Rethink Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
We found a troubling pattern that disqualifies Rethink Energy. Over two dozen customers report being lured in with promises of free attic insulation, whole-house fans, or LED bulbs, only to be pushed into solar deals and then abandoned when they asked about the original add-ons. One homeowner called for four months straight about promised insulation and eventually got ghosted entirely. Another was told they qualified for a no-cost fan through Southern California Edison, except that SCE program expired in 2023. Beyond the bait-and-switch, we saw repeated complaints about no-show appointments, reps who vanish after signing, installs that don't match approved plans, and prices that climb three times from the original quote. One reviewer ended up paying thousands out of pocket for damage and now owes HOA fines because the roof work doesn't match the submitted design. The single positive review calls complaints "a lack of understanding," but the evidence shows a clear, repeated pattern of unfulfilled promises and disappearing support.
If you value honest dealings and reliable follow-through, cross Rethink Energy off your list. The add-on promises appear to be lead-generation bait, and once you sign, the company has a documented history of ghosting customers and leaving installs incomplete or incorrect.
Reviews That Shaped Our Verdict
John Kelly hired Freedom Forever for a residential solar installation and found the project unraveled quickly. He discovered the company lacked direct control or oversight of the installation process, which led to property damage and forced him to pay thousands in repairs out of his own pocket. Because the installed system didn’t match the approved plans, he was hit with HOA fines in addition to the repair bills. On top of that, the price was increased three times from the original offer, leaving him responsible for repeated cost increases and ongoing penalties.
Perry Miller arranged a solar referral that left him waiting for promised home upgrades: after another contractor installed the panels, Rethink Energy agreed to add attic insulation, install a whole‑house fan, and supply LED bulbs. He spent four months calling; at first they said they were “looking into it,” but then contact dropped off and calls and messages went unanswered. He ended up with the solar work completed by someone else and the extra items never delivered, and he notes the silence began once Rethink received the referral payment. The detail that stands out is the long, unanswered stretch—four months of follow‑up—after the panels were in place.
AJ Reale fell into what began as an offer of free insulation that quickly shifted into a solar sale. They ended up with a solar system that took more than a year to get up and running and kept all the documentation. Freedom Forever handled the project and failed to follow through: the company promised to install the insulation after the solar work, but that never happened and communication went silent. AJ left voicemails for Armando Lopez; Lopez answered once, promised to look into it and pass the information to his team, and then two months went by with no follow-up and unanswered calls. The lasting takeaway: after over a year to activation, the promised insulation was never installed and repeated attempts to get a response went nowhere.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 23
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 3 years
Newer than most installers in the market.
BBB Rating: F
Poor BBB standing. Significant complaints.
Review Patterns
Contractor License
License information could not be confirmed.
What You Can Expect
AJ Reale fell into what began as an offer of free insulation that quickly shifted into a solar sale. They ended up with a solar system that took more than a year to get up and running and kept all the documentation. Freedom Forever handled the project and failed to follow through: the company promised to install the insulation after the solar work, but that never happened and communication went silent. AJ left voicemails for Armando Lopez; Lopez answered once, promised to look into it and pass the information to his team, and then two months went by with no follow-up and unanswered calls. The lasting takeaway: after over a year to activation, the promised insulation was never installed and repeated attempts to get a response went nowhere.
Richard W. scheduled a visit with Armando for attic insulation at his home. During the appointment the crew pivoted to pitching solar; he repeatedly declined, but they kept pressing the offer. While inspecting the attic they caused actual damage, then promised to send someone to repair it. Weeks passed, his calls went unanswered, and the company stopped responding. He left a one-star review and would have given fewer if possible — the lasting image is a damaged attic and a broken promise to fix it.
Huy left a one‑star review after a solar installation that had been advertised to include an attic fan arrived without that promised component. He dug through online complaints and found several others alleging the same pattern: customers enticed by the promise of an attic fan who then got sold solar but never received the fan. He concluded the arrangement looked like a scam front to push solar sales and called the business model dishonest. When he raised the issue with Freedom Forever, their reps acted surprised or unaware — behavior he interpreted as them covering for the installer. What stuck with him was one simple missing item — the attic fan — and the pile of similar online complaints suggesting it wasn’t an isolated mistake.