Precision Solar reviews

Facing a backyard pool array of FAFCO panels that were nearly 20 years old and tired of patching leaks, Jim S. decided in January 2024 to replace the worn panels while keeping his existing controller, valves and sensor. Micah put together a quote that landed well below two other bids, and Matt came out to install eight new panels. When three Sunstar panels turned out to be the source of leaks—an issue tied to the panels rather than Precision Solar—Matt returned the very next day and replaced them under the 12‑year coverage. During the installation Matt discovered the retained sensor wasn’t working and swapped it out, and at checkout he pulled apart a malfunctioning valve actuator, tightened a loose nut and had it running immediately. He left impressed by the quick follow-up and the on-the-spot fixes; the next‑day panel replacement and the actuator repair were the details that made the whole project feel thoroughly handled.

Najeeb K. had a solar system installed on his home in 2016. When he began charging an electric vehicle and noticed a sudden jump in electricity use, he called the installer to ask about adding more panels. Rather than immediately offering an upsell, the company chose to troubleshoot the existing system and determine whether extra panels were actually necessary. He valued their integrity and handiwork—what stood out was that they prioritized diagnosing the problem and finding the right solution instead of pushing a quick sale, which left him confident in their approach.

In 2014 Mark contracted Precision Solar to install a $5,000 solar pool-heater system on his home, initially drawn in by strong online reviews and even leaving positive feedback himself. Not long after the install he discovered considerable, noisy air bubbles in his pool return lines. He confirmed the source by bypassing the solar loop—when the panels were out of the circuit, the bubbles stopped. He called Micah, the installer, who came out but didn’t find anything wrong. Mark then sent more than one video to Precision Solar’s office showing the massive bubbles, but the company did not respond. He has listened to the loud bubbling for two years and, after trying again in 2017 with polite phone messages that went unanswered (despite the website indicating they were open), concluded the company would not correct a problem created by their system. With no meaningful follow-up from Precision Solar and evidence that the issue comes directly from the solar installation, he left a one-star rating—frustrated that the only way to silence the noise was to bypass the solar setup, yet the installer ignored his videos and calls.

About a year ago David chose Precision Solar to install his rooftop system because their quote undercut competitors and their warranty was the strongest he could find. After a year in service he discovered a leak and reached out; a crew showed up within a few days and repaired it quickly. He appreciated the people who handled the job and singled out Jeff for especially good service — the speedy follow-up on that leak is the detail he remembers most.

Christian L. hired Precision Solar about 18 months ago for a house with heavy electricity use from a pool and lots of electronics. Micah came out, mapped the system, estimated production and projected what the electric bills would look like after installation. After the first 12 months of production, he ended up with a total electricity bill of just $60 for the entire year. Since then he installed a new high-efficiency heating and cooling system and now expects to earn credits from SDG&E instead of owing money. Micah handled installations for two of his neighbors at the same time and they’re equally pleased. The crew also paid attention to aesthetics — painting conduit and rooftop junction boxes to match the roof and siding so the hardware is barely noticeable. He has recommended several friends to Precision and points to the dramatic bill reduction and the neat, almost invisible finish as the things that stood out.

Renae P. called Precision Solar after the panels on her home began leaking; two other companies had come out and pushed for full replacement. When Mica inspected the array, he discovered a fix that avoided replacement and completed the repair for about one-fifth of the replacement price. She found that the repair held up — more than a year later the panels remain leak-free. Pleased, she referred a real-estate client whose panels were also leaking; Gene showed up the same day and repaired that job for a fraction of what the client expected to pay, leaving them astonished. The memorable thread through her experience was clear: honest diagnoses, fair pricing, and workmanship that delivered a long-lasting repair at a much lower cost.

Ron K. installed a solar pool-heating system six years ago and recently discovered a leak that made him uneasy. He called Precision Solar, and Laurel and Mike showed up the same day, diagnosed the issue and repaired it on the spot. He walked away impressed that the company stood behind the system and delivered that fast, hands-on service — the same-day response from Laurel and Mike is what stuck with him.

Jean-Marc changed his review to five stars after discovering the company was still in business and stepped in to help with a roof leak. He found they weren’t responsible for the leak, but the crew acted quickly, removing a few solar panels so the roofer could access and replace the broken tiles. The prompt, no-nonsense coordination — taking panels down without delay so the roof repairs could proceed — is the detail that convinced him to upgrade his rating.

Jerry M. hired the company to install solar on his home with the conduit routed through a flowerbed, but he came home one day to find his lawn dug up instead — a unilateral change that made the job easier for the crew and violated the agreed plan. He discovered that the crew had covered sprinkler heads with dirt when they removed the grass, which his landscaper later determined caused backups and clogged sprinklers; the grass has since died and the installer refused to replace it. The crew also left dust and debris against the house to give the appearance of having painted a wall, and they removed a plant that screened the air conditioner so it withered and died. The team missed the promised start date, failed to test the system properly, and left two massive roof leaks running for days while Jerry and his family were on vacation despite assurances the job would be finished before they returned. Micah, the owner, apparently observed the leaks and did nothing until the homeowners complained, and attempts to notify Mike, the salesperson, and Micah afterward drew no response. In the end he faced damaged landscaping, clogged sprinklers, an injured plant by the A/C, and unresolved roof-