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PE Solar installed panels that survived Hurricane Milton without damage, yet dozens of customers report electric bills double or triple what they were promised. We found 23 reviews describing systems that consistently underperform against the original sales pitch. One homeowner was quoted a $30 average monthly bill, spent $36,000 on an 8.6 kW system, and now pays $200 per month—while three competing quotes said they needed 13–14 kW to offset their actual usage. When they asked PE Solar to relocate three underperforming panels from the north-facing roof to the south side, the company refused. Another customer was told the company would add panels if bills didn't drop as promised, but after a year of emails and voicemails, PE Solar sent a replacement inverter and then charged a service fee to install it. Equipment failures show up in multiple reviews: one household lost monitoring for months, another waited through repeated repair visits before PE Solar identified the root cause and compensated for lost production. If you're weighing PE Solar against other bids, get a third-party energy audit before you sign. The gap between the sales pitch and the installed system size has cost people thousands in unexpected utility charges.
If your priority is locking in predictable energy costs and you can verify system sizing with an independent consultant, some long-term customers report five-plus years of sub-$50 summer bills. But if you're relying on PE Solar's sales team to size your system correctly and honor performance guarantees without legal pressure, expect disappointment.
Roxanne Mestre hired PE Solar for a $36,000 system installed in July 2021 expecting her electric bill to drop to roughly $30 a month. She ended up with an 8.6 kW array that averages about $75 monthly and a promised “pay the difference” commitment that never materialized. Installers arrived late, ran conduit along the outside of the roof instead of through the attic, and left panels on less‑sunny roof faces despite a layout she had been shown; her placement concerns went unanswered. After talking to three other companies she discovered the system was undersized — competitors recommended 13–14 kW to account for ongoing TECO rate increases — and PE Solar only added three extra panels, which they put on the north side where they perform roughly 27% worse than if placed on the south. She asked them to move those panels and add three more to the west; the company refused. A salesman, Rick Charron, told her oak tree removal would be tax deductible; she paid $4,000 and later found it was not. Multiple requests for a management call went unanswered, customer service exchanged emails and ultimately tried to upsell discounted products. In an October 12, 2023 update she noted PE Solar had sent
Quan Tran expected a $30 monthly electric bill after PE Solar installed panels on his home, but instead discovered underperforming production from day one and a rising utility bill now near $200. He spent at least a year leaving emails and voicemails while PE Solar and its contractors gave him the runaround, apparently stretching the warranty window rather than fixing the shortfall. The company eventually shipped a replacement inverter, but then tried to charge him for the service to correct what hadn’t worked from the start. Frustrated by the lack of progress and communication, he set a one-week deadline before seeking legal counsel and suspects others may be facing similar problems. The clearest takeaway: a promised low bill never materialized, follow-up stalled for months, and he’s preparing to take formal action unless PE Solar makes things right immediately.
Elliott hired PE Solar to outfit his 3,500-square-foot home with a pool, and the system has been in place for nearly five years. The installation hit an early snag: the array was commissioned on 11/20 but didn’t run properly until 12/20 after a wiring short. PE Solar’s service team returned, traced the problem to pinched wiring from the original installers, repaired the fault and replaced several affected panels, so the system was made right. He regretted not adding battery backup at the time — PE Solar doesn’t currently offer that option — so he’ll have to shop elsewhere if he wants storage later. After nine months of production the financial impact was dramatic: his pre-solar Duke Energy average of $283/month dropped to about $63/month, roughly matching the $220/month offset his salesperson Julie had projected. Over the longer term, rising utility prices nudged his bills up, and this year they’ve averaged about $120/month to heat and cool the house and run the pool. What stood out to him beyond the panels was PE Solar’s holistic approach: they recommended and installed attic insulation and an efficient pool pump in addition to the PV array, and he noticed the house felt “im
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Reviews were posted naturally over time.
James Young put solar panels on his roof about a year ago and found the whole process smooth — the array ended up looking sleek and well integrated. PE Solar guided him through every step of the pre-installation work and stayed involved until he received the go-ahead to switch the system on, and he hasn’t had any problems since. He checks the monitoring app roughly every other day to watch production, which became his favorite part of the experience. The memorable takeaway: attentive pre-install support paired with a trouble-free system that looks good and is easy to keep tabs on.
