RME Innovations reviews
• last updated FEB 26, 2026Loading map...
The Verdict
RME Innovations has a troubling split in customer experiences. On one hand, 15 reviews celebrate smooth installations and competitive pricing. On the other, we found two reviewers alleging roof damage, incomplete work, and unresponsive management, with one pursuing legal action over what they call fraud. The company handled PG&E interconnect hurdles that stumped a previous contractor in one Oakland project, and most crews finished on schedule. But the damage claims are specific and severe: four holes in a roof, a hole in an exterior wall, and installers who'd been with the company just two weeks. One customer waited through missed appointments and couldn't reach the project manager to get repairs scheduled. Post-sale support scored just 2.3 out of 5 in our analysis, with only 2 positive mentions against 4 complaints about phone responsiveness and incomplete paperwork. When things go right, the process moves fast. When they don't, you may struggle to get anyone on the phone.
If you're drawn to RME's competitive pricing, insist on meeting the specific crew who'll handle your roof and get damage-repair terms in writing before any work begins. The track record is too uneven to proceed without those safeguards.
Reviews That Shaped Our Verdict
Joseph L. hired RME to install a solar system in Oakland and found their bid to be the most competitive. He had previously run into delays with another contractor over the PG&E interconnect, and RME cleared those hurdles when the prior crew couldn’t. The crew worked professionally and with a friendly manner, the installation looks clean, and he rewarded the outcome with a five-star rating. The detail that stuck with him was RME’s ability to get the interconnect resolved when others struggled.
Tony arranged a residential solar install and walked away with a neat, finished array on his roof — but the smooth install ended up being the only part that went right. After the crew left, he discovered the interconnection paperwork to PGE had not been completed, and every attempt to get answers ran into unanswered phones and notices that the company wasn’t accepting calls. He’d been working with SunPower since Dec 23 and was told the crew worked for SunPower Solar, though he remained unsure about their exact affiliation. The memorable takeaway: the hardware was installed properly, but the utility paperwork and post-install customer contact weren’t handled — buyers should confirm who will file PGE forms and make sure there’s a reliable phone contact before signing.
Christina Azbill hired the company for a rooftop solar installation and quickly discovered the crew had only been on the job for about two weeks. They ended up leaving four holes in her roof and a hole in the side of the house, and the team’s inexperience showed through. The job was promised to take two days, but after three days the system still wasn’t finished, and she began to doubt whether some of the work had been done correctly. Appointments were unreliable — crews either didn’t show up or arrived hours late — and the project manager proved difficult to reach. When Christina pushed for repairs to the visible damage, the company refused to fix it, pushing her to start looking for an attorney. The image that lingers from her experience is not the panels but the four holes in the roof and an unresolved damage claim that led her toward legal action.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 76
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 3 years
Newer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Review Patterns
Contractor License
License information could not be confirmed.
What You Can Expect
Bobby P. ended up paying thousands for a solar installation that was never completed. He blames Martin and the crew for taking payment, leaving his property with unfinished work, and wasting his time and patience. He judged the team as inexperienced in the solar industry and described the whole ordeal as a scam. The most memorable detail: the project remained incomplete while the company had already charged him thousands, leaving him frustrated and out of pocket.
Jessica chose RME Innovations to install a home solar system and immediately found the consultation to be detailed and transparent. She walked through clear, tailored options that matched her needs and budget, which made the selection process straightforward. The installation crew arrived on time, worked neatly and professionally, treated her property with respect, and completed the job on schedule. She ended up with the system she wanted and a tidy site afterward — what stuck with her most was the upfront clarity that removed the guesswork from a major home decision.
Mariah C wanted solar for her home and chose RME Innovations Solar after they laid out all her options in clear, patient detail. She worked through every question, then experienced a quick, seamless installation that never disrupted her daily routine. The crew stayed diligent on site and left the property tidy once the job was done. What stuck with her most was the patient, thorough guidance — that clarity made the entire process feel straightforward and worry-free.