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Premo Solar fixed a botched installation from another contractor in under two weeks after the homeowner had been stuck in limbo for 18 months. We analyzed over a hundred reviews and found two things that set this company apart: they'll take on cleanup work most installers refuse, and their crews treat every job like it matters. One customer called around to every solar company in the area trying to get a Tesla Powerwall installed that he'd purchased separately. Nearly all of them said no unless he bought the battery from them. Premo quoted the job fairly, showed up on the agreed date, and had professional electricians finish the install without upselling him. The pattern we noticed across 76 mentions of workmanship is consistency. Whether they're replacing 36 cracked slate tiles on a high-end Carmel roof or troubleshooting faulty panels, the crews leave the site cleaner than they found it and communicate openly about any problems they uncover mid-job. If you want the cheapest quote, you'll find it elsewhere. But if you need someone who'll answer the phone when your system isn't performing as promised and actually fix it, Premo is worth the call.
If you're comparing purely on price, you may find a lower quote elsewhere. But if you want an installer who'll show up to fix another company's mess or install equipment you bought independently, Premo is one of the few who'll take the job.
After waiting 18 months for what was supposed to be a three-day solar activation on his home, Kevin finally had Premo Solar come out. He had a 49-panel array that had never been fully commissioned; Premo isolated multiple workmanship problems tied to the original install and got 41 of the 49 panels producing. The remaining panels appear to stem from the initial installation and will require further work that isn’t Premo’s responsibility. Gabriel took charge on-site — he dug into the issues, committed to getting the system activated after hearing Kevin’s nightmare, and arranged follow-on service with a reputable company for equipment Premo does not support. Kevin had phoned several other firms who refused to touch another company’s work, so Premo stepping in immediately curtailed the costly drain on PG&E bills from two EVs and household usage. More repairs are still needed, but what stuck with him was Premo’s willingness to take responsibility where others wouldn’t and Gabriel’s follow-through: 41 panels back online and a clear path to resolve the rest.
Tom A. set out to have a Tesla Powerwall 2 backup battery installed — one he bought himself — after more than two years of runaround from companies that refused to install third‑party batteries or wanted to tack on an extra fee. He discovered Premo Solar with a blind phone call and found them immediately different: they returned calls promptly, sent a technician to evaluate the job, and turned around a clear proposal and contract soon after. He negotiated a few contract changes, found their pricing fair, and accepted three references who spoke highly of the crew. The team arrived on the exact date they promised and installed the system with professionalism and care. The electricians were efficient, courteous, tidy, and kept communication open throughout the process. What stood out to him was that Premo Solar agreed to install the Powerwall he purchased elsewhere without penalizing him — and got the whole job done a little over two weeks after his first call. He walked away a very satisfied customer, most impressed that they delivered on schedule and installed his third‑party Tesla backup without the extra fees other companies demanded.
Tim H. went ahead with a $57,000 solar-plus-storage installation on his Peninsula Seaside home last February, including a full service-panel and wiring upgrade and EV chargers. The crew finished physical work by the end of March and got the system turned over to PG&E (PTO) in July, so his first true-up ran July to July. Over that year he ended up paying roughly $99 for electricity plus about $12 a month in PG&E taxes — a dramatic drop from the $4,000–$5,000 he would have expected without solar — and he may even have finished the year with net credits once utility and state incentives were applied. Production dipped in winter and spiked in summer as expected, and the batteries made a noticeable difference in holding onto daytime generation. The installer handled permits, PG&E setup, answered questions, and left a very clean installation. He charged his EV directly from the system and essentially drove for free; he also retained a tax credit that can be used through 2032. One important caveat: he managed to get on NEM2 before it ended, and he warns that NEM3 won’t pay back as favorably, so system size and battery capacity matter more now if buyers want the same level of payoff.
Passed screening
Passed screening
Operating longer than most installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
Tim H. went ahead with a $57,000 solar-plus-storage installation on his Peninsula Seaside home last February, including a full service-panel and wiring upgrade and EV chargers. The crew finished physical work by the end of March and got the system turned over to PG&E (PTO) in July, so his first true-up ran July to July. Over that year he ended up paying roughly $99 for electricity plus about $12 a month in PG&E taxes — a dramatic drop from the $4,000–$5,000 he would have expected without solar — and he may even have finished the year with net credits once utility and state incentives were applied. Production dipped in winter and spiked in summer as expected, and the batteries made a noticeable difference in holding onto daytime generation. The installer handled permits, PG&E setup, answered questions, and left a very clean installation. He charged his EV directly from the system and essentially drove for free; he also retained a tax credit that can be used through 2032. One important caveat: he managed to get on NEM2 before it ended, and he warns that NEM3 won’t pay back as favorably, so system size and battery capacity matter more now if buyers want the same level of payoff.
