Preman Roofing reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Preman Roofing is a gamble you shouldn't take. We found a company that performs well when everything goes right but abandons customers when problems surface. One homeowner watched their lights smoke and melt together after Preman's solar work, a fire hazard their own electrician had to fix while the company deflected blame. Another discovered rotting wood left under new shingles, visible nail heads painted over instead of properly sealed, and a solar system generating far less power than promised. When they raised concerns, management told them the complaint stops here and refused warranty work unless they paid extra. Reviews show a clear pattern: 19 customers report identical post-sale breakdowns where the company goes silent, drags out responses for months, or declares issues outside warranty scope. The workmanship signals bear this out, with value scoring just 3.8 and post-sale support at 3.7. Even jobs that start smoothly can unravel. The company completed one roof beautifully, then took over a year of unreturned calls and employee hand-offs before grudgingly addressing driveway damage their crew caused with acid during cleanup. They placed an invalid lien when the homeowner withheld final payment. The few strengths here, like organized project timelines and friendly sales reps, evaporate the moment you need them to stand behind their work.
If you value a contractor who answers the phone after cashing your check, skip Preman. The risk of ending up in a year-long warranty battle or stuck with underperforming solar far outweighs any upfront savings or scheduling convenience.
Reviews That Shaped Our Verdict
Judi H. owns a 100-year-old house that proved tricky to work on, so she hired Preman to replace a flat roof and to swap out the original knob-and-tube wiring about a year ago. She watched crews navigate difficult conditions: the workers and project managers moved quickly and respectfully, and although replacing the old wiring took longer than first projected, she preferred the slower pace if it meant the job was done right. A bit of miscoordination popped up between the roofers and the electricians — a product of the home’s complicated wiring — but the teams sorted it out on site. The price landed as fair, even generous, given the scope of the work. The detail that really stuck with her happened recently: after the lights they rewired began blinking and fading one evening, she called Preman after hours and by the next morning had two return calls and a technician at her door by 9:30 a.m. The crew spent about two and a half hours tracking down a small cut in a wire and had things repaired by noon. What lingered for her was not just the thorough installation a year earlier but that Preman honored their warranty with a fast, same-day fix when an emergency cropped up.
Danielle A. had a roof and solar system installed on her home in December 2020 and expected the panels to power both the house and an attached dwelling unit. She discovered the array produced far less than promised — two years after installation she still owed the utility $626 — despite being assured at purchase by Robert that the panel count would cover both structures. Multiple service visits followed, and an Enphase technician confirmed there was a problem with production, but Alex from the company refused to add or relocate panels and effectively shut down the complaint. The roof work fared no better: many replacement planks were only half installed, rot remained under covered sections, and the new roofing over a covered deck left nails visible from underneath; the crew’s “fix” was to paint the exposed nails. The company now offers to repair the hidden rot but wants Danielle to pay for correcting their original workmanship, and she was repeatedly told she could not speak beyond Alex or escalate to Aaron Preman. The clearest takeaway: an independent vendor verified the solar underperformance, yet the installer declined to remedy generation shortfalls and expects the homeowner to
Jeannine M. hired the company for a costly roofing-and-solar installation and discovered two serious problems instead of a finished project. She found that crews had poured acid on her 18-month-old driveway — a surface she values at about $23,000 — supposedly to remove tire marks, which left the concrete ruined. She also experienced dangerous electrical work: after the solar hookup her lights went out and her longtime, highly skilled commercial electrician found wires smoking and melting together, a hazard that could have sparked a house fire. Attempts to get the company to take responsibility turned into a yearlong battle of unanswered calls and emails, being bounced between employees, and a cheap, one-size-fits-all “painting” fix for the driveway that independent quotes all contradicted; every outside estimate said the driveway needed replacement. The company tried to shift blame onto her electrician and even placed a lien on her house after she refused final payment while seeking repairs — a lien she believes was invalid and only prompted her to retain a lawyer. Because she no longer trusted the company to act quickly, she paid to replace the driveway herself before insurance or
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Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
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Reviews were posted naturally over time.
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A valid contractor license is on record.
What You Can Expect
Danielle A. had a roof and solar system installed on her home in December 2020 and expected the panels to power both the house and an attached dwelling unit. She discovered the array produced far less than promised — two years after installation she still owed the utility $626 — despite being assured at purchase by Robert that the panel count would cover both structures. Multiple service visits followed, and an Enphase technician confirmed there was a problem with production, but Alex from the company refused to add or relocate panels and effectively shut down the complaint. The roof work fared no better: many replacement planks were only half installed, rot remained under covered sections, and the new roofing over a covered deck left nails visible from underneath; the crew’s “fix” was to paint the exposed nails. The company now offers to repair the hidden rot but wants Danielle to pay for correcting their original workmanship, and she was repeatedly told she could not speak beyond Alex or escalate to Aaron Preman. The clearest takeaway: an independent vendor verified the solar underperformance, yet the installer declined to remedy generation shortfalls and expects the homeowner to
In December 2020 Danielle hired the company to replace her roof and install a solar array sized to power her home and an attached ADU. She discovered the system never produced the promised output — two years after activation she still owed the utility $626. At sale, Robert had assured her the panel count would cover both dwellings; when she pressed Robert and Alex about underperformance they dismissed the issue as a “he said, she said” situation and declined to adjust the system. An Enphase technician diagnosed a production fault, but Alex refused to add or reposition panels and effectively shut down escalation, telling her husband the complaint would go no further. The roof work fared no better: many replacement planks were only half-installed so rot stayed in place, and on a covered deck the new roofing showed exposed nails from beneath. When she called back the crew painted over the visible nails rather than address the underlying problems. The company now offers to repair the hidden rot but wants Danielle to cover the cost of correcting their own workmanship — and she has been steered away from contacting anyone beyond Alex, including the owner. The part that lingers: a system,
Mark paid just over $30,000 for a new roof about 18 months ago and discovered two leaks in the very first rainstorm. He called Preman Roofing to invoke the company's 10-year warranty, but the crew offered a flimsy reason to refuse what he knows — as a general contractor — would have been a minor patch. After that, Preman largely ignored his emails and calls, mirroring another complaint he found online. Now he faces an unpleasant choice: keep spending time trying to force a repair, fix it himself and risk voiding the warranty, or live with the leaks. The thing that sticks: a costly roof with a decade-long warranty that he couldn’t get honored, leaving the leaks and frustration unresolved.