Pingo Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Pingo Solar has mostly disappeared. We analyzed nearly a hundred reviews and found a company that installed systems from 2016 through 2022, then effectively stopped answering the phone. One homeowner called ten times about roof leaks under the panels and got silence. Another watched panels go dark for six months, called repeatedly, and never heard back. The pattern is stark: 38 reviews praised workmanship during the installation years, but 9 recent customers report zero post-sale support. In 2018, one reviewer caught Pingo forging a city permit document to hide a three-month delay, complete with digitally altered application numbers from a different property. The owner called immediately when confronted, blamed a "troubled" permit runner, and offered a price cut. The panels worked until they didn't. Six months later, that same system produces near-zero energy and the company won't return calls. We also found a sales rep who quoted a ground-mount system at half the correct price, then had a colleague call the customer to say "it would be better if we parted friends" and cancel the appointment.
If you're researching Pingo because you found an old five-star review, know that the company those reviewers hired no longer exists in any functional sense. You'll have no one to call when something breaks.
Reviews That Shaped Our Verdict
Tri L. had Pingo install solar panels on a San Diego roof back in 2016 and has dealt with recurrent leaking ever since. The company came out and made repairs a few years after the install, but new leaks have popped up again, this time in spots directly under the panels. Tri L. called and spoke with a technician named Eugene, who came by to inspect the roof just before Christmas 2022 — then effectively vanished. They have tried to reach Eugene and the office about ten times since that visit and have received no follow-up, leaving the leaks unresolved.
Spencer D. had Pingo Solar install his solar panels and system on his home in 2022 and was initially satisfied — the install matched the strong EnergySage reviews that drew him to the company. Last month he noticed in the monitoring app that several panels had stopped producing electricity. He called Pingo multiple times; each call reached an answering service that logged the problem, but Pingo never followed up or escalated the issue beyond those notes. Left to troubleshoot on his own, he felt he would need to contact Panasonic directly for support even though he expected the installer to handle post-sale problems. He left a two-star review, and the clearest takeaway from his experience is that post-installation support may be limited — if panels fail to produce, you might end up dealing with the manufacturer rather than the installer.
In 2018 Chris chose Pingo to install a rooftop solar system and paid up front, then spent the next three months chasing answers. He called repeatedly and was repeatedly told the holdup was the City of San Diego’s permit backlog; an employee even emailed a PDF that supposedly showed a pending application for his address. A friend who works at the City immediately smelled a rat, asked to see the file and discovered the document had been digitally altered — the city had stopped using that form the year before, the application number belonged to a different property from years earlier, and there was no active permit for Chris’s house months after he’d paid. When Chris told Pingo the City was opening an investigation, the company suddenly started bombarding him with calls from the sales rep, the operations lead and the owner. They pinned the whole mess on a single “permit runner,” painting him as a troubled young man who’d made a mistake and begged forgiveness. Chris reluctantly negotiated a price concession and an extended warranty with the owner; after that Pingo pushed the permit through quickly and installed the panels as agreed. The system produced power at first, but over the
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 68
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Brian B. had a residential solar system installed in 2020 and found the original installation to be solid. A few years later he started seeing the system’s production drop and reached out for troubleshooting by phone and by email — both to the company’s main “hello” address and directly to people who had worked on his project. Aside from an answering service that took his information, nobody responded; an email to Scott An bounced back immediately. He checked review activity and noticed long gaps with no recent feedback, which led him to conclude Pingo Solar appears to have gone out of business or become unreachable. The key takeaway for buyers: the panels were installed well, but when service was needed the company vanished — the bounced email to a project contact and only an answering service were the sharpest warning signs.
Tri L. had Pingo install solar panels on a San Diego roof back in 2016 and has dealt with recurrent leaking ever since. The company came out and made repairs a few years after the install, but new leaks have popped up again, this time in spots directly under the panels. Tri L. called and spoke with a technician named Eugene, who came by to inspect the roof just before Christmas 2022 — then effectively vanished. They have tried to reach Eugene and the office about ten times since that visit and have received no follow-up, leaving the leaks unresolved.
In 2018 Chris chose Pingo to install a rooftop solar system and paid up front, then spent the next three months chasing answers. He called repeatedly and was repeatedly told the holdup was the City of San Diego’s permit backlog; an employee even emailed a PDF that supposedly showed a pending application for his address. A friend who works at the City immediately smelled a rat, asked to see the file and discovered the document had been digitally altered — the city had stopped using that form the year before, the application number belonged to a different property from years earlier, and there was no active permit for Chris’s house months after he’d paid. When Chris told Pingo the City was opening an investigation, the company suddenly started bombarding him with calls from the sales rep, the operations lead and the owner. They pinned the whole mess on a single “permit runner,” painting him as a troubled young man who’d made a mistake and begged forgiveness. Chris reluctantly negotiated a price concession and an extended warranty with the owner; after that Pingo pushed the permit through quickly and installed the panels as agreed. The system produced power at first, but over the