Holly Osborn reached out to Premo about adding solar to her home and got an immediate response. Daniel arranged an on-site visit right away, presented a few proposals, and she chose the option that fit her needs. Jacob ran the project and stayed on top of every detail, coordinating the crew and schedule so nothing slipped. The installation went smoother than expected; she ended up with a tidy panel layout and a system that’s already delivering strong early performance. The crew worked neatly and professionally, and the whole process—from first contact to final switch-on—felt straightforward. The standout detail for her was Jacob’s hands-on management, which turned a potentially stressful upgrade into a worry-free, high-performing result.
Stef D. brought Premo in after their original installer went out of business. Premo moved the existing array, took over the warranty, and added extra panels so the system was no longer an orphan. From first inquiry to finished install the whole job wrapped up in a week or two, and Premo’s crew kept the work site tidy, explained current solar and battery options (including the pros and cons of each), and completed the work properly. Their pricing and timeline undercut other companies that wanted to schedule months—or even a year—out. Stef plans to have a battery installed later; what stuck with them was Premo stepping in to rescue the system, assume warranty responsibility, and get everything running quickly.
Virginia Meachum has relied on Jeff Premo for at least 20 years. Across two decades of roof work on her home, she never experienced a leak or any related problems. She gives the company five stars, and the detail that stands out is the uninterrupted, leak‑free performance over that long stretch—two decades of worry-free roofing under Jeff Premo’s care.
Tom A. set out to have a Tesla Powerwall 2 backup battery installed — one he bought himself — after more than two years of runaround from companies that refused to install third‑party batteries or wanted to tack on an extra fee. He discovered Premo Solar with a blind phone call and found them immediately different: they returned calls promptly, sent a technician to evaluate the job, and turned around a clear proposal and contract soon after. He negotiated a few contract changes, found their pricing fair, and accepted three references who spoke highly of the crew. The team arrived on the exact date they promised and installed the system with professionalism and care. The electricians were efficient, courteous, tidy, and kept communication open throughout the process. What stood out to him was that Premo Solar agreed to install the Powerwall he purchased elsewhere without penalizing him — and got the whole job done a little over two weeks after his first call. He walked away a very satisfied customer, most impressed that they delivered on schedule and installed his third‑party Tesla backup without the extra fees other companies demanded.
William S. chose Premo Solar to install a residential solar system on his Monterey home and found the team unusually organized about scheduling — they always alerted him ahead of visits. He watched the crew complete the work and came away impressed by the visible quality of the installation. Between the clear communication and the solid workmanship, he ended up genuinely excited to have the system in place.
Michele F. found herself stuck when her original solar installer walked away during a home sale, threatening to derail the transaction. Premo Solar stepped in, took over the situation and got things sorted so she could close the sale and move on — the rescue from a stalled deal is the detail that stands out.
Charles P. moved into a home with an existing solar setup a year ago and recently ran into a persistent warning light he couldn't clear. Premo Roofing sent Gabriel to troubleshoot; even though Premo hadn't installed the array and Charles didn't have the system's error codes from the original installer, Gabriel didn't hesitate. He diagnosed and fixed the issue quickly, then walked Charles through the relevant codes and a simple routine to follow if the warning returns. The speed, confidence, and the way Gabriel left them equipped to handle future problems is what made the visit memorable — a fixed system plus a clear plan for next time.
After waiting 18 months for what was supposed to be a three-day solar activation on his home, Kevin finally had Premo Solar come out. He had a 49-panel array that had never been fully commissioned; Premo isolated multiple workmanship problems tied to the original install and got 41 of the 49 panels producing. The remaining panels appear to stem from the initial installation and will require further work that isn’t Premo’s responsibility. Gabriel took charge on-site — he dug into the issues, committed to getting the system activated after hearing Kevin’s nightmare, and arranged follow-on service with a reputable company for equipment Premo does not support. Kevin had phoned several other firms who refused to touch another company’s work, so Premo stepping in immediately curtailed the costly drain on PG&E bills from two EVs and household usage. More repairs are still needed, but what stuck with him was Premo’s willingness to take responsibility where others wouldn’t and Gabriel’s follow-through: 41 panels back online and a clear path to resolve the rest.
Recent customers rate Premo Solar 4.8 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.