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Roof King Roofing & Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
Roof King delivers clean workmanship when projects go smoothly, but communication breakdowns create serious risk. One homeowner woke to roofers on-site with zero advance notice, then watched the quoted price jump $4,700 mid-project without explanation. Billing errors landed invoices at the wrong address, revision work happened without notification, and follow-up calls went unreturned for weeks until a past-due notice arrived. We found 17 reviews flagging similar gaps: missed appointments, inflated quotes, unresponsive project managers, and administrative staff who turned abrasive when problems surfaced. The crews themselves earn consistent praise (84 mentions of solid workmanship, thorough daily cleanup, courteous behavior), but the administrative layer above them struggles to keep homeowners informed. In one emergency repair, the team arrived next-day and charged 25% less than a competitor. In another full re-roof, the owner spent two months chasing updates only to learn via tenant that the job was done. If you're replacing a roof while solar panels sit on top, that coordination gap becomes expensive.
If you hire Roof King, get every scope change, timeline shift, and cost adjustment in writing before crews arrive. The field teams do meticulous work, but the office communication is inconsistent enough that you'll need a paper trail.
3 Stories That Stood Out
Andrea J. hired Roof King to replace a nearly 28‑year‑old roof after a leak, signing a contract for a full re‑roof (leaving the solar panels in place) at a quoted price of $9,745. She trusted the project manager’s expertise, but the job unraveled quickly: roofers showed up without notifying her (her tenant had to call), and when the crew finished she discovered a messy, unfinished result — concrete end caps that looked out of place, bright red valleys and chimney vents, ripped or unpainted flashing, sloppy adhesive work, and a broken outdoor electrical outlet. The project manager visited and agreed the work needed improvement. Billing added to the chaos. An invoice wrongly mailed to the Oceanside property — not her Virginia mailing address — arrived for $14,436, some $4,691 above the contract. The project manager acknowledged it should never have gone out. Two weeks later a revised invoice landed for $11,016, still $1,271 higher than the original quote, yet she was never told what extra repairs or materials led to the increase. When her tenant informed her that the revisions were complete, she called the project manager to request a final inspection and asked whether to pay the $
Noel discovered a puddle in the bathroom after a heavy rain and water coming through the light fixture — a startling problem in a house they’d moved into seven years earlier, where the previous owners had already replaced the paper under the tile roof and they’d assumed at least another decade before needing a full roof. With a yearly budget already earmarked for new appliances and replacing a 16‑year‑old car, a new roof was an unwelcome surprise. They asked the neighborhood for roofer recommendations and, as a Yelp advocate, checked reviews — only to find many contractors refused “small jobs” and steered customers straight to full replacements. Two companies on the list stood out for recent, numerous reviews; the first to come out pushed a government‑backed Hero loan and delivered a deceptively low estimate that covered labor only, left materials and guarantees vague, and made them uncomfortable. Roof King arrived the following week as scheduled; senior project manager Gadiel Arce quickly diagnosed the issue, walked Noel’s husband through what needed fixing, and offered a flat, no‑surprises price followed by a written contract. The crew member Pablo showed up early and worked with
Melinda faced a 34-year-old roof with solar panels still on it and needed a full roof replacement, a new solar inverter, and wanted to add a battery — a fairly complex job on a ranch-style home with live equipment. She brought in Roof King and watched the team coordinate the roofing and solar work smoothly; the company answered questions quickly at every stage and kept communication simple. The crews arrived polite and professional, cleaned the work area each evening before leaving, and left the site tidy. After the project finished a small roof vent needed adjustment; Roof King returned and fixed it the next day. What lingered most for her was the combination of fast responses and the crew’s nightly cleanups — those two details turned a potentially stressful overhaul into a straightforward experience.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 71
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
James hired Brian to redo his garage roof in 2014, and the crew finished the job cleanly, quickly, and with attention to detail. Years later, when a leak showed up on his main house roof and most other roofers wouldn’t even come out—insisting on a full replacement—Brian showed up, took a careful look, and explained a clear, practical repair he could carry out himself. He left him with step‑by‑step guidance that could realistically buy another 20 years of life for the roof. The memorable part of the experience wasn't just the original workmanship but Brian’s honesty and hands‑on help when a costly replacement seemed premature.
