71Trust Score
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Roof King Roofing & Solar reviews

/ NATIONAL
Roof King Roofing & Solar
158 Reviews • 1 Location 21,014 Data Points Processed

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The Verdict

Roof King delivers clean workmanship when projects go smoothly, but communication breakdowns create serious risk. One homeowner woke to roofers on-site with zero advance notice, then watched the quoted price jump $4,700 mid-project without explanation. Billing errors landed invoices at the wrong address, revision work happened without notification, and follow-up calls went unreturned for weeks until a past-due notice arrived. We found 17 reviews flagging similar gaps: missed appointments, inflated quotes, unresponsive project managers, and administrative staff who turned abrasive when problems surfaced. The crews themselves earn consistent praise (84 mentions of solid workmanship, thorough daily cleanup, courteous behavior), but the administrative layer above them struggles to keep homeowners informed. In one emergency repair, the team arrived next-day and charged 25% less than a competitor. In another full re-roof, the owner spent two months chasing updates only to learn via tenant that the job was done. If you're replacing a roof while solar panels sit on top, that coordination gap becomes expensive.

If you hire Roof King, get every scope change, timeline shift, and cost adjustment in writing before crews arrive. The field teams do meticulous work, but the office communication is inconsistent enough that you'll need a paper trail.

Reviews That Shaped Our Verdict

Melinda Kanter
GoogleAug 23, 2025

Melinda faced a 34-year-old roof with solar panels still on it and needed a full roof replacement, a new solar inverter, and wanted to add a battery — a fairly complex job on a ranch-style home with live equipment. She brought in Roof King and watched the team coordinate the roofing and solar work smoothly; the company answered questions quickly at every stage and kept communication simple. The crews arrived polite and professional, cleaned the work area each evening before leaving, and left the site tidy. After the project finished a small roof vent needed adjustment; Roof King returned and fixed it the next day. What lingered most for her was the combination of fast responses and the crew’s nightly cleanups — those two details turned a potentially stressful overhaul into a straightforward experience.

Verified CustomerLong-term CustomerRecent
Andrea J.
YelpNov 6, 2020

Andrea J. hired Roof King to replace a nearly 28‑year‑old roof after a leak, signing a contract for a full re‑roof (leaving the solar panels in place) at a quoted price of $9,745. She trusted the project manager’s expertise, but the job unraveled quickly: roofers showed up without notifying her (her tenant had to call), and when the crew finished she discovered a messy, unfinished result — concrete end caps that looked out of place, bright red valleys and chimney vents, ripped or unpainted flashing, sloppy adhesive work, and a broken outdoor electrical outlet. The project manager visited and agreed the work needed improvement. Billing added to the chaos. An invoice wrongly mailed to the Oceanside property — not her Virginia mailing address — arrived for $14,436, some $4,691 above the contract. The project manager acknowledged it should never have gone out. Two weeks later a revised invoice landed for $11,016, still $1,271 higher than the original quote, yet she was never told what extra repairs or materials led to the increase. When her tenant informed her that the revisions were complete, she called the project manager to request a final inspection and asked whether to pay the $

Verified CustomerLong-term Customer
Noel R.
YelpMar 15, 2015

Noel discovered a puddle in the bathroom after a heavy rain and water coming through the light fixture — a startling problem in a house they’d moved into seven years earlier, where the previous owners had already replaced the paper under the tile roof and they’d assumed at least another decade before needing a full roof. With a yearly budget already earmarked for new appliances and replacing a 16‑year‑old car, a new roof was an unwelcome surprise. They asked the neighborhood for roofer recommendations and, as a Yelp advocate, checked reviews — only to find many contractors refused “small jobs” and steered customers straight to full replacements. Two companies on the list stood out for recent, numerous reviews; the first to come out pushed a government‑backed Hero loan and delivered a deceptively low estimate that covered labor only, left materials and guarantees vague, and made them uncomfortable. Roof King arrived the following week as scheduled; senior project manager Gadiel Arce quickly diagnosed the issue, walked Noel’s husband through what needed fixing, and offered a flat, no‑surprises price followed by a written contract. The crew member Pablo showed up early and worked with

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Yelp
212 Reviews · 2 Locations
4.2/5
Google
49 Reviews · 1 Location
4.1/5
BBB
3 Reviews · 1 Location
2.3/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.3/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.4/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.5/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 71

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 14 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

James L.
YelpDec 13, 2018

James hired Brian to redo his garage roof in 2014, and the crew finished the job cleanly, quickly, and with attention to detail. Years later, when a leak showed up on his main house roof and most other roofers wouldn’t even come out—insisting on a full replacement—Brian showed up, took a careful look, and explained a clear, practical repair he could carry out himself. He left him with step‑by‑step guidance that could realistically buy another 20 years of life for the roof. The memorable part of the experience wasn't just the original workmanship but Brian’s honesty and hands‑on help when a costly replacement seemed premature.

PositiveVerified CustomerLong-term CustomerUnfair
Denise R.
YelpJan 29, 2014

Denise had her concrete-tile roof completely redone about a year ago and stood at the window watching Brian and his crew work. She watched them install Shark Skin and walked away feeling confident the roof problems were behind her. She called Brian a couple of times afterward asking for gutter and solar referrals, and he always answered patiently, explained options clearly, and really listened so she could make informed choices. A few friends she recommended also hired Brian, and they ended up equally pleased with the workmanship. The job combined careful, visible on-site work, high-quality products, and ongoing personal service — all delivered at a competitive price — and what lingered most was how approachable and helpful Brian remained long after the installation.

PositiveVerified CustomerLong-term CustomerUnfair
Kelly N.
YelpNov 29, 2019

Kelly hired Brian and his team for a solar installation on her home about a year ago and found them exceptionally responsive even though it fell during a heavy rain season. She watched Brian stay on top of communication while the crew worked quickly and professionally, navigating the weather to finish the job. The installation wrapped up promptly and at a very reasonable price, and what stuck with her was how smoothly they handled tight timelines and poor conditions.

PositiveVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction