the whole process surprisingly smooth. From the first meeting, Bill walked through options, matched a system to their actual needs instead of upselling, and left them confident in both the design and the crew’s experience. Communication stayed clear and fast throughout — questions were answered promptly during installation and afterward. The price ran a bit higher than some competitors, but the panels and workmanship felt noticeably better, so the extra cost made sense. A little over a year later the array is performing well, and Bill has remained responsive whenever a question popped up. What stuck with them was that ProSolar didn’t disappear once the panels were on the roof: the higher-quality equipment and ongoing responsiveness proved worth the premium.
Nancy M. bought a house in May 2023 that came with paid-off solar panels Pacific Pro Solar had installed in 2015. She discovered the system wasn’t working—either never activated or suffering connection faults—and believed it was still covered by a 12‑year warranty, so she reached out to the contact she was given, Bill. He ignored her initial call, later texted “please call me,” and after she explained the problem stopped responding despite several follow-up texts. When she visited the Riverside address listed on Google Maps, she found it wasn’t a reliable office: two women who worked for another business met her and handed over Bill’s business card with his personal number as the only avenue for service. She ended up with nonfunctioning panels, an unhelpful warranty contact, and no real storefront to visit—buyers should be aware the listed office may not provide on-site support and that the primary contact may be unresponsive.