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Precision Solar earns praise for workmanship but stumbles badly on follow-through. One homeowner saved $8,000 when the owner recommended keeping existing pool panels instead of upselling replacements, and another watched the crew paint conduit to match the house so the install would blend in. We found 23 reviews mentioning workmanship quality, nearly all positive. But when things go wrong, Precision goes silent. One customer emailed videos of air bubbles in pool return lines for two years with no response, and another fought for six months to get the company's insurance to cover a roof leak caused by drilling through tiles during panel installation. In 16 reviews praising the PV work, nobody mentioned a callback to check how the system was performing. (If your installer ghosts you after cashing the check, at least the conduit will look nice.)
If you're willing to gamble that your install goes perfectly and you'll never need post-sale support, Precision's pricing and attention to visual details stand out. But if you want a company that returns calls when a leak floods your yard or air bubbles rattle your pool lines, keep looking.
In 2014 Mark contracted Precision Solar to install a $5,000 solar pool-heater system on his home, initially drawn in by strong online reviews and even leaving positive feedback himself. Not long after the install he discovered considerable, noisy air bubbles in his pool return lines. He confirmed the source by bypassing the solar loop—when the panels were out of the circuit, the bubbles stopped. He called Micah, the installer, who came out but didn’t find anything wrong. Mark then sent more than one video to Precision Solar’s office showing the massive bubbles, but the company did not respond. He has listened to the loud bubbling for two years and, after trying again in 2017 with polite phone messages that went unanswered (despite the website indicating they were open), concluded the company would not correct a problem created by their system. With no meaningful follow-up from Precision Solar and evidence that the issue comes directly from the solar installation, he left a one-star rating—frustrated that the only way to silence the noise was to bypass the solar setup, yet the installer ignored his videos and calls.
Ish K. nearly signed with another installer after weeks of research, but a last-minute call to Precision Solar changed everything: Mike reviewed his large, complicated home system and delivered a quote more than 20% below the lowest competing bid. He ended up with the cheaper system installed on schedule, with owner Micah on site overseeing the work and making sure it was done meticulously. During the install an age-related issue with the house required an extra device that had not been anticipated. He agreed to pay the quoted $300 for that add-on, but when the project wrapped the final invoice matched the original estimate — Precision chose not to bill him for the $300 oversight and declined to collect it even after he pointed it out. Mike also recommended keeping and relocating the existing pool thermal panels instead of replacing them — a move that saved about $8,000. He inspected the panels, moved them at no charge, and delivered on that plan even though other companies had pushed for new panels and warned that moving them could cause leaks. About six months later everything has been working well. He passed the company along to his nephew, who had his system installed by,
Jerry M. hired the company to install solar on his home with the conduit routed through a flowerbed, but he came home one day to find his lawn dug up instead — a unilateral change that made the job easier for the crew and violated the agreed plan. He discovered that the crew had covered sprinkler heads with dirt when they removed the grass, which his landscaper later determined caused backups and clogged sprinklers; the grass has since died and the installer refused to replace it. The crew also left dust and debris against the house to give the appearance of having painted a wall, and they removed a plant that screened the air conditioner so it withered and died. The team missed the promised start date, failed to test the system properly, and left two massive roof leaks running for days while Jerry and his family were on vacation despite assurances the job would be finished before they returned. Micah, the owner, apparently observed the leaks and did nothing until the homeowners complained, and attempts to notify Mike, the salesperson, and Micah afterward drew no response. In the end he faced damaged landscaping, clogged sprinklers, an injured plant by the A/C, and unresolved roof-
Passed screening
Passed screening
Among the longest-standing installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
A valid contractor license is on record.
Facing a backyard pool array of FAFCO panels that were nearly 20 years old and tired of patching leaks, Jim S. decided in January 2024 to replace the worn panels while keeping his existing controller, valves and sensor. Micah put together a quote that landed well below two other bids, and Matt came out to install eight new panels. When three Sunstar panels turned out to be the source of leaks—an issue tied to the panels rather than Precision Solar—Matt returned the very next day and replaced them under the 12‑year coverage. During the installation Matt discovered the retained sensor wasn’t working and swapped it out, and at checkout he pulled apart a malfunctioning valve actuator, tightened a loose nut and had it running immediately. He left impressed by the quick follow-up and the on-the-spot fixes; the next‑day panel replacement and the actuator repair were the details that made the whole project feel thoroughly handled.
Najeeb K. had a solar system installed on his home in 2016. When he began charging an electric vehicle and noticed a sudden jump in electricity use, he called the installer to ask about adding more panels. Rather than immediately offering an upsell, the company chose to troubleshoot the existing system and determine whether extra panels were actually necessary. He valued their integrity and handiwork—what stood out was that they prioritized diagnosing the problem and finding the right solution instead of pushing a quick sale, which left him confident in their approach.
In 2014 Mark contracted Precision Solar to install a $5,000 solar pool-heater system on his home, initially drawn in by strong online reviews and even leaving positive feedback himself. Not long after the install he discovered considerable, noisy air bubbles in his pool return lines. He confirmed the source by bypassing the solar loop—when the panels were out of the circuit, the bubbles stopped. He called Micah, the installer, who came out but didn’t find anything wrong. Mark then sent more than one video to Precision Solar’s office showing the massive bubbles, but the company did not respond. He has listened to the loud bubbling for two years and, after trying again in 2017 with polite phone messages that went unanswered (despite the website indicating they were open), concluded the company would not correct a problem created by their system. With no meaningful follow-up from Precision Solar and evidence that the issue comes directly from the solar installation, he left a one-star rating—frustrated that the only way to silence the noise was to bypass the solar setup, yet the installer ignored his videos and calls.