Rooftop Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Rooftop Solar gets installs right the first time. We analyzed hundreds of reviews and found just 1 complaint about workmanship quality versus 109 praising it. One homeowner had panels installed while traveling on vacation and returned to a fully commissioned system already generating electricity. Another watched their team finish a complete installation in a single day, then clean up so thoroughly there wasn't a scrap of packaging left behind. The most distinctive pattern we noticed: 130 reviews mention sales and project management staff by name, with reviewers praising how they answer every question without impatience. Michelle, a project manager mentioned in multiple reviews, fielded one customer's barrage of technical questions in near-real time and still followed up after installation to troubleshoot monitoring software. The financial outcomes back up the service quality. Nineteen reviewers report generating 99-100% of their annual electricity needs, turning $200+ monthly bills into single-digit charges. One engineering-focused customer has tracked his sixteen-panel system for fifteen months with zero maintenance beyond occasionally checking the phone app. (The quiet satisfaction of near-zero electric bills, as one reviewer put it, is apparently the only noticeable change in daily life once the system is running.)
If you want an installer who'll patiently walk you through micro inverter specs and then actually show up to fix a monitoring glitch two years later, Rooftop Solar is worth the premium.
Reviews That Shaped Our Verdict
After interviewing several installers for a home solar setup, Neil Mawk chose Rooftop Solar and ended up extremely satisfied. He found Michelle, the project manager, kept him informed at every stage, patiently fielded a steady stream of questions and never acted like he was a bother. Tim, the installer, did tidy work on the roof and took time to walk him through practical tips for using the system. Even after the panels were live, Michelle continued to answer follow-up questions until he felt confident. The installation matched what they represented in the quote, and what stuck with him was the combination of clear, hands-on communication from the project manager and the installer’s useful, real-world advice about operating the system.
Daniel hired Rooftop to finish a residential rooftop solar project that had already stalled after an unsatisfactory experience with Tesla. He quickly discovered that the team—from John in sales to Melissa managing the project and Chris leading the installers—moved deliberately and stayed responsive throughout the process. He ran the crew through a long list of questions and concerns; Melissa answered nearly in real time, breaking down every component and calming the technical confusion that had built up. The installers finished the on‑roof work efficiently, and the team kept pushing when a series of utility-side errors threatened to delay commissioning. Rooftop navigated those problems, coordinated solutions, and brought the system to full commissioning. What stood out was how the company took over a difficult, atypical situation and handled it end-to-end: patient explanations, fast responses to a demanding customer, and persistence through utility obstacles. The end result was a completed, commissioned system and a homeowner who felt the team could handle almost any complication.
BillFerrisPhoto flipped on a rooftop solar array on a bright September day in 2015 and, after two and a half years of steady operation, the system now produces enough electricity to cover all of his household usage and then some. He began the process when a Rooftop Solar representative knocked on his door in late April 2015; the rep left information and followed up by email to set up a meeting with him and his wife. Rooftop Solar managed the whole project—pulling permits, coordinating with the local utility for plan review and inspections, and handling final approval—while their team kept the paperwork and materials clear and easy to understand. The company’s schedule held true: the installation took about four months as originally quoted, much of the work happening while the family was on vacation, and the system went live in late September. On the practical side, incentives and tax credits trimmed the net cost to roughly $10,000, and he projects about $23,000 in avoided utility costs over a 20-year run; the array has also boosted the home’s resale value and trimmed the family’s carbon footprint. The detail that stuck with him most was checking the online monitoring from day one—s
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 92
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Ashley H. had a residential solar system installed five years ago and went without problems until a storm this year damaged the panels. Since mid‑July she has been calling and leaving messages, and has spoken with several company representatives who promised to schedule repairs — yet nothing has been done. She grew increasingly frustrated, feeling the company handles post‑install issues like some new home builders: quick to promise warranty work but prone to push customers off repeatedly, leaving her worried the repairs will be delayed until the warranty period expires. Her lasting detail: multiple promises and unanswered messages since mid‑July, but no repair date.
Helene hired Rooftop Solar to put a rooftop solar system on her home in February 2021 and discovered a responsive, customer-focused crew. She walked through a sales process with competitive pricing and clear information, and the team quoted solid equipment — then upgraded some components at no extra charge so she could meet her energy targets without having to replace her circuit breaker box. When a few HOA-related glitches cropped up, the company stayed engaged and worked with both her and the HOA to resolve concerns. A handful of panels didn’t perform at first; Rooftop Solar immediately pulled in the equipment manufacturer and got the issues corrected. They also checked back in at her one-year anniversary. The detail that stands out is the no-cost equipment upgrade that avoided a costly electrical panel workup, combined with steady follow-up from installation through the first year.
Helene hired Rooftop Solar to put a rooftop PV system on her home in February 2021 and found the whole process unusually customer-focused. She appreciated a competitive price and straightforward sales conversations that set realistic expectations about equipment and the installation timeline. When the crew suggested an equipment change, the company upgraded components at no extra charge so she could meet her energy targets without paying to upgrade her circuit breaker box. She encountered a few hiccups with her HOA and they stepped in to address the association’s concerns and keep the project moving. A handful of panels didn’t perform right away, and Rooftop Solar immediately coordinated with the equipment manufacturer to get replacements or repairs. They even checked back in on her system at the one-year mark to confirm everything was working. What sticks most is that Rooftop Solar not only fixed problems quickly but made a no-cost equipment upgrade to avoid a separate electrical upgrade, and kept following up long after the install.