96
Trust
Score
WattBot

Pure PWR Pools reviews

CALIFORNIA / ESCONDIDO
Pure PWR Pools
121 Reviews • 1 Location 16,093 Data Points Processed

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The Verdict

Pure PWR Pools honors its warranties even when manufacturers go bankrupt, and they'll fix problems they didn't cause. We found one customer whose rooftop panel leaked after the manufacturer (Fafco) shut down. Pure PWR sent a technician who repaired it at no charge, absorbing the cost themselves rather than pointing to fine print. Another homeowner hired a different installer who botched the job and left leaking pipes on the roof. Pure PWR's crew removed the faulty work so solar electric could proceed, then rushed the reinstall ahead of Labor Day weekend despite a packed schedule. That follow-through appears in 78 reviews praising post-sale support. The installations themselves draw consistent compliments for workmanship (83 mentions): Danny designed a no-drill mounting system that dodged a neighbor's twice-repaired leak problems, and crews arrive early and leave zero debris. One pool industry professional noted initial install hiccups but said the team "worked with me on my issues and eventually solved all my concerns," which mattered more than perfection on day one. Pricing runs middle-of-the-pack, though you get roughly 50 more square feet of panel coverage than competitors charge for equivalent systems (and the panels stay nearly invisible from the street).

If you want the cheapest quote, keep shopping. But if you care whether someone will show up two years later when a panel leaks and the manufacturer is gone, Pure PWR Pools treats warranties like actual promises.

3 Stories That Stood Out

1. Brian R.
Yelp | Aug 26, 2025 |

A couple of years ago Brian had Pure PWR Pools install a solar pool heating system, and it performed well until the panel maker, Fafco, folded last November. Because his warranty was with Pure PWR rather than the manufacturer, he wasn’t immediately worried — but when one of the Fafco rooftop panels sprang a leak recently he picked up the phone to see how it would be handled. Pure PWR sent a repairman who fixed the leak without replacing the panel and without charging him a cent. He came away impressed that the installer honored its warranty even though the parts maker was out of the picture — a clear example of a company taking responsibility when the situation was stacked against them.

2. Brian S.
Yelp | Sep 14, 2017 |

Brian S. endured a long, drawn-out ordeal with his first installer: pipes left leaking on his ranch-style roof, equipment put in the wrong places, and an overblown bill. Danielle heard about the mess when the company that was about to install his solar electric called her, and she and Gabriel immediately sprang into action — dispatching their crew to remove the improperly placed panels so the electric installers wouldn’t be held up. Once the solar electric work finished, they fast-tracked his job and somehow got the thermal panels back on the roof just before the Labor Day holiday, a turnaround that he thought was impossible given their schedule. They went out of their way knowing what he’d already paid and endured, and he walked away deeply grateful for their generosity and hands-on help. The thing that sticks with him: they physically intervened to prevent delays and managed to reinstall everything in time for the holiday.

3. Chris E.
Yelp | Feb 13, 2025 |

Chris E. shopped four companies for a solar pool-heating system for his backyard pool and ended up choosing Pure Per because they offered a no-drill, low-profile option while the others would have required roof penetrations. After watching neighbors get their roofs repaired twice last year from installation leaks, he prioritized avoiding any holes in the roof and landed on the no-drill approach. Danny visited the house and walked through the design, installation steps, and how the panels would integrate with the pool system. When a separate issue with the pool pump came up during planning, Danny quickly found a solution even though it wasn’t related to the quoted work. Angie in the office handled scheduling and questions promptly and courteously, and the contract was straightforward and completed online. The install took two days; the crew arrived when expected, communicated what they were doing, and finished cleanly — leaving no sign they’d been on the property except the new panels. Chris can’t judge performance yet because it’s winter and rainy, but he expects the system will warm the pool and spa when weather allows. Price matched other bids, but he received about 50 square‑f

Platforms Monitored

Yelp
121 Reviews · 1 Location
4.8/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.8/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.9/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 14 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Brian R.
Yelp | Aug 26, 2025 |

A couple of years ago Brian had Pure PWR Pools install a solar pool heating system, and it performed well until the panel maker, Fafco, folded last November. Because his warranty was with Pure PWR rather than the manufacturer, he wasn’t immediately worried — but when one of the Fafco rooftop panels sprang a leak recently he picked up the phone to see how it would be handled. Pure PWR sent a repairman who fixed the leak without replacing the panel and without charging him a cent. He came away impressed that the installer honored its warranty even though the parts maker was out of the picture — a clear example of a company taking responsibility when the situation was stacked against them.

2. Hamzeh O.
Yelp | Apr 18, 2023 |

Hamzeh O. hired Pure PWR Pools to fit a 700 sq. ft. pool thermal system, and it noticeably stretched his swimming season. He found the crew knowledgeable, respectful, and responsive throughout the process. When a question came up a year later, the company returned to provide service rather than leaving him to fend for himself. He ended up with warmer water for longer and a clear sense that Pure PWR Pools stands behind their work — the year-later visit was the detail that stuck with him.

