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Renewable USA is a reasonable choice if you prioritize competitive pricing and a personalized sales process, but expect limited support once the system is running. We found two types of experiences in the review data: customers from 2011 through 2020 described timely installs, transparent pricing (often thousands less than competitors), and follow-up that ranged from adequate to excellent. One homeowner appreciated the team's willingness to return six months after installation to optimize panel performance, while another praised quick inverter replacements under warranty. But more recent reviews flagged response delays and service gaps that earlier customers never mentioned. Two homeowners reported outages lasting months or years, with no resolution despite repeated outreach. If you want an installer who'll underpromise on price and deliver clean work on schedule, they fit the bill. If you expect proactive monitoring or fast troubleshooting three years down the road, you may end up chasing them.
If you're shopping purely on cost and plan to handle your own system monitoring, Renewable USA offers solid install value. But if you expect responsive warranty support or anticipate needing help years later, consider an installer with a documented service track record.
Connie D. chose Renewable USA after her tax preparer recommended them and financed a solar system for the back house. A year went by and the array still doesn't work. She called and texted Nick—who she believes is the owner—gave him her information, and waited for the promised callback that never came. Meanwhile the loan payments kept hitting her account, and she grew frustrated and suspicious of the company's 4.5-star rating, wondering if many of the positive reviews came from friends and family. For her main house she went with Tesla instead; that system worked from day one and any issues were fixed promptly. Now she's left holding payments for a nonworking system and debating whether to contact the financing company because Nick hasn't followed up.
Ashley T. entrusted Renewable USA with a tricky hillside install — the panels had to sit on the slope behind her house instead of on a roof — and the team quickly figured out a permitting-friendly layout that both boosted expected generation and cut her upfront cost. Nick sketched a plan that saved roughly $2,000 by doing something other companies said wouldn’t comply with permitting, and his approach held up through LA County and the Coastal Commission; the permitting moved faster than she expected. Renewable USA’s bid also landed about 5% below the next lowest quote and about 35% below the priciest one, and the crew handled the install smoothly in January 2015, even after a lunchtime mishap when her dogs ate the installers’ sandwiches. Beyond the panels, they swapped in a more efficient pool filter and replaced every old bulb with LEDs, and those upgrades plus the system itself collapsed her monthly electric bill from around $1,000 to under $20. A few months after activation one LG panel cracked; she called Nick and he arranged a warranty swap within a couple of days, which underscored how responsive they stayed after the job. She has since recommended them to friends, and the se
Valeria chose a local company to install solar on her home expecting hands-on service, but the project started with an alarming mistake: installers drilled through her roof in the middle of the rainy season, and the house flooded twice — damaging furniture and personal belongings. After that, she faced long stretches of unresponsiveness; she had to push repeatedly for service and felt awkward chasing fixes for a system she was already paying off. One persistent problem was a 2-gateway meter that went down in September and remained unaddressed for nearly three months despite promises; texts went unanswered, and she finally had to contact Enphase to find another provider to step in. Meanwhile she continued paying a loan on a system that wasn’t delivering. In an update, the company turned things around: they became responsive, repaired the issues, and made a real effort to make things right. She’s satisfied with the repairs and appreciates the follow-through, but the memory of the roof damage and months of chasing service is what will stick with her — prospective buyers should confirm how installers handle roof penetrations during bad weather and get clear response-time commitments in
Passed screening
Passed screening
Among the longest-standing installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
A valid contractor license is on record.
Connie D. chose Renewable USA after her tax preparer recommended them and financed a solar system for the back house. A year went by and the array still doesn't work. She called and texted Nick—who she believes is the owner—gave him her information, and waited for the promised callback that never came. Meanwhile the loan payments kept hitting her account, and she grew frustrated and suspicious of the company's 4.5-star rating, wondering if many of the positive reviews came from friends and family. For her main house she went with Tesla instead; that system worked from day one and any issues were fixed promptly. Now she's left holding payments for a nonworking system and debating whether to contact the financing company because Nick hasn't followed up.
After years of wavering and watching Edison bills climb past $400 a month for her 1948 house, Lynda Adams chose Renewable USA following research and recommendations from three people who had used them. She found Brady and Nick willing to answer every question, offer different technology options, and lay out each step, including the city permit and inspection process. The installation crews showed up professional, listened to concerns, and treated questions respectfully. Hiccups surfaced because the home’s older wiring demanded extra connections and more labor, but Renewable USA handled that additional work without tacking on extra charges. Lynda ended up with a fully installed system and a clear sense of what to plan for — do the homework on current and future power needs and finances, then expect the crew to manage permits and unforeseen wiring issues without surprise fees.
Warren finally pulled the trigger on solar and found the whole experience reassuring. He discovered that Nick took the time to lay out every detail clearly and thoroughly, and the installation crew handled the roof work smoothly and professionally. He walked away feeling the decision was worth it — the clear communication up front combined with a clean, well-executed install is what sealed the deal for him.