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Raneri & Long Roofing and Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
Raneri & Long is a safe bet if you need a roof, but they're built for full replacements, not quick fixes. We found dozens of customers who praised their roof crews for working fast even in brutal heat, finishing complete tear-offs in under three days, and leaving job sites cleaner than most contractors bother with. One reviewer watched neighbors across the street struggle through a chaotic roof job and wrote, "I cannot say this loudly or clearly enough, HIRE A PROFESSIONAL." The company has been in business since the 1990s, and we counted 30 reviews from repeat customers who came back decades later or called for follow-up work without hesitation. David, the owner, inspects finished roofs himself and has honored old promises like installing a solar tube two years after the original job. But we also noticed a pattern: small repair requests get turned away or meet with friction. Three reviewers complained about no-shows, superficial ground inspections, or refusal to chase isolated leaks. If you're replacing an entire roof and want a crew that won't leave tar paper flapping overnight, they deliver. If you need someone to patch a vent pipe on short notice, keep looking.
If you're replacing your whole roof, Raneri & Long will get it done fast, clean, and with a long warranty. But if you just need a minor repair or expect flexible scheduling for small jobs, you'll hit walls.
3 Stories That Stood Out
Brooke T. chose Raneri and Long for a combined roofing and solar installation after sitting through at least eight consultations with other firms; she had almost signed with someone else until the company’s consultant James changed her mind almost immediately. Unlike the pushy pitches she’d endured, James climbed onto the roof, laid out straightforward facts, and stayed available any time she had questions — his upfront approach and constant accessibility set the tone for the whole job. Worried about the condition of a double-shingled roof, she watched James photograph the structure, call Dave (the owner), and get a clear opinion about whether repairs were necessary. When crews arrived they showed up on time and moved quickly: by midday they had torn off the entire old roof, and before leaving for the weekend they replaced six pieces of plywood and installed the water barrier. The team installed the new roof, upgraded attic ventilation, and mounted the solar supports in under two days. A separate crew came the following day to place the panels and hook everything up. From tear-off to receiving PTO from SDG&E, the whole project wrapped up in about 2.5 weeks. Brooke watched a very
Karen V. went to the Del Mar Home Show planning to replace old windows and finally remove the security bars on her house — a job that quickly turned into a larger stucco and repair project once the bars came off. After collecting a few bids, she followed a tip from the Shutter Guys at the show to visit the Raneri and Long Roofing booth. At first she and her husband blinked at the idea of using a roofing company for windows, but that referral became the defining moment of the project. Owner Dave Hancock arrived to measure the house and immediately found problems beyond the windows: a bad ridge line on the roof that needed replacement and damaged fascia boards that explained what looked like water damage from a 1992 window job. Because Karen agreed to 22 new windows, he volunteered to fix the ridge line at no extra charge and had his crew replace the rotten fascia and make other preparatory repairs before stucco work began. Dave also recommended Lemon Grove Stucco for the re-stucco, and Raneri and Long coordinated closely with them. The two contractors kept tight scheduling so there were no long gaps between jobs — on the very day the scaffolding came down, Raneri and Long’s crew
Sara A. called Raneri and Long because neighbors had praised the company for new roofs, but she needed a quick, isolated repair: a small leak where an old fireplace vent pipe had been kicked loose on her ranch-style home. She waited 5–6 days for an appointment around the Fourth of July in dry South Dakota weather, and when Dave Hancock finally showed up about 30 minutes late he came only with a ladder and an iPhone — not the tools she expected for a repair. He declined to fix the leak, explaining he didn’t want to “chase leaks” on a roof he hadn’t installed after spotting a few deficiencies, and the conversation escalated until she asked him to leave to avoid a confrontation while she was home alone. He later phoned to apologize but still refused to perform the isolated repair and instead sent the photos he’d taken as his contribution. Sara disputes his account that she became irate or used profanity; she says she calmly pressed for more information, expressed disappointment, and walked away only after his tone turned aggressive. Frustrated by a week lost and no fix, she lowered her rating from two stars to one. The detail that stuck with her — he arrived with only a ladder and a手机
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 85
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 18 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Betty B. first hired the company to replace her roof in 2000 and, satisfied with the result, called them back for another full replacement in 2022. She rediscovered the same dependable crew — honest, fairly priced and professional — that she remembered from two decades earlier. What stands out is the consistency: the original job lasted until it was time for a second replacement, and the team delivered the same level of service the second time around. That two-decade repeat business is the detail that sticks for anyone weighing long-term reliability in a roofing contractor.
