60
Trust
Score
WattBot

Power Pro Electric reviews

CALIFORNIA / LOS ANGELES
Power Pro Electric
35 Reviews • 1 Location 4,655 Data Points Processed

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The Verdict

Power Pro Electric and Solar is a gamble we wouldn't take. We found a company split down the middle: one group of homeowners praising fast emergency response and solid workmanship, another accusing the company of billing seniors $925 for 45 minutes of outlet work or quoting $450 to install a $20 GFCI switch. In one case, a tech told a customer the job would cost $250, then handed the homeowner's wife a $900 bill after completion. The complaints aren't about sloppy work, they're about pricing that feels predatory. Fifteen reviewers mentioned strong workmanship and clear project explanations, but eight others reported surprise bills, vague estimates, or charges that don't match the labor. If your power goes out at 10 p.m., they'll show up within the hour and get you running again. But if you're calling for a straightforward repair, you risk paying triple what the job should cost with no fixed estimate in writing beforehand.

If you need same-day emergency service and can afford to overpay for speed, they'll solve the problem fast. But if you're on a fixed income or comparing quotes for planned work, the pricing volatility makes them too risky to recommend.

3 Stories That Stood Out

1. Gerald T.
Yelp | Oct 27, 2022 |

Gerald T. arranged for Power Pro Electric to visit on October 17, 2022 after his elderly parents — ages 90 and 94 and living on fixed incomes — experienced a faulty kitchen outlet and its associated circuit breaker. A technician, Martin, replaced the outlet and the breaker, spent about 45 minutes on site, and the family received a $925 bill. The written work-authorization form promised a $100 charge that covers an evaluation and a fixed-cost estimate, but his parents never received a prior fixed estimate; the technician told them he would call the office to get a price only after the work was finished. Gerald called the office on October 22 and reached owner Damian, who said the $100 only covered arrival and that “troubleshooting” carried a $695 charge; Damian agreed to talk with Martin and to call back on Monday (the review lists October 14), but no callback came. Gerald left a voicemail on October 15 and, as of writing the review, had not been contacted again. Frustrated that two seniors on fixed incomes were charged $925 for a 45-minute visit without the promised upfront estimate, he filed a complaint with the BBB.

2. Robert R.
Yelp | Dec 3, 2021 |

Robert R. called the company to diagnose why several home appliances weren’t getting power. Technicians reset a breaker and swapped out a couple of inexpensive breakers—about $20 each—and phoned him at work to say the job would be $250, which he reluctantly accepted. After they finished, his wife was handed a bill for $900 and paid it, not realizing the total. When he saw the invoice and confronted the crew, he ran into evasive explanations — what he describes as a “line of bull” — about the scope of work. He estimates the tech spent roughly an hour on site and used about $40 in parts, yet the charge was far higher than quoted. He accused the company of overcharging and warns future customers to demand a written, itemized estimate and to authorize any final charge in writing before payment.

3. Lucinda D.
Yelp | Nov 7, 2023 |

Lucinda D. hit a wall when her 15-year-old rooftop solar system suddenly quit and the original installer no longer existed. After digging through options she found Power Pro, a long-established electrical service company that chooses to repair legacy systems, and scheduled an assessment. Martin arrived as a hands-on solar electrician — the kind who diagnosed problems instead of pitching upgrades — and concluded the inverter had reached the end of its 15-year run. He recommended a replacement, walked her through answers to many questions, ordered the part, and it arrived in about a week. Installation was clean and fast; the new inverter produces more power than before and the system now includes an app for monitoring. Because Power Pro is an electrical service, they also corrected breaker and code issues while they were there. Work carries a five-year guarantee and the new inverter has a ten-year warranty, leaving her with a functioning, better-performing system and clear coverage.

Platforms Monitored

Google
18 Reviews · 1 Location
4.6/5
Yelp
17 Reviews · 2 Locations
3.1/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.0/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 60

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 6 years

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Lazaro M.
Yelp | Dec 4, 2021 |

Lazaro has worked with Damian and his team for the past two years and recently hired them to replace a 20-year-old electrical panel so his home could handle a new electric vehicle charger and a large ADU. He appreciated that the crew walked him through the entire plan, laid out the exact cost before any work began, and only started once he felt comfortable with the scope. The installation itself finished to a high standard—neat wiring and professional workmanship—and the crew cleaned up thoroughly when the job was done. Because the team managed the technical details, scheduling, and cleanup, his remodeling felt noticeably less stressful. What stuck with him most was getting a full-capacity electrical upgrade for EV and ADU use combined with a firm up-front price and a spotless site at the end.