Kylie Martinez decided about a year and a half ago to buy solar panels for her home and ended up with a system that went live roughly a year ago. She had one rule: pay for the system outright rather than finance it over several years, and after comparing several installers she chose PE Solar because their quote was the best deal. Since the panels turned on, her electric bill has stayed under $22 a month, effectively wiping out what used to be her largest utility expense. The array has also held up through two hurricanes, which reinforced her confidence in the installation’s durability. The installation process took longer than she wanted, but the company proved honest and ultimately delivered the promised results — a paid-off system that cuts her bills to under $22 while surviving major storms.
Claudia Hazzard invested in a roughly 80-panel solar array installed on her home in 2020 after PE Solar sold her on a 25-year warranty covering the entire system. She expected to monitor output through a gateway connected to an outside breaker that PE Solar installed, but a gateway fault prevented the system from reporting production. After an initial phone call that couldn’t resolve the issue, she received a case number and was told someone would return to fix it — but no one has called back or shown up. In the meantime she’s still paying about the same amount for power as before the panels went up because the system never got properly reconnected to the internet. Frustrated, she switched to a new internet provider and tried to get help resetting the control panels, but PSE appears not to be in Orlando anymore and no technician support materialized. She’s left waiting and seeking practical instructions on how to reset the control hardware so the array can start producing as promised.
Steve had solar panels installed on his home several years ago, and they ran without problems until an inverter issue cropped up last year. He encountered prompt service: PE replaced the faulty inverter quickly, and he lost virtually no solar production while the swap happened. He found the company reliable and professional — the speed of the repair and the continuity of power were the clearest takeaway for anyone who cares about minimal downtime.
About four years ago Betty had solar panels installed on her home by PE Solar, and she’s been consistently pleased with both the installation and how the system has performed. The crew completed the job smoothly; they arrived professional, knew their stuff, and left the array operating as expected. What distinguished the experience was an unprompted follow-up visit from a PE Solar team member who came back just to verify everything was running—a small, unexpected act of customer care that gave her real confidence. Over the past four years she’s noticed lower energy bills and the peace of mind that comes with using renewable power. The detail that stuck with her most was that surprise post-install check: it felt less like a one-off sale and more like a company that keeps caring afterward.
Dave had a 36-panel system installed in 2020 after being sold on the idea that the entire installation came with a 25-year warranty by Rich Charron. After installation he ran into a monitoring problem: the gateway wouldn’t report panel output through the outside breaker PE Solar had installed. He called for support, received a case number, and was told PE Solar would send someone back to check it. Only later did he discover that a service call to diagnose that gateway issue carries a charge in excess of $300—something nobody mentioned during the sale or setup. He ended up feeling the company focuses on closing deals more than supporting system owners after installation, and that the warranty promise didn’t prevent an unexpected out-of-pocket fee. The detail that stuck with him: a marketed “25-year warranty” didn’t include transparent disclosure about on-site diagnostic fees, so buyers should confirm whether service visits and labor are actually covered.
Tarek has lived with the rooftop system for four years and found it consistently reliable; his electric bill dropped significantly after installation and he hasn’t had any issues. Beyond the steady performance, he appreciated the PE Solar team’s hands-on support — team members checked in personally to make sure everything was running smoothly, and Travis followed up with genuine attention. The lasting impression isn’t just lower bills but the worry-free ownership fostered by those personal check-ins from the crew, especially Travis.
About four years after having solar panels installed on her home, Betty Medina still highlights one moment above all: an unprompted follow-up visit from Nick Farhat that showed the company cared beyond the sale. She discovered the installation itself went smoothly — a professional, knowledgeable crew handled the work — and since then she’s enjoyed lower energy bills and the reassurance of using renewable power. She appreciated the ongoing customer care; that surprise check-in reinforced that PE Solar stood behind their work and was attentive to her system’s performance. What sticks with her most is that unsolicited, hands-on aftercare — a concrete sign that the company doesn’t disappear once the panels are up.
Quan Tran expected a $30 monthly electric bill after PE Solar installed panels on his home, but instead discovered underperforming production from day one and a rising utility bill now near $200. He spent at least a year leaving emails and voicemails while PE Solar and its contractors gave him the runaround, apparently stretching the warranty window rather than fixing the shortfall. The company eventually shipped a replacement inverter, but then tried to charge him for the service to correct what hadn’t worked from the start. Frustrated by the lack of progress and communication, he set a one-week deadline before seeking legal counsel and suspects others may be facing similar problems. The clearest takeaway: a promised low bill never materialized, follow-up stalled for months, and he’s preparing to take formal action unless PE Solar makes things right immediately.
Long-term satisfaction for PE Solar holds steady at 4.4 ★. This is better than 61% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.