Pure Power Solutions reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Pure Power Solutions earned our unreserved recommendation. We analyzed dozens of reviews and found sixteen customers praising their workmanship with zero complaints about installation quality. One homeowner called the conduit work so precise it looked like art, then watched the system produce exactly the projected savings nine years later. That second part matters more than curb appeal. Reviews show Pure Power designs systems to match your actual energy needs, not to maximize their sale. When one customer needed batteries for a yurt, they lost the job to communication breakdowns and a departing employee. That's worth knowing. But fifteen other reviews mention project management that stuck to quoted prices even when surprises crept in, and ten highlight post-sale support that answered calls years later to troubleshoot a loose modem connection. One customer vetted five competitors and chose Pure Power for competitive pricing and depth of pre-install consultation. If you want an installer who'll replace a melted display screen a decade after the sale, the handful of process hiccups won't erase that loyalty.
If you want a solar installer who'll still pick up the phone nine years from now to walk you through a loose wire, Pure Power is the choice. One customer lost a battery job to poor handoffs, but that's the exception in a pattern of reliable follow-through.
Reviews That Shaped Our Verdict
Jessica M. spent more than a month chasing a straightforward solar fix for a yurt — trading calls and emails with several staff — only to have the job dropped when the employee handling it left the company and callbacks stopped. She had been repeatedly assured the issue was understood, but the promised follow-up never arrived. Now seven months pregnant and facing temperatures above 100°F, she still didn’t get the simple replacement batteries and controller her tenants needed to keep power running. The back-and-forth drained her time and energy and left her frustrated, so she left a one-star review. The image that stuck: a pregnant homeowner and her tenants without functioning solar support in extreme heat because the company failed to follow through.
Lee Green hired Pure Power to outfit a home with rooftop solar, Tesla Powerwalls, and a Span panel and found the whole process unusually smooth. They walked through clear, well-explained options that, combined with the team’s technical knowledge, made decisions easy. Timelines held up throughout: component sourcing moved quickly, contracting and install scheduling stayed on track, and Pure Power led the interactions with PGE so the homeowner didn’t have to worry. The installation crew arrived kind, professional, and painstakingly thorough — the workmanship, especially the conduit runs, looked more like art than construction. The finished array not only looks great but performs even better, and the Tesla Powerwalls together with the Span panel delivered the functionality, control, and visibility Lee wanted. The image that lingered was that neat, deliberate conduit work paired with the Span panel’s clear controls — details that make day-to-day ownership noticeably easier.
Channel Five chose Pure Power Solutions nine years ago after pitting them against five competitors and getting detailed, no-fluff meetings about needs, product origins, warranties, expected energy output, and when the system would pay for itself. Nine years on, the rooftop array is doing exactly what those projections promised — quietly saving money the way it was modeled to. When email performance reports stopped arriving and the unit’s display was unreadable because the protective film had melted to the screen, Gerard jumped in, walked them through several diagnostic steps, and traced the problem to a loose modem connection complicated by the unit’s wire routing — ultimately a wiring mistake on their end. Pure Power treated the call as priority service, worked through the troubleshooting, and arranged a replacement display at no extra charge. The detail that stands out is how the system still met its long-term projections and the company still showed up with hands-on support nine years later.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 91
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Review Patterns
Contractor License
License information could not be confirmed.
What You Can Expect
Ruth Wilson has worked with Pure Power Solutions for more than 12 years on projects at her home and recommends them to all her friends. Over that time she entrusted them with several installations and service jobs and consistently ended up with work completed on time and to a high standard. She found the team deeply knowledgeable and professional, and never felt pressured into purchases — they frequently told her she didn’t need to buy something right away. Every interaction stayed friendly and straightforward, with clear answers instead of sales talk. What sticks with her is their honesty: after a dozen years they still focus on what she actually needs, not on making a sale.
Channel Five chose Pure Power Solutions nine years ago after pitting them against five competitors and getting detailed, no-fluff meetings about needs, product origins, warranties, expected energy output, and when the system would pay for itself. Nine years on, the rooftop array is doing exactly what those projections promised — quietly saving money the way it was modeled to. When email performance reports stopped arriving and the unit’s display was unreadable because the protective film had melted to the screen, Gerard jumped in, walked them through several diagnostic steps, and traced the problem to a loose modem connection complicated by the unit’s wire routing — ultimately a wiring mistake on their end. Pure Power treated the call as priority service, worked through the troubleshooting, and arranged a replacement display at no extra charge. The detail that stands out is how the system still met its long-term projections and the company still showed up with hands-on support nine years later.
Mombi chose Pure Power Solutions nine years ago after vetting five highly rated competitors for a rooftop solar system, attracted by competitive pricing and detailed meetings that covered product origins, warranties, projected energy output and the payback timeline. She ended up with a system that has consistently delivered the savings the company projected — still “ticking along” nearly a decade later. When her email efficiency alerts stopped and the unit’s display looked blank because a protective film had melded to the screen, she called for help. Gerard dropped everything to walk her through troubleshooting, checked a modem connection (the wiring made access awkward) and worked through several steps; ultimately the display was operable and the fused film was her mistake. She appreciated the priority attention and that Pure Power Solutions is sending a replacement display. The detail that sticks: nine years after installation the system performs as promised and the company still provides hands-on, prompt support and parts when needed.