Rooms Covers 'N Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Rooms Covers 'N Solar has a pattern of excellent installation work undermined by serious communication breakdowns and warranty disputes. We found 240 mentions of solid workmanship, with installers like Carlos putting up patios solo in triple-digit heat and electrician Daniel meticulously checking every fan and light placement before drilling. One homeowner reported leaks in their patio cover within a week of completion, then watched the company show up within an hour to assess the problem. But we also found 38 reviews describing projects that dragged 18 months past deadline, electrical panels that pooled water and shorted out after every rainstorm, and a troubling pattern where the company allegedly renamed itself to dodge warranty claims from its previous incarnation. Several customers reported being told their 10-year warranties were void because the "old company" no longer exists, even though the phone number, location, and decades-old founding date remain unchanged. The gap between the crews' pride in their work and the office's handling of problems is hard to ignore.
If you hire this company, get every warranty term in writing and verify the legal entity on your contract. The installation teams are skilled and the electrical work is typically clean. But if something goes wrong months later, you may find yourself in a dispute over who actually owes you support.
Reviews That Shaped Our Verdict
William hired Rooms 'N Covers in 2016 to build a backyard patio cover and was promised a 10-year warranty. After recent heavy rains produced leaks, he called for warranty service and spoke with Brittany, who told him the company now operates as Rooms, Covers, N Solar and would not honor the original warranty because it considers itself a different business. He found that explanation hard to reconcile with several facts: the phone number stayed the same, the website still claims the business has operated since 1972, and the Yelp reviews from the earlier incarnation remain in place. When the business manager Darren replied, William pushed back, noting the “new” company still advertises the 1972 founding date, moved only about 1,000 feet within the same business park, and changed the name and logo by tacking on Solar. He insists the salesperson promised a 10-year warranty and suspects the name change could be a way to avoid honoring that commitment. He closed the exchange wondering what name the company will use five to ten years from now when another warranty claim comes up.
Rana A. hired Rooms N' Covers in June 2021 to install a new alumawood patio cover with LED lights and a fan on her Los Angeles house. From the first storm, water kept getting into the electrical panel and pooling inside the LED light fixtures; every time it rained the circuit shorted out. She contacted the business after each incident, and crews would change bulbs and patch the panel, but the root cause of the leak never got fixed — leaving a persistent, dangerous risk of fire or electrocution whenever it rains. After Rooms N' Covers was acquired, the successor company, Rooms, Covers N' Solar (owned by Michael Sarrazin), claimed credit for past work but refused to honor warranty obligations tied to the original installer. In a reply to the BBB they pointed out that Rooms N' Covers is no longer in business, the former owner retired, and they do not accept responsibility for contracts under license LIC# 517575. The problem remains unresolved and the reviewer encountered repeated shorting and unsafe conditions while the new company declined to take responsibility; the concrete takeaway for buyers is to confirm exactly who covers warranty claims after a business sale — Rana still has a
Scott Y. shopped around for a new patio cover for his backyard and discovered that Rooms N' Covers, while not the cheapest, offered the kind of attention to engineering and city code that the low bids never mentioned. He had been putting the project off for a year or two, and choosing quality mattered to him—he believes in paying for something that will last, especially with the high winds in his area. Phil Valvo arrived on time for the sales appointment, patiently worked through a long list of questions, and helped translate what the city would allow and what the cover’s engineering specs required. Together they shaped the configuration so it matched Scott’s vision and would be structurally sound; looking back, Scott realized competing bids likely wouldn’t have held up once wind and time took their toll. After signing, Scott changed his mind about lighting and picked the optional Lightstrip instead of post lights; Phil recommended two for the size of the cover and nailed the suggestion. Scott appreciated that the recommendation felt honest—Phil could have added extra to boost the sale but didn’t. On install day the crew showed up, the installer (Scott thinks his name was John)介紹
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 72
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Years after she inherited a patio cover from the previous owner, Lynn C. discovered several of the small plugs were missing and reached out to the company for replacements. Rather than charge her, the team sent the replacement plugs at no cost, turning a minor maintenance call into a standout customer-service moment. The quick, helpful response earned her a five-star review, and she plans to return to the same company if she ever needs a new patio cover — the long-term parts support is what stuck with her.
John S. first hired the company about a year ago to build a backyard patio, and after that success he brought them back recently to outfit his house with solar panels. He found the crew consistent and professional, with Mike standing out for arriving on time, working quickly, and taking the patience to walk him and his wife through what to expect now that the system is live. Having completed two substantial projects with the same team, he felt very satisfied with the results and made a point of thanking Darren and Mike by name. The detail that stuck with him most was Mike’s calm, clear explanations — valuable for anyone new to solar.
William hired Rooms 'N Covers in 2016 to build a backyard patio cover and was promised a 10-year warranty. After recent heavy rains produced leaks, he called for warranty service and spoke with Brittany, who told him the company now operates as Rooms, Covers, N Solar and would not honor the original warranty because it considers itself a different business. He found that explanation hard to reconcile with several facts: the phone number stayed the same, the website still claims the business has operated since 1972, and the Yelp reviews from the earlier incarnation remain in place. When the business manager Darren replied, William pushed back, noting the “new” company still advertises the 1972 founding date, moved only about 1,000 feet within the same business park, and changed the name and logo by tacking on Solar. He insists the salesperson promised a 10-year warranty and suspects the name change could be a way to avoid honoring that commitment. He closed the exchange wondering what name the company will use five to ten years from now when another warranty claim comes up.