Roofmasters reviews

Suzanne S. built a year-long relationship with Roofmasters while managing repairs on her dad’s house from out of state. The crew assessed needs, completed repairs and kept coming back to follow up on new concerns, and Johnathon stepped in to own the process and keep things moving so she could juggle logistics from afar. While visiting New York City she even ran into someone from Suisun who, on learning who was working on her dad’s home, exclaimed "Roofmasters is the best!" The unexpected, coast-to-coast endorsement — plus Johnathon’s steady follow-through — is the detail that lingered for her.

Suzanne Sarka has worked with Roofmasters for about a year on her dad’s house—having them review needs, perform repairs, and come back to follow up on other concerns. John took the lead, handled every detail, and pushed the work forward when it needed momentum. She even ran into one of their colleagues in New York City who, on hearing who was working on the house, agreed, "Roofmasters is the best!" That offhand endorsement in NYC, after a year of consistent follow-through, is the detail that stuck with her.

In October 2023 Randie hired Roof Masters to replace her roof and gutters. She discovered the crew worked professionally and left a high-quality installation, but the most striking outcome came afterward: by choosing the most energy-efficient roofing available at the time, her PGE bills dropped noticeably in both winter and summer. That consistent reduction in electricity costs became the clearest benefit of the job. She also relies on Roof Masters for roof inspections in her real estate business, where she finds their inspections efficient, professional, and priced fairly rather than inflated. Between the workmanship, the measurable energy savings, and repeatable inspection service, the detail that stays with her is the lowered utility bills — a concrete result she’s seen every season since the replacement.

Dave hired Roof Masters Suisun over three years to tackle a major overhaul on his Astoria Drive home in Fairfield: he moved from a tile roof to shingles, had solar panels installed, and dealt with serious dry rot. He watched the crew work through each challenge and ended up with a new shingle roof, solar in place, and the dry rot repaired. The on-site team impressed him as phenomenal, and the service felt first-class from start to finish — the steady professionalism across those very different jobs is the detail he remembers most.

Robert S. hired Roofmasters in mid‑2022 to replace his roof, install new facing boards, and fit gutter covers on his home. The crew finished the job cleanly, and only recently a wind‑driven storm revealed a leak that allowed water into his kitchen wall. An inspection traced the source to the original stucco/roof interface rather than anything the crew had done during the replacement. Even so, Roofmasters returned, repaired the problem, and did the work at no charge. What left the strongest impression was their willingness to fix an issue that wasn’t theirs — the team’s follow‑through on a non‑company fault became the memorable detail that defined the whole experience for him.

Living in an Eichler with a flat roof, Elaine worried that the roof might give her trouble. She chose Roofmasters for a full replacement, then relied on their yearly maintenance plan — those annual visits caught small issues early and kept problems from developing. She valued the company’s flexibility and prompt follow-up: Jonathan and the office team rearranged appointments without fuss when she needed to reschedule, and the inspectors and crew who showed up for service proved professional and competent. What stuck with her most was the combination of the new roof plus recurring, attentive maintenance — a routine that has kept the flat roof steady for many years.

Helen bought her house in the 1990s and hired Roof Masters to replace the main roof and later to roof a new 600 sq ft backyard unit. After her husband died in 2009, she came to rely on Arron and Johnathon for fast repairs, clear assessments and estimates, and work that gets done right the first time. Johnathon answers her calls quickly and fits her into the schedule as soon as possible, while Aaron, the proprietor, has consistently provided fair estimates over the years. She passed Roof Masters’ name along to friends and coworkers, who repeated the same praise for honest work ethics, reasonable pricing and a pleasant experience with Johnathon Weiss. The detail that sticks with her is the long-term, dependable relationship — a local crew she can call in a pinch and trust to show up, quote fairly and fix the problem correctly.

Keith A. turned to Roofmasters when his church’s very tall, peaked roof kept losing shingles. Over the past few years he called them out several times to replace shingles that had been blown off; each job finished with professional workmanship, repairs that held up over time, and a price that didn’t feel excessive. Because they handled those tricky, high-roof repairs reliably and affordably, the congregation now treats Roofmasters as their go-to for roof problems — whenever shingles come off that steep peak, he knows who to call.

Jeannette P. owns three residential structures on a single lot in Vallejo, CA, and for more than five years has relied on Roofmasters to inspect each roof, provide repair estimates, and project when replacements will be needed. She still gathers at least two competing bids for comparable work, but time and again chooses Roofmasters because of the way Jonathan and the customer service team communicate and manage the jobs, and because Justin and the repair crew show up prepared and professional. She appreciated that crews were consistently kind and respectful, completed the agreed work, and followed through—delivering solid workmanship and a level of integrity that made her trust them across multiple projects. After years of repeated inspections and repairs across all three roofs, the steady communication and dependable follow-through from specific team members is what keeps her coming back.