Pacific Sun Technologies reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Pacific Sun Technologies is a safe bet, but they're not breaking new ground. We analyzed reviews spanning installations from 2013 through 2025 and found consistent delivery on the basics: installations wrap up in one to two days, the crew patches stucco and cleans up before leaving, and if a panel fails three years later, a technician shows up the next day. One homeowner in Borrego Springs called Pacific Sun after their original installer ghosted them on a five-year-old system that stopped generating power. Pacific Sun diagnosed the problem in days and had it running again. That kind of follow-through anchors their reputation. The trade-off is price. 34 reviewers mention good value, but Pacific Sun often quotes higher than competitors. They compensate with thorough proposals that include roof inspections during installation (one crew replaced cracked tiles they found mid-job at no extra charge) and post-install support for batteries and EV chargers. If you're comparing purely on upfront cost, you'll find lower quotes elsewhere. But if you want an installer who'll actually return your call when SCE takes two months to approve your net metering, the premium is defensible.
If you want the absolute lowest quote, keep shopping. But if you value an installer who answers emails after the check clears and sends a technician the same day when a string goes down, Pacific Sun is a reasonable choice.
Reviews That Shaped Our Verdict
Tom discovered his five-year-old solar system had stopped generating any power on his home in Borrego Springs, CA. When the company that sold and installed the array stopped answering his calls, he searched online and found Pacific Sun Technologies. PST answered quickly and nearly immediately dispatched a technician to diagnose the problem. Over the next several days the crew ran multiple troubleshooting procedures, tracked down the fault, and repaired the system. He walked away relieved that the panels were back online and impressed by Pacific Sun Tech’s rapid on-site response, professional technicians, and courteous staff.
E B shopped extensively for a home solar installation and ended up choosing Pacific. What lingered most in their mind was Pacific’s follow-through: when the usual post‑installation wrinkles cropped up — permit, utility, and manufacturer issues that often involve the city and multiple parties — the team stepped in and resolved them promptly, even after final payment had been made. During the sales phase they encountered a wide variety of bids and discovered many competitors fell short on price, product quality, responsiveness, or had problematic contract terms. Pacific matched the criteria E B was looking for, stayed flexible, and promised a relatively short timeline to get the system on the roof. The installation itself moved quickly and smoothly. The crew worked efficiently and respectfully, getting in and out without sacrificing workmanship. The detail that stood out for E B was that Pacific didn’t disappear after the invoice: they actively managed the leftover utility/permit/manufacturer issues until everything was sorted — the kind of post‑payment attention that made the whole project feel finished.
Stan Chan did his homework and ultimately trusted Pacific Sun Technologies to upgrade his Southern California home tied to SCE. He wanted more than a simple panel install — the project had to tie into a previous array, add batteries, enable vehicle-to-load, and provide generator backup — and he discovered PacSun’s crew could handle that complexity without drama. He found PacSun stocks only top-tier gear — Enphase, Tesla, SolarEdge, Canadian Solar, Franklin WH, Hyundai and Longi — and appreciated that the company limits choices to reliable vendors whose warranties matter. Pricing compared well in his shopping; it wasn’t the absolute cheapest, but he felt the higher value showed up in service, support and follow-through. The sales process felt tight and modern: an online request prompted a fast reply, proposals generated from Google Earth, multiple component options, and quick updates so he could pick what he wanted with clear, data-driven numbers. For someone who likes simplicity and transparency, the online quotes made decisions straightforward. What stood out most was the team. Jonny T. moved things along and owned the project from the start. Axel handled the site survey, re
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 85
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 16 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Carly Albrecht had installed solar from Pacific Sun Technologies about four years earlier and discovered she needed a new roof. After collecting several bids, she contacted Pacific Sun Technologies again; they connected her with a roofer they work with and provided a quote that came in significantly lower than the others. She authorized the work, and Pacific Sun Technologies coordinated the whole process: they removed the solar array, the roof was replaced quickly, and then the crew reinstalled and cleaned the panels. Everyone who came to the house was easy to work with, completed the jobs professionally, and left the property tidy. The standout detail was Pacific Sun Technologies handling the roof coordination and the removal/reinstallation of the system—saving money and sparing Carly the hassle of hiring multiple contractors.
After comparing proposals from several companies, Jeff W. chose Pacific Sun for a residential solar installation because their bid was the most complete and the team spent time answering his many questions and supplying backup data to plan for both present use and future needs. He has had the system for three years and discovered savings on his power bills that exceeded his expectations. During the install the crew inspected the roof, found cracked and missing tiles, and repaired and replaced them so the roof was left in better shape than before. When one panel later failed, Pacific Sun moved quickly to source a compatible replacement and get it installed. Encouraged by the ongoing support, he added a Powerwall and an EV charger and has just ordered an additional backup battery — a tangible sign the project kept growing instead of petering out.
Carrie T. hired Pacific Sun to outfit her home with solar panels and watched the whole project move swiftly from start to finish. She found the crew fast and tidy, and enjoyed working with a team that kept the site clean and communications straightforward. Johnny, the sales manager, steered the process with efficiency and organization, answering every question so the installation stayed on track. The panels have performed reliably, and the standout result is simple and concrete: she hasn’t had an electric bill in two years.