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We analyzed nearly a hundred reviews and found Ron Dorris Electric excels at responsive emergency work but stumbles on follow-through for bigger projects. One homeowner called at 8 a.m. with a dead outlet and had an electrician on-site within an hour, a pattern we saw repeated in 38 reviews praising fast turnaround. On workmanship, 59 reviews highlight experienced crews who spot code violations other contractors miss. One customer had a main panel replaced by a competitor that turned out to be dangerously miswired; Ron Dorris's electrician identified every issue, pulled permits, and rebuilt it to code over three days. But 12 reviews describe missed appointments, canceled visits, and post-install issues left unresolved. In one case, an oil cap came loose on a generator install and the company said servicing wasn't their responsibility, leaving the customer to clean up the mess. If you need a breaker replaced today, they'll likely arrive before lunch. If you're planning a generator or solar job that requires coordination across weeks, expect to chase them for updates.
If you have a straightforward electrical repair and value speed over hand-holding, Ron Dorris will likely impress you. If your project spans permits, multiple trades, or warranty claims, you may find yourself managing timelines they should own.
Connie experienced a late-night failure of an outlet and circuit breaker and left a message asking for help, mentioning she would only be home for a limited time. Early the next morning, shortly after 8 a.m., the office rang and promised a technician within the hour. Justin arrived as promised, sorted out the electrical issue, offered practical recommendations for future wiring work, and prepared a written estimate that spelled out the necessary repairs and costs. Connie has relied on this company for years; she values their consistent, responsive customer service. What stuck with her was how an overnight call turned into same-morning attention and a clear, actionable estimate from the technician.
Deborah R. spent two years juggling quotes and repairs for electrical work at her house and a rental, and after several problem jobs she finally turned to Ron Dorris Electric. Dave inspected the main panel that had been put in during last year’s remodel and uncovered code violations and safety hazards. He walked her through each problem, prepared a quote to replace the panel completely, and made clear that full replacement was necessary for code compliance and safety. The work took three days because of the scope and seriousness of the issues and the need to coordinate with PGE and the city. She came away confident in the quality of the materials and workmanship—the new main panel and subpanel should serve her for as long as she lives in the home and beyond. The price felt fair and reasonable, and for any future electrical needs she will call Ron Dorris Electric and specifically ask for Dave. What stood out most was Dave’s thorough diagnosis and the way he handled the permitting and coordination with the utility and city.
Mark E. chose Ron Dorris Electric for a residential Generac generator because they promised a single team to handle electrical, permitting and gas — unlike other firms that only wanted to do the electrical work. He paid a higher price expecting a true turnkey job, but the project quickly unraveled. He started work on a handshake before receiving a contract; they kept failing to send the agreement and mistyped his email address repeatedly, even misregistering the generator with Generac. He spent hours on the phone straightening out warranty registration that Ron Dorris insisted was the customer’s responsibility. Permitting never materialized, and he wound up hiring a plumber for $1,200 to run the gas line in addition to Ron Dorris’s bill. Communication felt scattered throughout the process: miscues, surprises on cost and scope, and no clear ownership of non-electrical tasks. The tipping point came during the first outage after installation: the generator’s oil cap came off, soaking the enclosure and leaving him without power. Ron Dorris declined to service the unit and pointed him to Generac. Generac’s authorized service partner examined photos and concluded the cap issue was not a
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Among the longest-standing installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
A valid contractor license is on record.
Chrissie D. has been a Suntegrity customer for many years and still relies on the solar system they installed on her home. She has watched the panels perform beautifully, needing nothing more than the occasional cleaning. When Suntegrity returned recently to consult about backup batteries, they laid out the pros and cons in plain language and did not try to push extra equipment. What stood out was that straightforward, no‑pressure approach; paired with long-term, low‑maintenance performance, it left her confident about sticking with them for future solar needs. She walked away from the meeting clear on the trade-offs and reassured that her system continues to run reliably.
Don L. had an 18-panel array with Enphase micro-inverters put on his ranch-style home about six years ago, and it ran problem-free until an electric car pushed his household use beyond what the roof produced. He asked Suntegrity for a quote to add 10 more panels. Suntegrity walked him through the options, offering two clear expansion plans, identified the ideal spot for the new panels, took care of the county permit, and kept to a very precise installation timeline. The crew installed high-quality components without drama, the grid connection cleared quickly, and the whole job felt timely and hassle-free. Customer service stayed attentive throughout, and he concluded that the “integrity” in the company’s name isn’t just marketing. What lingered with him was how completely Suntegrity managed the expansion—options, siting, permitting and a fast grid hookup—so his only job was deciding to move forward.
After shopping with seven or eight different solar consultants and coming away unconvinced, Cindi called Alan at Suntegrity and immediately felt "just right." She wanted a local company that would be around for the long haul and actually back its promises, so she moved forward with Suntegrity for a 14-panel system on her home. The install wrapped up in one day, the city completed the final inspection soon after, and she went live with PG&E a few days later. The crew handled the job in a professional, efficient and friendly way from start to finish. Two years on, the panels are still producing at peak performance. The detail that stood out most: a one-day installation and a very quick PG&E hookup that translated into reliable energy production over time.