Pingo Solar reviews

Mike picked Pingo over a couple of very competitive offers because he wanted a local crew that would price the job reasonably, explain the system clearly, and demonstrate technical expertise. Pingo ran a transparent process for permits, sourcing materials, and lining up the installers; when his original, tight timeline proved unrealistic they worked out a mutually acceptable schedule. The installation itself held up — over the 1.5 years since the system went live he climbed on the roof a few times to wash panels, had some electrical work done around the circuit breakers, and repeatedly checked the generation data, finding the performance consistent. A few months after the install a simple question about the inverter password came up and the team resolved it quickly and courteously. For homeowners in the LA–LB–Anaheim triangle, the takeaway was the combination of clear upfront coordination and fast, helpful post‑install support — and generation numbers that stood the test of time.

bf400 discovered they should have gone solar years earlier once Pingo removed the confusion and uncertainty around the whole process. Even though Pingo isn’t as well known as some other firms, they chose the company and ended up with a neat install using Hyundai panels. The experience felt simpler and smoother than expected, and the most memorable detail was that the Hyundai panels both look great and perform reliably — a clear, tangible payoff from a worry-free installation.

Steven C. put a solar array on his home and, a year in, discovered it was delivering the promised output. He ended up with almost zero electricity bills through both summer and winter as the system covered his household needs across seasons. Alex Chung managed the project from the initial estimate through final hookup, keeping the installation smooth and well-coordinated. Because the panels performed as expected and the on-site support stayed consistent, he recommends Pingo — the standout detail being the system’s real, year‑round reduction in his electric bills.

Spencer D. had Pingo Solar install his solar panels and system on his home in 2022 and was initially satisfied — the install matched the strong EnergySage reviews that drew him to the company. Last month he noticed in the monitoring app that several panels had stopped producing electricity. He called Pingo multiple times; each call reached an answering service that logged the problem, but Pingo never followed up or escalated the issue beyond those notes. Left to troubleshoot on his own, he felt he would need to contact Panasonic directly for support even though he expected the installer to handle post-sale problems. He left a two-star review, and the clearest takeaway from his experience is that post-installation support may be limited — if panels fail to produce, you might end up dealing with the manufacturer rather than the installer.

Brian B. had a residential solar system installed in 2020 and found the original installation to be solid. A few years later he started seeing the system’s production drop and reached out for troubleshooting by phone and by email — both to the company’s main “hello” address and directly to people who had worked on his project. Aside from an answering service that took his information, nobody responded; an email to Scott An bounced back immediately. He checked review activity and noticed long gaps with no recent feedback, which led him to conclude Pingo Solar appears to have gone out of business or become unreachable. The key takeaway for buyers: the panels were installed well, but when service was needed the company vanished — the bounced email to a project contact and only an answering service were the sharpest warning signs.

bcburling had a residential solar system installed in 2020 and recently discovered the array’s production was dropping. They reached out by phone and emailed Pingo’s main hello address plus the direct contacts who worked on the project, hoping for troubleshooting. Aside from an answering service that took their information, nobody followed up; one direct contact—Scott An—triggered an immediate bounce. With no support and falling output, they searched reviews and found long gaps and similar complaints dating back to 2022, leading them to conclude Pingo Solar appears to have gone out of business. The detail that sticks: attempts to get post‑installation help only reached an answering service, and at least one company email outright bounced, so buyers who care about long‑term support should factor that risk in.

Ben B. had solar panels installed on his home three years ago. He ended up with a system that runs the house and exterior lights and keeps two Tesla SUVs charged. Since the installation he hasn’t had an electricity bill. The takeaway that sticks: three years in, the array reliably covers both household needs and EV charging, eliminating his power bills.

Facing rising electricity costs, Norm wanted to upgrade his modest 2 kW rooftop system with smart inverters and more capacity. He discovered a no-nonsense, knowledgeable team at Pingo Solar — Scott walked him through the smart-inverter options and sized the upgrade correctly. Hayden and Alex carried out the installation and steered the certification side of things so the job stayed smooth despite SCE’s paperwork hassles. When a minor post-installation glitch appeared, Eugene resolved it promptly. The outcome: he nearly tripled his system’s capacity for less than he paid for the original installation — a substantial power boost delivered quickly and affordably by a small, responsive crew.

Tri L. had Pingo install solar panels on a San Diego roof back in 2016 and has dealt with recurrent leaking ever since. The company came out and made repairs a few years after the install, but new leaks have popped up again, this time in spots directly under the panels. Tri L. called and spoke with a technician named Eugene, who came by to inspect the roof just before Christmas 2022 — then effectively vanished. They have tried to reach Eugene and the office about ten times since that visit and have received no follow-up, leaving the leaks unresolved.