Performance Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
We found a company with a serious pattern of shoddy work that costs homeowners thousands to fix later. One reviewer discovered all 15 roof clamps had ripped out because the installer used quarter-inch bolts that couldn't handle normal San Diego wind, then got charged $300 for reinstallation with only a 30-day guarantee. Another had leaks start two years after install, called for warranty service, and was quoted $259 just for someone to look at the failed couplings that Performance Solar had improperly installed. We tallied 33 negative mentions of value across the reviews, and the workmanship complaints tell you why: corroded wiring left unfixed, tar stuffed in conduits, monitoring systems never connected despite being paid for. The owner stopped returning calls when roofs needed panel removal, left installation holes that leaked into bedroom ceilings, and switched out contracted panels for different models without changing the supporting equipment. If you hire Performance Solar, you're betting they'll answer the phone when something breaks. Based on what we found, that's a losing wager.
If you want a pool solar system that actually gets serviced under warranty, skip Performance Solar. You'll save the quote comparison hassle and spend it dealing with leaks, unreturned calls, and surprise bills for work that should have been done right the first time.
Reviews That Shaped Our Verdict
Two years ago Claire Lopez bought a replacement solar system for her pool after putting on a new roof, aiming to start fresh. Soon afterward she discovered water leaking into her bedroom ceiling and traced the problem back to the newly installed solar plumbing; the company repaired the roof and she handled the interior damage herself. Roughly a year later four couplings failed and began leaking off the roof. She called for replacements but the company didn't return her first call; on calling back she was quoted $259 just for someone to come inspect the couplings and was told she needed to sign up for a service contract before they would check the system — a contract that would supposedly cover panels for 12 years. Claire objects that the panels didn’t fail; the installation did, and instead of taking responsibility she wound up facing inspection fees and a push to buy ongoing service. The lasting detail: couplings failed within about two years and the contractor required a paid inspection and a service plan rather than addressing what the homeowner considers an installation defect.
Guinness B. had a solar system installed a few years ago on his home — a purchase north of $4,500 — and initially enjoyed lower bills and a pool that stayed warm enough to stretch the swim season by months. That pleasant payoff ended last weekend when he climbed onto the roof and discovered all 15 mounting clamps had ripped out, letting the panel array slide down about a foot. The clamps had been secured with quarter-inch bolts about 2 to 2.5 inches long, and he found it hard to believe those bolts would pull out on their own — especially given that he’d had a new roof installed before the panels and the roofer found no rot or structural issues. He also remembered the salesperson assuring him the tie-downs would withstand hurricane-force winds, which made the failure feel even more like improper installation. When he contacted Performance Solar, they required a $127 pre-charge just to come look and then declined to remediate the problem without $300–$400 for reinstallation. The company offered only a 30-day guarantee on the reinstallation, contrasting with a 12-month initial-install warranty, which left him questioning their confidence in the work. He ended up feeling ripped off —迫
Theann N. had Performance Solar install a whole-house solar system on her roof about six and a half years ago. Before signing, she warned Dennis, the owner, that the roof might need replacement; he promised to stop by later to inspect but never showed. On install day he also swapped the original panels for a different model, assuring they would perform the same, and installers told her the roof looked fine so the job went ahead. Fast forward to today: when she needed a new roof she called Performance Solar three times to schedule panel removal and reinstallation and received no return calls, despite being told Dennis had her messages. She hired a different company to take the array down, and that crew uncovered the most consequential problem — the monitoring hardware Performance Solar left behind belonged to the original panels and was incompatible with the model actually installed. As a result, the system was never connected to the monitoring platform and, according to the panel maker, Performance Solar never completed the final steps to bring the monitor online. The new crew also found tar in the conduits and other cut corners. Now she faces paying again to get compatible, up
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 49
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 16 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Two years ago Claire Lopez bought a replacement solar system for her pool after putting on a new roof, aiming to start fresh. Soon afterward she discovered water leaking into her bedroom ceiling and traced the problem back to the newly installed solar plumbing; the company repaired the roof and she handled the interior damage herself. Roughly a year later four couplings failed and began leaking off the roof. She called for replacements but the company didn't return her first call; on calling back she was quoted $259 just for someone to come inspect the couplings and was told she needed to sign up for a service contract before they would check the system — a contract that would supposedly cover panels for 12 years. Claire objects that the panels didn’t fail; the installation did, and instead of taking responsibility she wound up facing inspection fees and a push to buy ongoing service. The lasting detail: couplings failed within about two years and the contractor required a paid inspection and a service plan rather than addressing what the homeowner considers an installation defect.
Chris M. erlebte anfangs eine sehr überzeugende Beratung für die Installation seiner Solaranlage, doch das Bild kippte schnell: er wurde gedrängt, die komplette Summe vor Fertigstellung zu zahlen. Nach der Montage blieb Schmutz zurück — von der Regenrinne bis in den Keller — und trotz zahlreicher Telefonate behaupteten die Monteure, sie hätten alles sauber hinterlassen. Als später Probleme mit der Anlage auftraten, musste er eine andere Firma beauftragen, weil der Anbieter die Nacharbeit als „zu viel Arbeit“ abtat, obwohl anderes vereinbart worden war. Hinzu kommt, dass er auch ein Jahr nach Inbetriebnahme keine Zugangsdaten für das Anlagen‑Login erhielt. Was von der Erfahrung hängen bleibt, sind zwei klare Warnzeichen: die Forderung nach vollständiger Vorauszahlung und das fehlende Kunden‑ bzw. Nachsorge‑Support inklusive keinem Zugriff auf die Monitoring‑Daten.
Ronald Hodge hired the company to install a pool solar system on his home, and about 18 months after installation the system began leaking. He discovered the leaks came from glued joints and pipes that hadn’t been set correctly — workmanship he describes as poor enough to have damaged his roof, and he attached photos showing the damage. When he contacted Cindy at the company about the failures, she quoted a $180 fee to repair the very work that failed. He also noticed the installers hadn’t properly set pipes when cutting, which compounded the problem. Frustrated, he called the job some of the worst he’d seen and says he will remove the review if and when the company fixes the issues without charging him.