Power On Solar reviews

Lizlynne bought a solar system from RePower/SolarUniverse in 2016; the installation itself went smoothly, but more than a year ago the array stopped producing fully and she has been trying to get it fixed ever since. She discovered that the real problem wasn’t the panels but getting the company to honor the signed warranty: when the system clearly wasn’t working, she met repeated delays and what she describes as a runaround, particularly in interactions with Brian Rinna. Months slipped by with little or no response, and after long, frustrating back-and-forth she ended up preparing to engage a mediator just to compel the company to perform the warranty work spelled out in the contract. With a busy family life and a family business to run, she found it impractical to devote endless hours to chasing repairs. Her message to other buyers: assume you’ll need service someday and verify a provider’s track record for honoring warranties and responding promptly. She makes this point deliberately—after a history of balanced reviews—because she wants other consumers to be aware of the difficulty she faced getting contracted repairs completed.

When Ruben bought his house five years ago, Jeremy Lux from Repower came out to give an estimate and left a strong impression by being patient — checking in a couple times but never pushy. Five years later Ruben reached back out to move forward, planning a simultaneous roof replacement, and Natalie jumped in to smooth the handoff with the roofer they chose. Jeremy and Natalie kept him informed at every stage, and with his background in customer service he appreciated that their communication and follow-through comfortably exceeded his expectations. Repower’s installation crew arrived and completed a tidy, efficient 14-panel system in a single day. The detail that stood out for him was that the company managed both the solar install and the roofing coordination without drama, delivering a clean one-day install and clear updates throughout the process.

Dan F. spent nearly a year working with Solar Universe before putting panels on his primary residence in Dublin, California — a cautious approach driven by four redwoods in the backyard. Kent Steele, a company specialist, came out three times to collect sun samples over two hot seasons and one cold season so Dan could see how the trees’ growth would affect generation; the data convinced him the site would still deliver roughly 20+ years of useful sun. That attention to measurement became the defining feature of the project. After those surveys Dan moved ahead with a 4.25 kW system. The installation and follow-up service stayed consistently strong: the installers explained technical details at whatever level he wanted (he’s highly technical), inspections passed on the first try, and the system received permission to switch on March 3, 2014. The panels sit on low-profile racks and, because the house faces north, the array is only visible from the backyard and doesn’t alter the house’s curb appeal. Performance-wise the system changed how he interacts with the utility: over the past year they generated over six megawatts of electricity, the monthly bills were never more than about$