Needing two new roofs over a two-year span—one on her primary home and one on a rental property—Lynn S. turned to Raneri and ended up very satisfied. She received a prompt estimate, the crew began and completed each job on the promised schedule, and installers used quality materials and left both sites thoroughly cleaned. She checked the State Contractors Board and confirmed they were licensed and insured. Price-wise, Raneri landed in the middle of three bids (one lower, two higher), and she chose them because their customer service during the process felt genuinely attentive. What stuck with her was the combination of dependable scheduling, visible workmanship, and a careful cleanup delivered at a fair price.
Janice H. hired R&L Roofing in May 2016 to put an insulated roof over a flat-roof family room that had been getting hotter than the air outside; they also reroofed the rest of the house. After the work, she found the whole house running about 20–30 degrees cooler. R&L promised to install a solar tube at a location she chose once she decided where to put it. Nearly two years later she called, and they promptly arranged an appointment and installed the promised solar tube without hesitation. The crew arrived on time, finished quickly, and left the work area clean and neat. The standout details: a dramatic drop in indoor temperature and a contractor that followed through on a deferred request, completing the add-on on short notice with punctual, tidy crews.
Linda Fallert first hired Raneri and Long back in the mid-1990s, and when her roof needed replacement years later she went straight back to them. She found their workmanship excellent: crews showed up on time, moved efficiently with few breaks despite unbearable heat, and finished the job without drama. They installed a thermal underlay as part of the job, and she immediately noticed a cooler attic — a tangible change rather than a vague promise. The detail that stuck with her was that the new roof combined solid craft with an underlay that actually reduced attic temperatures from day one.
Michele S. hired Raneri & Long for a solar installation and found the whole process refreshingly professional. She experienced consistently high-quality workmanship and clear, courteous service at every step. What stood out most was that the company genuinely stood behind their work — that follow-through turned a routine installation into a reassuring, hassle-free experience. She walked away impressed by how pleasant and reliable the team was, and by the confidence that her system was well supported.
John S. followed up nearly two years after his original post with a striking result: his home's solar array drove the entire 2019 electricity bill down to just $30. Since then he added two electric cars, and the panels now feed those EVs at no extra cost. He credits Dave Hancock for hiring a very smart installation crew that delivered those outcomes. The detail that sticks: a $30 year and two electric vehicles being charged essentially for free.
Ben booked service with a company that had already done excellent roof and skylight work for him four years earlier, but after a two-month wait the crew no-showed and left him without a call. When he rang the office, the person on the line sounded indifferent enough that he began considering other options. Frustration turned to action: after posting a Yelp review the owner phoned almost immediately. Recognizing that mistakes sometimes happen — he being a business owner himself — Ben watched the situation flip: the crew returned, completed the job that day, and handled the fix without any animosity. The moment that separated this experience from a routine endorsement was the owner’s swift personal intervention and the same solid workmanship he remembered from four years ago.
Aida H. installed solar panels with Raneri & Long a year ago and discovered their customer service has stayed unusually attentive. When SDG&E mailed a notice about new pricing options, she hesitated over which of the four plans to choose and phoned the utility—who told her to remain on the most expensive plan. The very next day Raneri & Long mailed a ready-to-send letter she could give to SDG&E to request the correct rate for solar customers. The company stayed involved well after the installation, handling a billing snag quickly and practically, and that next-day letter was the detail that made the whole experience stand out.
Saba R. went back to Raneri and Long this year to add panels and redo a garage roof, and ended up cut off after a hostile exchange with owner Dave Hancock. She had hired them originally to redo her house roof and install solar in November 2020; that job started out OK but the crew mounted the panels at the wrong angle despite her prior instructions. After several back-and-forths they reluctantly corrected the tilt once Dave’s son verified the error, and her system produced more power after the fix. That improvement settled the technical side, but it set the tone for future interactions. About a month ago she asked the company to do the garage roof and install additional panels. Dave came out personally because his usual estimators were unavailable; she identified herself as a returning customer and gave her name and contact information. Because their roof timeline didn’t match her renovation schedule, they agreed to install solar only, but the estimate jumped by $2,000. Dave explained the increase by lecturing about business “profits,” then trimmed the extra to $1,000 and said they’d met in the middle. They signed a contract, then received an email abruptly claiming they had “mis
Long-term Satisfaction
Long-term satisfaction for Raneri & Long Roofing and Solar drops to 4.6 ★ compared to early reviews. This is better than 60% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.