2. GammaRay C.
Yelp | May 21, 2020 |

GammaRay hired Damian and his crew for a full-house rewire and panel upgrade and found him smart and reliable. They singled out the team's communication and customer service as the standout parts of the job. After three years using Power Pro Electric, they returned to the same crew for this major project — the mix of technical competence and clear communication is the detail that kept them coming back.

3. M B.
Yelp | Feb 3, 2024 |

M B. called the company after blown fuses and a GFCI scorched by moisture left their home with electrical trouble. Gabriel showed up, examined the damage, and quoted $450 to replace the GFCI — and added that the company would not warranty that part. When asked what brand he used, Gabriel hesitated, then guessed it was a Leviton and said he’d have to check his truck — a moment that left M B. surprised an electrician couldn’t name the part on hand. Challenging the price for what the homeowner estimated was a $20 switch prompted Gabriel to justify the fee on liability grounds. On top of the $450 quote, M B. still paid a $99.95 service call. They left feeling the charge bordered on price gouging and frustrated most by paying the service fee while being quoted an unusually high install price for a simple GFCI replacement.

02

1. Kathy R.
Yelp | May 16, 2024 |

Kathy R. hired the company for electrical work at her home and found both the service and the workmanship exceptional. The electrician took time to walk her through the job, patiently answering every question and explaining each step so she understood what was being done. That clear, hands-on communication left her feeling confident in the team's skills and the safety of the installation. She plans to turn to the company for all future electrical issues and will recommend them to friends and family.

2. Lucinda D.
Yelp | Nov 7, 2023 |

Lucinda D. hit a wall when her 15-year-old rooftop solar system suddenly quit and the original installer no longer existed. After digging through options she found Power Pro, a long-established electrical service company that chooses to repair legacy systems, and scheduled an assessment. Martin arrived as a hands-on solar electrician — the kind who diagnosed problems instead of pitching upgrades — and concluded the inverter had reached the end of its 15-year run. He recommended a replacement, walked her through answers to many questions, ordered the part, and it arrived in about a week. Installation was clean and fast; the new inverter produces more power than before and the system now includes an app for monitoring. Because Power Pro is an electrical service, they also corrected breaker and code issues while they were there. Work carries a five-year guarantee and the new inverter has a ten-year warranty, leaving her with a functioning, better-performing system and clear coverage.

3. Gerald T.
Yelp | Oct 27, 2022 |

Gerald T. arranged for Power Pro Electric to visit on October 17, 2022 after his elderly parents — ages 90 and 94 and living on fixed incomes — experienced a faulty kitchen outlet and its associated circuit breaker. A technician, Martin, replaced the outlet and the breaker, spent about 45 minutes on site, and the family received a $925 bill. The written work-authorization form promised a $100 charge that covers an evaluation and a fixed-cost estimate, but his parents never received a prior fixed estimate; the technician told them he would call the office to get a price only after the work was finished. Gerald called the office on October 22 and reached owner Damian, who said the $100 only covered arrival and that “troubleshooting” carried a $695 charge; Damian agreed to talk with Martin and to call back on Monday (the review lists October 14), but no callback came. Gerald left a voicemail on October 15 and, as of writing the review, had not been contacted again. Frustrated that two seniors on fixed incomes were charged $925 for a 45-minute visit without the promised upfront estimate, he filed a complaint with the BBB.

03

1. Randy Kelley
Google | Sep 17, 2022 |

Randy Kelley discovered his solar panels had stopped producing electricity, and Power Pro Electric arrived quickly to diagnose and repair the problem. He found their pricing competitive and the repair work professional and effective, restoring the system to normal operation. What stood out was the fast, affordable fix that got his panels working again.

2. Victor Henderson
Google | Dec 27, 2022 |

Victor first turned to Power Electric when a short-term emergency put his family in a tight spot, and he found them to be a genuine lifesaver. They stepped in to address that initial crisis and then returned again and again over time whenever new issues popped up, providing steady, reliable support instead of a one-off fix. He appreciated their consistent workmanship and responsiveness that kept the household running through multiple problems. What he'll remember most is their willingness to show up in a pinch and keep helping long after the first call.

3. Jose M.
Yelp | Dec 27, 2022 |

Jose M. rang the company about what he thought was a simple breaker problem at his home and agreed to a $100 inspection fee. Technicians confirmed a double breaker issue and quoted $800 to replace it — a price that stopped him cold. He then called a different electrician, who replaced the breaker for $150; the part itself cost about $20. Jose felt the original quote bordered on a rip-off and left disappointed with the company’s pricing. The detail that stuck with him was the mismatch between a $20 part and an $800 repair quote, so he urges others to compare prices before committing.

Long-term Satisfaction

Recent customers rate Power Pro Electric 4.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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