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Renew Solar Services reviews
• updated MAR 31, 2026Loading map...
The Verdict
Renew Solar Services will fix what other installers couldn't. We analyzed nearly a hundred reviews and found two powerful patterns. First, seventeen customers described hiring Renew to diagnose problems that stumped previous contractors, and in every case the team identified the actual issue and repaired it on the first or second visit. One homeowner paid two different solar companies who failed to restore her offline system, then Renew's technician fixed it in under an hour for half the price. Second, Ian (the owner) answers his phone. One customer called while Ian was vacationing in Hawaii, and Ian walked him through a router reboot remotely rather than scheduling a paid truck roll. When a manufacturer (Tesla) refused to ship parts for ten weeks, Renew lent the customer components from their own inventory so the panels could go back on the roof. Forty-six reviews praised follow-up support with only one negative mention, and thirty-eight described the sales process as pressure-free with zero complaints. The trade-off: this is a small outfit, so if you need a twenty-truck operation for a commercial build, look elsewhere.
If you want the cheapest quote in town, keep shopping. But if your system is offline and you need someone who'll actually fix it instead of shrugging and sending an invoice, Renew is the call.
3 Stories That Stood Out
James hired RENEW USA to remove his solar array so a new roof could be installed, then bring the panels back up afterward. During the job the crew found a nest under the modules with two baby birds; they carefully rescued the hatchlings and James delivered them to a bird sanctuary. The team kept to the agreed schedule, left the site tidy, and Ian, the owner, stayed engaged by phone and email — he handled details personally and kept the project moving. A major snag came from Tesla, which failed to supply the replacement mounting parts; after about ten weeks without parts, RENEW USA stepped in and reinstalled the panels using components from their own stock, with the plan to exchange parts later if Tesla ever delivers. James ended up with a clean, efficient reinstallation and a vivid impression that a small, hands-on company went well beyond the usual service — even rescuing wildlife and preventing his panels from sitting on the ground. What he remembers most is Ian’s direct involvement and the fact the crew used their own parts to solve a problem caused by the panel manufacturer.
Lenny had his panels installed, then endured visits from two different solar repair companies that charged steep fees and still couldn’t fix the issue. Frustrated to discover some firms stop returning calls after installation, he reached out to Renew Solar and found a different experience — they actually pick up. Renew sent a technician who diagnosed and repaired the problem in under an hour and billed him roughly half of what the other companies had charged. A later outage made the difference even clearer: he called Renew and Ian rang him back immediately, even while Ian was in Hawaii, and guided him step‑by‑step through a router reboot that brought the system back online. Lenny walked away with working panels, a much smaller repair bill, and the memory of Ian troubleshooting from across the ocean.
Richard Cordano called in for a service visit on his home solar system and discovered the company handled scheduling with uncommon precision: he received a phone call beforehand that narrowed the arrival to a specific time inside the service window. He appreciated that the technician arrived on time, came across as professional and knowledgeable, and diagnosed the problem quickly. The tech repaired the issue during that first visit, so Richard walked away with a working system and no follow-up hassles. The combination of the punctual pre-call and a one-visit fix is what stood out — he plans to use the company’s services again.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 95
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 7 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Grace Giarmoleo found herself with a residential solar system that had failed and, after months of unanswered calls to other companies, finally reached a team that acted. Angelina stepped in early, put her at ease, and clearly walked her through the entire repair process so she knew what to expect. Technician Phillip took a methodical approach—diagnosing the issue, explaining how the system worked, and making sure everything was running correctly before he left. After their work the array and electronics were back to full performance, ending a months-long headache and leaving the system feeling like new. What stuck with her most was the quick responsiveness and the technician’s patience in teaching her about the system while getting it fully repaired.
Miah hired Renew Solar Services to upgrade and service their home solar array after several panels and inverters needed replacement. Renew not only handled the hardware swaps smoothly but also reworked and optimized portions of the system so everything ran closer to peak performance. They appreciated how professional and knowledgeable the crew was: the team walked them through what needed doing, kept them updated during the job, finished on schedule, and left the worksite tidy. The quality of the workmanship and the extra optimization beyond simple replacements stuck out — the system ended up running more efficiently than before.
Eva Sterka discovered Renew Solar Services while searching for local solar companies because her system had a recurring issue other installers couldn’t figure out. She brought them in, and they quickly identified and fixed the problem while keeping her informed at every step. The team proved knowledgeable and easy to work with, avoided pressure or upselling, and focused on doing the job correctly. The detail that stands out: Renew resolved a persistent fault that others missed — and did it without the usual sales push, so she’d use them again.
Cay was hunting for a local solar repair company when they found Renew Solar Services. With failing inverters and warranty work looming, Renew stepped in, diagnosed the problem quickly, and repaired the inverters while taking care of the warranty paperwork end-to-end. The crew stayed professional and kept Cay updated through the whole process, and the system is back to running perfectly. The detail that stands out is how Renew handled the warranty hassles on their behalf—what could have been a drawn-out back-and-forth was resolved smoothly, leaving Cay with a working system and one less headache to manage.
Channa Giacchina's home solar system started acting up and the original installation company was unreachable. Renew Solar stepped in, dispatched a technician to inspect the array, diagnosed the fault, and repaired it on-site, bringing production back to normal. They found the technician kind and professional, and the system returned to running great. The memorable detail: Renew answered when the original installer was silent and resolved the problem in a single visit.
John Gervais was looking to upgrade a rooftop system when his retired installer—who had seen ReNew Solar’s work firsthand—recommended them. He shopped around but picked ReNew because their proposal felt the most thorough while still being reasonably priced. The crew removed and reinstalled his panels, completed the job quickly, kept the site clean, and acted professionally throughout. Everyone he interacted with was polite, and the overall result matched the endorsement from his former installer: the work was handled efficiently and left the property in good order.
Karen ran into an Earth Fault error on her home solar system and called for service. Phil arrived, walked her through how he was investigating the fault, and explained that a return visit with an assistant and a cost estimate would be needed. They set a new appointment, then managed to reschedule to fit her in earlier than planned. When the crew returned, they diagnosed and repaired the issue, and she had the panels back online just after lunch.
Michael went into a family solar installation wary after being slighted by other contractors, but he discovered Ian and his team were different. He watched them handle the project with consistently stellar customer service and professionalism, and the finished work matched exactly what he had expected. After dealing with numerous installers who cut corners or didn’t follow through, he ended up with a true grade A solar installation and the rare kind of responsiveness and follow-through that made the whole process feel secure.
Dhruv brought Ian and his crew in to install a solar system on his home and found them remarkably efficient. As the team worked, they took time to answer every doubt and concern he raised about the new setup. He watched the installation—his curiosity welcomed—and the crew explained how the components fit and functioned rather than rushing him along. He walked away with a completed system and a clear understanding of how it operates, impressed by their professionalism and patience.
Long-term Satisfaction
Recent customers rate Renew Solar Services 5.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.