3. Nishad R G.
Yelp | Sep 16, 2020 |

Nishad returned with a second review after Gabriel installed a pool solar system for his backyard pool about three years earlier. Over the past few years he reached out to Gabriel repeatedly for various pool-related issues — solar and otherwise — and Gabriel welcomed every question, tackled problems promptly, and made time for each call. After fixing an issue he remembered to follow up about a week later to check whether the family was enjoying the pool, a small, personal habit that kept the whole experience from feeling transactional. Gabriel combined clear technical know-how with a warm, humble approach, leaving a strong impression of professionalism without pretension. Because of that blend of competence and genuine follow-through, he ended up a fan of Pure PWR Pools and the family that runs it. The detail that sticks: the installer doesn’t disappear after the job is done — he checks back to make sure the system is working and the family is enjoying the pool.

02

1. Declan C.
Yelp | May 18, 2025 |

Declan C. hired the company to put solar on his home three years ago and then called them back when he upgraded the roof; the crew removed and reinstalled the panels as part of that project. He watched a friendly team work efficiently and appreciated that crews arrived early each day, which kept the disruption short and predictable. The thing that stood out was the consistency—both the original install and the roof-related reinstall were handled with the same careful, punctual approach.

2. Anthony G.
Yelp | Aug 3, 2023 |

Anthony G. hired Pure PWR to install rooftop solar a year ago, and what most impressed him was their willingness to tackle a PV layout other installers said couldn’t be handled. He watched them adapt the installation around existing constraints until the array fit, then lived with the system for a year and found it performing well. When he pointed out a single flaw, Pure PWR came back quickly and completed the repair thoroughly. He ended up with a fully functioning rooftop system and the clear takeaway that the company both figures out tricky installations and stands behind their work.

3. Christopher N.
Yelp | Dec 22, 2023 |

Christopher N. owns a backyard pool and, after four years of mostly doing his own upkeep, started leaning on Pure PWR when jobs crossed beyond his amateur skills. He trusted Danny to tackle recurring headaches—pump malfunctions, poor suction pressure, valve work and general pool health—and watched each issue get sorted across multiple service calls, repairs and projects over several years. Where a couple of other companies fell short on competence, cost or communication, Danny delivered steady, competent solutions and clear follow-through. The detail that stands out is the long-running reliability: whenever a repair or tricky maintenance task came up that Christopher couldn’t handle himself, he turned to Danny and the problem was resolved. He now treats Danny as the go-to resource for anything beyond routine DIY maintenance.

03

1. Kelly M.
Yelp | Nov 18, 2018 |

Kelly M. had spent two years chasing a repair for her pool’s solar heating system with no success. She turned to Pure PWR and Danny showed up — and was the first person to actually fix the longstanding problem. He diagnosed the issue, completed the repair, and took time to explain how everything worked so they wouldn’t be left wondering what had been done. The crew kept things professional and never pushed extra work, and Danielle made scheduling easy by working around their very limited availability. The detail that stuck: after two years of failed attempts, one visit solved it and left them with a working system and clear instructions for future questions.

2. Alex T.
Yelp | Jan 9, 2018 |

Alex T. bought a solar panel system to heat a backyard pool a couple of years ago and worked with Danielle, Gabriel and Danny during the installation. They appreciated how smoothly the team handled scheduling and kept the project on track. Two years later Alex spotted water on the roof and feared a serious leak, so they reached back out to the crew. Gabriel came out, discovered a pipe that had been accidentally disconnected when someone stepped on it while hanging Christmas lights, and adjusted it on the spot. The repair was completed at no charge, and that willing, long‑term aftercare — showing up years later to fix an accidental problem and not billing for it — is the detail that stuck with them.

3. Jonathan S.
Yelp | Nov 3, 2017 |

Jonathan had Pure PWR Pools out twice, and the visit that sticks with him came during last winter’s heavy rain. When a roof leak started pouring in and local roofers were booked solid, Danny and Dustin turned up quickly, patched the leak well enough to keep the rain out, and produced a quote to replace the aging pool solar strips. About two years earlier Danny had fixed a couple of leaks in those same solar strips, and those repairs have held with no further leaks. Danny and Dustin came across as knowledgeable and easy to work with. He hasn’t installed the new solar system yet because he wants to replace the roof beneath that area first, but he plans to use Pure PWR for the new system and any pool jobs he can’t do himself. The detail that mattered most to him was the fast emergency response and lasting repairs — the combination that guarantees he’ll call them back when the roof is replaced.

Long-term Satisfaction

Long-term satisfaction for Pure PWR Pools holds steady at 5.0 ★. This is better than 91% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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