Reid Heating & Energy reviews

Chloe W. booked Reid Heating for service at her home and found the team unfailingly punctual and polite. She noticed the crew treated her home respectfully and kept their quote within a competitive range, so price never felt blindsiding. The standout was technician Dennis, who took extra time to walk through every option, laying out trade-offs in plain language and factoring in that she’s a busy working mom. She left with clear choices and a cost-conscious plan tailored to her schedule and budget.

J D. hired Reid Heating and Energy to tear out a huge, old boiler and swap it for an efficient on-demand system installed in the loft. They had collected estimates from several companies, and Reid not only matched the competitive price but also stood out by answering questions promptly and laying out multiple on-demand system options. That mix of clear choices, quick communication, and a competitive estimate made the project straightforward, and they walked away pleased with both the installation and the results. The memorable detail for them: Reid balanced good pricing with real system options and timely responses while replacing a bulky boiler with a compact on-demand unit in the loft.

Mindy K. hired Reid Heating & Energy to replace the boiler, hot-water heater and thermostat in her family home. She discovered the crew arriving each morning right on schedule, exactly as they'd discussed, and found them polite, respectful and reliably on the job. The equipment was installed correctly, the controls set up properly, and the house has never been more comfortable. The only hitch came at the start: Bob Reid provided an estimate by phone and hesitated to visit the property to inspect the existing setup until he learned she was getting multiple bids. The clear takeaway is a punctual, professional installation — just be prepared to request an on-site estimate if you want someone to assess the site in person before committing.

Donovan hired Bob to install a solar thermal system in 2013; he has watched it run without problems ever since. He walked away impressed by its durability — after more than a decade the system still works perfectly, a concrete detail future buyers will remember.

Patrick called Reid Heating during the winter after his radiant heating system stopped working, and the company moved quickly to keep his home from staying cold. He got stepped through a potential self-diagnosis over the phone first, which could have avoided a service call, and when a technician did come out the office had already tracked down the exact parts needed. The repair team and office staff proved knowledgeable and helpful at every step, and the whole job came at a fair price. The standout detail: Reid hunted down the necessary parts without delay so the system was repaired swiftly and the house wasn’t left cold for long.

Juergen L. paid more than $100,000 for a floor-heating and radiator system meant to heat his bedrooms. From the beginning the installers underestimated the radiator BTU requirements, so the rooms never got warm enough. When problems arose — blocked valves and a corroded flapper among them — the company couldn't come back to fix the issues, leaving him with an expensive system that underperformed and stayed unresolved.

Carmine G. had a new roof and enlisted Bob Reid to reinstall five solar panels and set up the home's radiant-floor heating into four separate zones. He faced a complex setup—there's a sizable storage tank involved—and Bob navigated the plumbing and control challenges to put the right system in place. Bob's fees weren't the cheapest, but the workmanship and the finished installation left him very satisfied. The detail that stuck with him: the installer handled the large storage tank and the multi-zone radiant-floor layout correctly, which made the higher price feel justified.

Ara H. built a house in 2002 and lived with a poorly installed radiant heating system for years — leaking pipes, sticking valves, and slow service that left him without heat or hot water for two days. Frustrated, he hired Reid to tear out and replace the system. Reid showed up on schedule, worked efficiently, and three days later installed a properly functioning radiant system that stopped the leaks and valve problems. What stuck with him was the contrast: a drawn-out, unreliable installation from the first company versus Reid’s punctual, professional three-day turnaround and a heating system that actually works.

Jeffrey hired Reid to install a radiant heating system in his home and later discovered the installation was defective. The crew returned and corrected the problem, but billed him for a "service call." The system hadn’t failed — he had simply asked them to finish the work he’d already paid for. He ended up paying a fee that covered completion of the original contracted job rather than a genuine repair, a detail buyers should watch for when signing contracts and reading service-call policies.