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Rooftop Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
Rooftop Solar gets installs right the first time. We analyzed hundreds of reviews and found just 1 complaint about workmanship quality versus 109 praising it. One homeowner had panels installed while traveling on vacation and returned to a fully commissioned system already generating electricity. Another watched their team finish a complete installation in a single day, then clean up so thoroughly there wasn't a scrap of packaging left behind. The most distinctive pattern we noticed: 130 reviews mention sales and project management staff by name, with reviewers praising how they answer every question without impatience. Michelle, a project manager mentioned in multiple reviews, fielded one customer's barrage of technical questions in near-real time and still followed up after installation to troubleshoot monitoring software. The financial outcomes back up the service quality. Nineteen reviewers report generating 99-100% of their annual electricity needs, turning $200+ monthly bills into single-digit charges. One engineering-focused customer has tracked his sixteen-panel system for fifteen months with zero maintenance beyond occasionally checking the phone app. (The quiet satisfaction of near-zero electric bills, as one reviewer put it, is apparently the only noticeable change in daily life once the system is running.)
If you want an installer who'll patiently walk you through micro inverter specs and then actually show up to fix a monitoring glitch two years later, Rooftop Solar is worth the premium.
3 Stories That Stood Out
Daniel hired Rooftop to finish a residential rooftop solar project that had already stalled after an unsatisfactory experience with Tesla. He quickly discovered that the team—from John in sales to Melissa managing the project and Chris leading the installers—moved deliberately and stayed responsive throughout the process. He ran the crew through a long list of questions and concerns; Melissa answered nearly in real time, breaking down every component and calming the technical confusion that had built up. The installers finished the on‑roof work efficiently, and the team kept pushing when a series of utility-side errors threatened to delay commissioning. Rooftop navigated those problems, coordinated solutions, and brought the system to full commissioning. What stood out was how the company took over a difficult, atypical situation and handled it end-to-end: patient explanations, fast responses to a demanding customer, and persistence through utility obstacles. The end result was a completed, commissioned system and a homeowner who felt the team could handle almost any complication.
BillFerrisPhoto flipped on a rooftop solar array on a bright September day in 2015 and, after two and a half years of steady operation, the system now produces enough electricity to cover all of his household usage and then some. He began the process when a Rooftop Solar representative knocked on his door in late April 2015; the rep left information and followed up by email to set up a meeting with him and his wife. Rooftop Solar managed the whole project—pulling permits, coordinating with the local utility for plan review and inspections, and handling final approval—while their team kept the paperwork and materials clear and easy to understand. The company’s schedule held true: the installation took about four months as originally quoted, much of the work happening while the family was on vacation, and the system went live in late September. On the practical side, incentives and tax credits trimmed the net cost to roughly $10,000, and he projects about $23,000 in avoided utility costs over a 20-year run; the array has also boosted the home’s resale value and trimmed the family’s carbon footprint. The detail that stuck with him most was checking the online monitoring from day one—s
After interviewing several installers for a home solar setup, Neil Mawk chose Rooftop Solar and ended up extremely satisfied. He found Michelle, the project manager, kept him informed at every stage, patiently fielded a steady stream of questions and never acted like he was a bother. Tim, the installer, did tidy work on the roof and took time to walk him through practical tips for using the system. Even after the panels were live, Michelle continued to answer follow-up questions until he felt confident. The installation matched what they represented in the quote, and what stuck with him was the combination of clear, hands-on communication from the project manager and the installer’s useful, real-world advice about operating the system.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 92
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Helene hired Rooftop Solar to put a rooftop solar system on her home in February 2021 and discovered a responsive, customer-focused crew. She walked through a sales process with competitive pricing and clear information, and the team quoted solid equipment — then upgraded some components at no extra charge so she could meet her energy targets without having to replace her circuit breaker box. When a few HOA-related glitches cropped up, the company stayed engaged and worked with both her and the HOA to resolve concerns. A handful of panels didn’t perform at first; Rooftop Solar immediately pulled in the equipment manufacturer and got the issues corrected. They also checked back in at her one-year anniversary. The detail that stands out is the no-cost equipment upgrade that avoided a costly electrical panel workup, combined with steady follow-up from installation through the first year.