Denise had her concrete-tile roof completely redone about a year ago and stood at the window watching Brian and his crew work. She watched them install Shark Skin and walked away feeling confident the roof problems were behind her. She called Brian a couple of times afterward asking for gutter and solar referrals, and he always answered patiently, explained options clearly, and really listened so she could make informed choices. A few friends she recommended also hired Brian, and they ended up equally pleased with the workmanship. The job combined careful, visible on-site work, high-quality products, and ongoing personal service — all delivered at a competitive price — and what lingered most was how approachable and helpful Brian remained long after the installation.
Carlos N. had Archie inspect his roof last Monday, and Archie promised to email a quote after the visit. He waited but never received the quote and now wonders whether Archie didn't have his email address or the company simply isn't interested in the job. The striking detail is that the on-site inspection happened, but the promised follow-up never arrived — a silence that left him unsure how to move forward (3-star rating).
Bettyann's homeowners association has relied on Roof King for several years, and she has appreciated their steady workmanship and dependable service. Over that time the HOA found their pricing falls around the local market average. The company arrives licensed, insured, and carrying workers' compensation coverage, which gave the association added peace of mind. That mix of consistent work, reasonable cost, and full insurance is why the HOA kept using them.
Kelly hired Brian and his team for a solar installation on her home about a year ago and found them exceptionally responsive even though it fell during a heavy rain season. She watched Brian stay on top of communication while the crew worked quickly and professionally, navigating the weather to finish the job. The installation wrapped up promptly and at a very reasonable price, and what stuck with her was how smoothly they handled tight timelines and poor conditions.
Lee C hired the company to inspect a leaking roof on his house. While the inspector was up on the tiles he heard stomping on the roof twice, and the inspector later walked him through a list of 12 broken or chipped tiles that needed replacing. When Lee pressed the inspector on how tiles could crack, the inspector answered they were damaged during the original installation — an explanation Lee found hard to believe. He already had several roof estimates and one other company had completed a much more thorough inspection, creating a clear discrepancy. After reviewing the work, Lee concluded the inspector completed only about a third of the tasks laid out in the contract and recorded video evidence to back up that conclusion. The combination of the stomping, the unlikely explanation for the cracked tiles, and the video of incomplete work is the detail Lee kept — the thing a prospective buyer would remember.
Rani contacted Brian a couple of years ago about getting a new roof, then put the job off — when she called back he dug up their old estimate and within two weeks the crew completed the work in time for the rainy season. She ended up with a full “peel back” reroof: the tile came off, new decking and paper went down, and the tile went back on, an extensive job handled with steady punctuality. The crew arrived on time every day, worked carefully, swept and ran a blower at the end of each day, and when an unexpected issue cropped up Brian rang to walk her through the choice of fixes. Because she runs a dog rescue and has many dogs at home, she worried about disruption, but the team treated the house and yard with respect — no nails, no dirt left behind, sidewalks swept clean. They drove off about an hour before she wrote the review and everything looked good as new; compared with a previous roof job that left an attic full of soda cans and trash, this felt like a dream. The detail that stuck with her was the combination of clear communication and spotless cleanup around all those dogs — the thing that made the whole process effortless.
Melinda faced a 34-year-old roof with solar panels still on it and needed a full roof replacement, a new solar inverter, and wanted to add a battery — a fairly complex job on a ranch-style home with live equipment. She brought in Roof King and watched the team coordinate the roofing and solar work smoothly; the company answered questions quickly at every stage and kept communication simple. The crews arrived polite and professional, cleaned the work area each evening before leaving, and left the site tidy. After the project finished a small roof vent needed adjustment; Roof King returned and fixed it the next day. What lingered most for her was the combination of fast responses and the crew’s nightly cleanups — those two details turned a potentially stressful overhaul into a straightforward experience.
T. T. recalls their community hiring Roof King a few years back for a roof project and wiring $23,000 to the company during the job. When Roof King failed to pay the supplier, the supplier came after the community for payment, Roof King filed for bankruptcy, and the community wound up covering the bill a second time — effectively paying twice for the same roof. T. T. remains out the money and wants Roof King to repay the funds taken.
Long-term Satisfaction
Long-term satisfaction for Roof King Roofing & Solar holds steady at 4.5 ★. This is better than 89% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.