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Pure PWR Pools reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Pure PWR Pools honors its warranties even when manufacturers go bankrupt, and they'll fix problems they didn't cause. We found one customer whose rooftop panel leaked after the manufacturer (Fafco) shut down. Pure PWR sent a technician who repaired it at no charge, absorbing the cost themselves rather than pointing to fine print. Another homeowner hired a different installer who botched the job and left leaking pipes on the roof. Pure PWR's crew removed the faulty work so solar electric could proceed, then rushed the reinstall ahead of Labor Day weekend despite a packed schedule. That follow-through appears in 78 reviews praising post-sale support. The installations themselves draw consistent compliments for workmanship (83 mentions): Danny designed a no-drill mounting system that dodged a neighbor's twice-repaired leak problems, and crews arrive early and leave zero debris. One pool industry professional noted initial install hiccups but said the team "worked with me on my issues and eventually solved all my concerns," which mattered more than perfection on day one. Pricing runs middle-of-the-pack, though you get roughly 50 more square feet of panel coverage than competitors charge for equivalent systems (and the panels stay nearly invisible from the street).
If you want the cheapest quote, keep shopping. But if you care whether someone will show up two years later when a panel leaks and the manufacturer is gone, Pure PWR Pools treats warranties like actual promises.
Reviews That Shaped Our Verdict
A couple of years ago Brian had Pure PWR Pools install a solar pool heating system, and it performed well until the panel maker, Fafco, folded last November. Because his warranty was with Pure PWR rather than the manufacturer, he wasn’t immediately worried — but when one of the Fafco rooftop panels sprang a leak recently he picked up the phone to see how it would be handled. Pure PWR sent a repairman who fixed the leak without replacing the panel and without charging him a cent. He came away impressed that the installer honored its warranty even though the parts maker was out of the picture — a clear example of a company taking responsibility when the situation was stacked against them.
Brian S. endured a long, drawn-out ordeal with his first installer: pipes left leaking on his ranch-style roof, equipment put in the wrong places, and an overblown bill. Danielle heard about the mess when the company that was about to install his solar electric called her, and she and Gabriel immediately sprang into action — dispatching their crew to remove the improperly placed panels so the electric installers wouldn’t be held up. Once the solar electric work finished, they fast-tracked his job and somehow got the thermal panels back on the roof just before the Labor Day holiday, a turnaround that he thought was impossible given their schedule. They went out of their way knowing what he’d already paid and endured, and he walked away deeply grateful for their generosity and hands-on help. The thing that sticks with him: they physically intervened to prevent delays and managed to reinstall everything in time for the holiday.
Chris E. shopped four companies for a solar pool-heating system for his backyard pool and ended up choosing Pure Per because they offered a no-drill, low-profile option while the others would have required roof penetrations. After watching neighbors get their roofs repaired twice last year from installation leaks, he prioritized avoiding any holes in the roof and landed on the no-drill approach. Danny visited the house and walked through the design, installation steps, and how the panels would integrate with the pool system. When a separate issue with the pool pump came up during planning, Danny quickly found a solution even though it wasn’t related to the quoted work. Angie in the office handled scheduling and questions promptly and courteously, and the contract was straightforward and completed online. The install took two days; the crew arrived when expected, communicated what they were doing, and finished cleanly — leaving no sign they’d been on the property except the new panels. Chris can’t judge performance yet because it’s winter and rainy, but he expects the system will warm the pool and spa when weather allows. Price matched other bids, but he received about 50 square‑f
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 96
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
A couple of years ago Brian had Pure PWR Pools install a solar pool heating system, and it performed well until the panel maker, Fafco, folded last November. Because his warranty was with Pure PWR rather than the manufacturer, he wasn’t immediately worried — but when one of the Fafco rooftop panels sprang a leak recently he picked up the phone to see how it would be handled. Pure PWR sent a repairman who fixed the leak without replacing the panel and without charging him a cent. He came away impressed that the installer honored its warranty even though the parts maker was out of the picture — a clear example of a company taking responsibility when the situation was stacked against them.
Hamzeh O. hired Pure PWR Pools to fit a 700 sq. ft. pool thermal system, and it noticeably stretched his swimming season. He found the crew knowledgeable, respectful, and responsive throughout the process. When a question came up a year later, the company returned to provide service rather than leaving him to fend for himself. He ended up with warmer water for longer and a clear sense that Pure PWR Pools stands behind their work — the year-later visit was the detail that stuck with him.
Nishad returned with a second review after Gabriel installed a pool solar system for his backyard pool about three years earlier. Over the past few years he reached out to Gabriel repeatedly for various pool-related issues — solar and otherwise — and Gabriel welcomed every question, tackled problems promptly, and made time for each call. After fixing an issue he remembered to follow up about a week later to check whether the family was enjoying the pool, a small, personal habit that kept the whole experience from feeling transactional. Gabriel combined clear technical know-how with a warm, humble approach, leaving a strong impression of professionalism without pretension. Because of that blend of competence and genuine follow-through, he ended up a fan of Pure PWR Pools and the family that runs it. The detail that sticks: the installer doesn’t disappear after the job is done — he checks back to make sure the system is working and the family is enjoying the pool.