Helene hired Rooftop Solar to put a rooftop PV system on her home in February 2021 and found the whole process unusually customer-focused. She appreciated a competitive price and straightforward sales conversations that set realistic expectations about equipment and the installation timeline. When the crew suggested an equipment change, the company upgraded components at no extra charge so she could meet her energy targets without paying to upgrade her circuit breaker box. She encountered a few hiccups with her HOA and they stepped in to address the association’s concerns and keep the project moving. A handful of panels didn’t perform right away, and Rooftop Solar immediately coordinated with the equipment manufacturer to get replacements or repairs. They even checked back in on her system at the one-year mark to confirm everything was working. What sticks most is that Rooftop Solar not only fixed problems quickly but made a no-cost equipment upgrade to avoid a separate electrical upgrade, and kept following up long after the install.
Helene chose Rooftop Solar to install a rooftop PV system on her Scottsdale home in February 2021 and found their combination of honesty and responsiveness stood out from the start. She discovered their quoted equipment was solid — and they even upgraded some components at no extra charge so her system would hit energy targets without forcing a breaker-box upgrade. When a few HOA issues popped up, the crew navigated the concerns quickly and supported her through the process. A handful of panels initially underperformed, and Rooftop Solar immediately engaged the equipment manufacturer and got the faults corrected. They also checked back around the one-year mark to make sure everything was still performing. The detail that lingered with her was the no-cost equipment upgrade that avoided a major electrical upgrade, paired with fast, hands-on follow-up whenever problems arose.
Gerald hired Rooftop Solar to design and install a sixteen-collector rooftop system. With an engineering background he scrutinized their choices and found a layout built around leading panels, solid electronics and microinverters. The installation went in professionally with crews that took care to avoid disrupting the household, and for the past fifteen months the array has quietly produced electricity to the original specifications. The most tangible outcome has been near-zero electric bills and the steady satisfaction of shrinking the home’s carbon footprint. Smartphone apps that show real-time, per-collector output give him immediate visibility and reassurance that each collector is performing. What lingered most for him was the ability to watch each collector’s production on his phone while the power bill effectively disappears.
Chris Scully had Rooftop Solar install the panels and equipment on his new home just over a year ago, and he has been completely satisfied with both the company and the system. He discovered a crew that was educated, courteous and thorough, which made the installation feel professional and straightforward. A year in, the positive impression remains — what stood out most was the team's combination of knowledge and courtesy, not just the finished array on the roof.
Gretchen M. lives in Sedona and had rooftop solar installed on her home nine years ago. She found the installation seamless and has continued to appreciate the company's follow-up service. In a place where summer APS bills often climb above $200, her system feeds power back to the grid every day, which left her with a July bill of just $16. Working with Rooftop Solar felt straightforward, and nine years later the dramatic reduction in seasonal bills — that $16 month — is the detail she remembers most.
Minako marked the system’s one-year anniversary and looked back on installing rooftop panels at her Sun City Festival home in Buckeye, near Surprise. She found Rooftop Solar stood out because the sales rep Michelle balanced clear knowledge with no pressure, and project manager Vanessa stayed involved throughout the job. When the builder’s one-year inspection turned up a few minor issues, Rooftop Solar stepped in and handled the fixes, and she’s been seeing noticeable savings on her energy bills since. Her clearest takeaway: the company’s follow-through after the inspection — not just the initial sale — made the difference.
Minako T. celebrated the one-year anniversary of Rooftop installing solar panels on her home. Shortly after the install she ran into a minor snag during the home builder’s inspection, but Rooftop stepped in, resolved the issue, and she hasn’t had any problems since. She appreciated the company’s customer service and singled out Michelle, the sales rep, and Vanessa, the project manager, for being especially helpful. The detail that stuck with her was the team’s follow-through—quickly fixing the inspection problem and staying engaged—which left her confident in the system and the company’s support.
David installed a solar array on his home a couple of years ago and has watched it perform dependably ever since. He liked that the project let him support a local company while trimming his electric bills as utility rates climbed and switching to clean, renewable power. Rooftop Solar guided him through the selection and installation, helping choose a system that matched his household needs, and he ended up very satisfied with the outcome. The detail that stuck with him most was the tailored system choice combined with ongoing savings on his utility costs.
Long-term Satisfaction
Long-term satisfaction for Rooftop Solar holds steady at 4.8 ★. This is better than 73% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.