Planet Connection reviews

Mike Masoudipour turned to Planet Connection for a system sized to handle his household’s heavy electrical use, and ended up with a setup that proved both efficient and reliable. Amir Pasha led the company and stayed personally involved from the first design conversation through installation, choosing a small, highly professional crew and overseeing their work to keep the job on plan. Mike shopped around beforehand and discovered Planet Connection’s quote ran about 30% below the market average while delivering a higher-quality system. The installation proceeded smoothly, the team remained polite and professional, and the system met the needs laid out during planning. What made the experience stand out was Amir’s availability: Mike could reach him by phone, IM, or text — even on weekends — and continued to get prompt responses a year after the install.

David hired Planet Connection to replace his roof and install solar panels on his home. He discovered the crew kept work areas tidy, the new roof looked excellent, and the panels sat neatly across the array. The team flagged early on that some roofing plywood needed replacement and explained the possible added cost, so there were no surprise bills. All wiring remained unobtrusive and well contained, and Planet Connection maintained steady communication from start to finish. The transparency about extra work and the careful, clean workmanship is what made this job memorable — his original five-star rating stayed in place after completion.

Sid D hired the company for a residential rooftop solar and battery setup that was installed in December 2023 but never actually activated — he discovered it still hadn’t been turned on by December 2024. He ended up dealing directly with the owner, Pasha, who used outside contractors for the work; those crews performed shoddy installations and, later, a poor removal. After the system failed to activate, Pasha had another set of contractors take down the panels and battery; the roof and the battery-mount area were patched badly and left visible. Sid tried repeatedly to reach Pasha by phone, but Pasha refused to pick up, and communication stopped once payment changed hands. He remains unsure where the panels and battery went, which felt worse given that SunPower has entered bankruptcy. In the end he was left without a working system, with roof damage from the removal, and no clear answers about the missing equipment.

After comparing options in California's crowded solar market, Steven chose family-owned Planet Connection to install panels on his home. He discovered a professional crew, a timely installation, and an excellent product. He appreciated that customer service stayed engaged both during the work and after completion, handling follow-up questions and support. What stuck with him most was that the relationship didn't end at handover—ongoing responsiveness gave him confidence in the system long after the installers left.

Sharona Abrams chose Planet Connection to install solar panels at her home and worked directly with the company’s team. She found the crew—headed by Amir Pasha—to be notably professional and efficient, completing the job on schedule. The detail that stood out was the clear leadership of Amir Pasha combined with the team's punctual, well-organized approach.

Jody B. discovered, after two years of trying to get the system fixed and receiving no substantive response, that the installer — Amir Pasha — is not licensed in California; they obtained written confirmation from the California State License Board and offered to share that documentation. They paid about $32,000 for rooftop solar panels and a backup battery that never worked, and repeated attempts to reach the company about repairs went unanswered. Frustrated, they called the company charlatans and thieves, intend to pursue legal action, and invited other homeowners with the same problems to contact them. The detail that will stick with prospective buyers: a large investment produced nonfunctional equipment and written proof that the installer lacked a California license.

Babi hired the company to install a residential rooftop solar system and discovered the whole process moved quickly and stayed on schedule, with top-quality materials on the roof. They watched a team of professional installers and roofing experts coordinate smoothly, and an easy financing option made the switch to solar feel seamless. The installation included an innovative monitoring software that helped them get more out of the panels, and customer service stayed straightforward and responsive throughout. Mr. Pasha personally guided them through the SolarEdge setup, handling the project with steady problem-solving and deep knowledge. What stuck with them most was the combination of hands-on help from Mr. Pasha and the performance-focused software — the practical details that turned a technical install into a worry-free transition to solar.

Parvin A. hired Planet Connection to install a residential solar system and watched the crew complete the work within the promised timeframe. They found the installation professional and well organized; installers addressed every concern and answered questions on the spot. The standout detail was the team's responsiveness—quick answers and clear follow-through turned what could have been a stressful process into a straightforward one.

Siddharth ended up with a damaged roof after installer Amir Pasha removed the solar panels and left the roof and the side of his house in a mess. He estimates the cleanup and a roof replacement will cost about $30,000, and has called Amir a fraud, warning others not to trust him.