92
Trust
Score
WattBot

Ron Dorris Electric & Solar reviews

NATIONAL
Ron Dorris Electric & Solar
96 Reviews • 1 Location 12,768 Data Points Processed

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The Verdict

We analyzed nearly a hundred reviews and found Ron Dorris Electric excels at responsive emergency work but stumbles on follow-through for bigger projects. One homeowner called at 8 a.m. with a dead outlet and had an electrician on-site within an hour, a pattern we saw repeated in 38 reviews praising fast turnaround. On workmanship, 59 reviews highlight experienced crews who spot code violations other contractors miss. One customer had a main panel replaced by a competitor that turned out to be dangerously miswired; Ron Dorris's electrician identified every issue, pulled permits, and rebuilt it to code over three days. But 12 reviews describe missed appointments, canceled visits, and post-install issues left unresolved. In one case, an oil cap came loose on a generator install and the company said servicing wasn't their responsibility, leaving the customer to clean up the mess. If you need a breaker replaced today, they'll likely arrive before lunch. If you're planning a generator or solar job that requires coordination across weeks, expect to chase them for updates.

If you have a straightforward electrical repair and value speed over hand-holding, Ron Dorris will likely impress you. If your project spans permits, multiple trades, or warranty claims, you may find yourself managing timelines they should own.

3 Stories That Stood Out

1. Deborah R.
Yelp | Dec 2, 2016 |

Deborah R. spent two years juggling quotes and repairs for electrical work at her house and a rental, and after several problem jobs she finally turned to Ron Dorris Electric. Dave inspected the main panel that had been put in during last year’s remodel and uncovered code violations and safety hazards. He walked her through each problem, prepared a quote to replace the panel completely, and made clear that full replacement was necessary for code compliance and safety. The work took three days because of the scope and seriousness of the issues and the need to coordinate with PGE and the city. She came away confident in the quality of the materials and workmanship—the new main panel and subpanel should serve her for as long as she lives in the home and beyond. The price felt fair and reasonable, and for any future electrical needs she will call Ron Dorris Electric and specifically ask for Dave. What stood out most was Dave’s thorough diagnosis and the way he handled the permitting and coordination with the utility and city.

2. Connie W.
Yelp | Jun 30, 2016 |

Connie experienced a late-night failure of an outlet and circuit breaker and left a message asking for help, mentioning she would only be home for a limited time. Early the next morning, shortly after 8 a.m., the office rang and promised a technician within the hour. Justin arrived as promised, sorted out the electrical issue, offered practical recommendations for future wiring work, and prepared a written estimate that spelled out the necessary repairs and costs. Connie has relied on this company for years; she values their consistent, responsive customer service. What stuck with her was how an overnight call turned into same-morning attention and a clear, actionable estimate from the technician.

3. Mark E.
Yelp | May 22, 2020 |

Mark E. chose Ron Dorris Electric for a residential Generac generator because they promised a single team to handle electrical, permitting and gas — unlike other firms that only wanted to do the electrical work. He paid a higher price expecting a true turnkey job, but the project quickly unraveled. He started work on a handshake before receiving a contract; they kept failing to send the agreement and mistyped his email address repeatedly, even misregistering the generator with Generac. He spent hours on the phone straightening out warranty registration that Ron Dorris insisted was the customer’s responsibility. Permitting never materialized, and he wound up hiring a plumber for $1,200 to run the gas line in addition to Ron Dorris’s bill. Communication felt scattered throughout the process: miscues, surprises on cost and scope, and no clear ownership of non-electrical tasks. The tipping point came during the first outage after installation: the generator’s oil cap came off, soaking the enclosure and leaving him without power. Ron Dorris declined to service the unit and pointed him to Generac. Generac’s authorized service partner examined photos and concluded the cap issue was not a

Platforms Monitored

Yelp
96 Reviews · 2 Locations
4.5/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.4/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.6/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 92

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 16 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Chrissie D.
Yelp | Feb 3, 2025 |

Chrissie D. has been a Suntegrity customer for many years and still relies on the solar system they installed on her home. She has watched the panels perform beautifully, needing nothing more than the occasional cleaning. When Suntegrity returned recently to consult about backup batteries, they laid out the pros and cons in plain language and did not try to push extra equipment. What stood out was that straightforward, no‑pressure approach; paired with long-term, low‑maintenance performance, it left her confident about sticking with them for future solar needs. She walked away from the meeting clear on the trade-offs and reassured that her system continues to run reliably.

2. Don L.
Yelp | Jun 29, 2023 |

Don L. had an 18-panel array with Enphase micro-inverters put on his ranch-style home about six years ago, and it ran problem-free until an electric car pushed his household use beyond what the roof produced. He asked Suntegrity for a quote to add 10 more panels. Suntegrity walked him through the options, offering two clear expansion plans, identified the ideal spot for the new panels, took care of the county permit, and kept to a very precise installation timeline. The crew installed high-quality components without drama, the grid connection cleared quickly, and the whole job felt timely and hassle-free. Customer service stayed attentive throughout, and he concluded that the “integrity” in the company’s name isn’t just marketing. What lingered with him was how completely Suntegrity managed the expansion—options, siting, permitting and a fast grid hookup—so his only job was deciding to move forward.

3. Cindi B.
Yelp | May 10, 2023 |

After shopping with seven or eight different solar consultants and coming away unconvinced, Cindi called Alan at Suntegrity and immediately felt "just right." She wanted a local company that would be around for the long haul and actually back its promises, so she moved forward with Suntegrity for a 14-panel system on her home. The install wrapped up in one day, the city completed the final inspection soon after, and she went live with PG&E a few days later. The crew handled the job in a professional, efficient and friendly way from start to finish. Two years on, the panels are still producing at peak performance. The detail that stood out most: a one-day installation and a very quick PG&E hookup that translated into reliable energy production over time.

