Planet Solar reviews

Nao bought a house a few years ago and discovered her PGE bill jump from about $180–$200 to $650 the first month after moving in, which pushed her and her boyfriend to explore solar. They interviewed several companies, and Marilyn at Planet Solar stood out for patiently walking them through every question — especially the financial side — and for offering the best combination of warranty and price. Marilyn suggested 25 panels; wary of scary True-up stories, they asked for three extra panels and ended up with a 28-panel system. Paperwork, permits and utility coordination took roughly a month and a half, with a short county hiccup in Fresno that cleared up in about a week and a few extra days while PGE completed inspection and activation. Installers finished on-site work in two days and left the roof remarkably tidy, with no exposed wiring. After activation Marilyn called to confirm everything was running smoothly, and since then the account has produced credits instead of any True-up bills. She plans to use Planet Solar again if she adds panels — the clear takeaway is that a modest upsizing (three extra modules) plus patient, knowledgeable support turned a frightening bill spikeinto

Naoski01 bought a ranch-style house a few years ago and discovered the electricity bill shot up in the first month — from the usual $180–$200 to about $650 — which pushed them to explore solar. They talked to several companies, asked a lot of detailed questions, and found Marilyn particularly patient, walking them through the financials until everything made sense; that clear, money-focused guidance became the deciding factor. Planet Solar offered the best combination of pricing and warranty, so they moved forward with the recommendation for 25 panels but asked for three extra as insurance against any "true-up" surprises, ending up with 28 panels. Paperwork and permitting went smoothly overall and the whole process took roughly a month and a half; a short, unrelated snag with Fresno County delayed things for about a week, and they waited a few more days for PGE to inspect and activate the system. Installers finished the job in two days and left the roof looking very tidy — no exposed wires — which impressed them. After activation Marilyn called to check everything was working, and since then their account has shown credits from PGE instead of any true-up bills. What stayed withthem

Jim did extensive research and waited a long time before going solar because he wanted a system that could handle a future electric car. He talked with Ben, who proved far more knowledgeable than the typical solar salesperson — offering a detailed design and answering every technical question directly. When his first-year true-up came through, he discovered a $35 credit even after the installer added a bit more capacity for the EV; the layout and production matched the projections. As a licensed contractor, he watched the crew work and noticed they were professional and clearly well trained in ladder and tool safety. The detail that stuck with him was simple but telling: an accurate, technically sound design that delivered a year-end credit while leaving room for an electric car.

Nick had a residential solar system installed about three years ago, and the crew finished the job on schedule. The follow-up care is what really stood out: within two months the company swapped out two underperforming LG panels under warranty. Then, this week, after he phoned about a malfunctioning inverter, technicians replaced the inverter three days later—again covered by warranty, no paperwork hassles and friendly service. He walked away impressed by the speed and smoothness of their warranty service: quick fixes, no fuss, and technicians who turned a potential headache into a non-event.

Steve chose Planet Solar to install a solar system on his La Quinta home several years ago and has been very happy with how it turned out. He singles out Zeke, the construction manager, as the standout of the project — years later Zeke’s professionalism and oversight remain the detail he remembers most.

When a recent evening outage hit his home, Aaron discovered his five-year-old Tesla Powerwall wouldn’t engage. The solar array had been installed by Planet Solar seven years earlier, so he reached back out to them — they responded immediately and sent a technician who resolved the issue the next day. The problem turned out to be a software glitch, not a workmanship issue, and it was the first trouble he’d experienced in seven years of ownership. The crew was courteous and took the time to walk him through how to use the Tesla app to monitor the battery, leaving him with a working Powerwall and the confidence to check its status himself.

Dean had been weighing a residential solar system for years as his local energy rates climbed and a federal rebate threatened to disappear. In 2019 he dove into research, pulled ten years of electric bills, and used EnergySage to gather and compare multiple anonymous bids from local installers — a process that let him ask detailed questions and make choices without any high‑pressure sales tactics. Confident about the production level and panel type he wanted for a roughly $30,000 system, he narrowed the field and picked a local company called Planet Solar. He chose Planet Solar largely because of Ben Siebert, the lead salesperson. Ben answered a steady stream of questions patiently, communicated the way Dean preferred (mostly by email), and, when asked, came to the house to meet in the garage and deliver a formal, itemized bid: panel count and type, panel placement, construction costs, and a timeline. Ben stayed low‑pressure and left a trustworthy impression. Another local contender, Solar Negotiators, lost his business by refusing to email and by declining to quote the higher‑quality panel Dean favored. The project required trimming and removing a few trees, and Ben stuck with a

Raul waited a full year after Planet Solar put a rooftop system on his home before writing, wanting the first True Up to prove the production matched the promise. He had researched several companies, spoke with Marilyn, reviewed Planet Solar’s proposal, and chose them because the plan fit what he wanted. Installation unfolded quickly — Juan and Mike completed the work in a few days — and the system sailed through the city inspection; PG&E granted permission to operate shortly after. The most memorable detail for him was the finish work: there was no ugly exposed conduit as promised, and the small amount of visible conduit was routed neatly into the garage where he had asked the inverter to be placed. He sized the array a little larger planning for an electric vehicle, and after getting an EV a few months back he expects his next True Up to be close to zero. He also discovered that PG&E’s upcoming rate changes will make solar less advantageous for some customers, so he cautions future buyers to do their homework on utility rates. The detail that stuck with him most — tidy conduit installed where he chose the inverter — is the thing he keeps pointing to when people ask how the job “t

MixMed Pharmacy had a commercial solar system installed in 2007 and was told the panels carried a 25 year warranty. When they called back recently to have the array tested, an inspector discovered six panels that needed replacement and agreed those panels should be swapped out under warranty. A few days later they learned the warranty wouldn’t be honored because the panel manufacturer had gone out of business, and Planet Solar refused to cover the replacements. They felt misled — the company never disclosed that the long-term warranty depended on the panel maker remaining in business — and the inspector promised the owner would call back but no one had responded after more than two weeks. Frustrated, they urged Planet Solar to train staff to disclose this condition up front and warned prospective buyers to confirm whether a “25 year” warranty is backed by the manufacturer or by the installer before signing a contract.