02

1. Scott L.
Yelp | Feb 15, 2023 |

Scott L. runs a residential architecture firm in the North Bay and, after working with Suntegrity Solar on several client projects, made them his firm's go-to solar recommendation. He then chose Suntegrity for his own house — the final subcontractor on a long remodel — and found them to be the strongest trade on the job. Keith led the initial conversations and provided the technical information, Jeremy kept scheduling tight, and Colby, Calvin and the install crew completed the roof work cleanly and efficiently. To a person, the team was knowledgeable, friendly and efficient, and their communication kept the project on track. What stuck with him most was how their clear, reliable communication and coordinated crew smoothed what could have been the most stressful part of a lengthy remodel.

2. Jason R.
Yelp | Jan 7, 2021 |

Jason R. decided to go solar and ended up installing a 12-panel array on his roof. He first connected with Alan, who called back and immediately struck him as experienced — asking pointed questions that zeroed in on what his home actually needed. After Jason emailed his PG&E bills, Alan ran the numbers and returned a proposal that landed only a few hundred dollars off a highly rated competitor on Yelp; Jason appreciated that Alan sized the system to fit need rather than padding the sale. A different team member then visited to take precise measurements and lock the plan in. The project slid later than first scheduled because of COVID disruptions and the wildfires, but when the crew arrived they completed the roof install in a single day; the result looks tidy and professional — from the street you can really only see the panels. He’s been checking production online and finds it interesting, though with under two months of winter output he can’t yet judge cost savings. What sticks with him most is Alan’s consultative, needs-first approach and the clean, one-day installation paired with live production monitoring as the next thing to watch.

3. Barry L.
Yelp | Jun 13, 2020 |

Barry L. shopped five solar companies before settling on Kreutzfeld Construction (Suntegrity) for a rooftop system, after finding most installers either underestimated his options or refused the job. He encountered teams who limited him to nine panels because his roof didn’t face perfectly south, and one who said they couldn’t install at all because the house “had no attic.” Suntegrity approached the job differently. Their technician arrived already armed with a satellite-derived roof layout and a checklist of likely shadow sources—chimney, vents, nearby trees—and then spent an hour on the roof with a tape measure. He produced a computer visualization showing the roof, sun positions and the shadow patterns across all 365 days of the year, which reframed what was possible. Faced with a largely north-facing roof and no attic, the tech proposed a reverse-tilt array, bolting racking directly to measured roof beams so the system could be expanded rather than curtailed. They handled permitting and financing too, coordinating with Sonoma County’s solar loan program, and tracked down American-made panels at the same price as foreign options. The installation crew arrived on time, worked:

03

1. Jen C.
Yelp | Aug 19, 2020 |

After several bad experiences with local electricians, Jen C. turned to Ron Dorris Electric & Solar and found a team that felt different from the start — hardworking, deeply knowledgeable, honest, and genuinely kind. A few months ago she invested in an in-home Generac generator through them, and the company managed the whole project from quote to finish so she didn’t have to chase anyone or micromanage the process. The work came back high-quality, and the customer care felt authentic rather than checkbox politeness. She built a real rapport with office staff Michelle and Selena, who answer the phones and take the time to ask how she’s doing, and with Melissa, who ran the generator project end-to-end in an organized, attentive way. Philip handled city inspections and permits, showing up on time and staying responsive. Adrian, the lead electrician, proved especially reliable: when Jen lost power, he arrived within 15 minutes to complete the final install so she’d have power, walked her through every step, and later returned on his own time to make sure the generator shut off correctly. The rest of the installation crew were likewise professional and skilled. What sticks most is a

2. Amy H.
Yelp | Sep 8, 2016 |

Amy H. had looked into solar years earlier but decided it didn’t make sense for their low energy use—until she leased an electric car in March and suddenly saw her electricity jump. She watched a PGE bill move from about $220 to roughly $500 the month she started charging the car, and that tipping point pushed her back into shopping for solar. She connected with several companies but found Russel from ReSolar stood out for his deep knowledge and patience; he answered a long list of questions and helped them pick panels that looked less obtrusive on the roof—an option other companies hadn’t offered. RePower by Solar Universe then stepped in on the installation side, accommodating the exact dates the family needed and showing up when they said they would. The installers not only worked cleanly and efficiently but also helped with a few small roof tasks along the way. The numbers changed quickly: after the system went live, their next bill dropped to about $20 (that even includes gas). They expect a strong outcome at TrueUp. Russel has kept up timely, professional follow-up on remaining questions, which has made the whole process feel well supported. What sticks most is the leap

3. Alan F.
Yelp | Jan 23, 2014 |

Alan F. hired Ron Dorris Electric and Solar in 2010 to mount a rooftop solar electric array and replace an antiquated main breaker panel on his home. He watched the crew show up on time, work cleanly, and leave the site tidy, and the installation itself finished to a high standard. Pricing landed on the competitive side, and three years later the system continued to run flawlessly. The solar output even pushed his PG&E account into credit for about half the year, a payoff that made the decision feel clearly worthwhile. For him, the combination of reliable workmanship, fair price, and sustained performance is what singled out the contractor.

Long-term Satisfaction

Long-term satisfaction for Ron Dorris Electric & Solar holds steady at 5.0 ★. This is better than 95% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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